42
NPS Score
VS
KLM Royal Dutch
- EMPLOYEE
PARTICIPANTS - 11
- TOTAL
RATINGS
Lufthansa
- EMPLOYEE
PARTICIPANTS - 54
- TOTAL
RATINGS
KLM Royal Dutch vs Lufthansa
Compare KLM Royal Dutch versus Lufthansa for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 11 employees and customers of KLM Royal Dutch and 54 employees and customers of Lufthansa.
KLM Royal Dutch
KLM Royal Dutch's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of KLM Royal Dutch.
Lufthansa
Lufthansa's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lufthansa.
3.8/5
Product Quality
3.5/5
3.7/5
Pricing
3.4/5
3.7/5
Customer Service
3.3/5
| 61% | Promoters |
|---|---|
| 20% | Passive |
| 19% | Detractors |
Net Promoter Score
Winner by 29
13
NPS Score
| 49% | Promoters |
|---|---|
| 15% | Passive |
| 36% | Detractors |
See how KLM Royal Dutch compares to its competitors
See how Lufthansa compares to its competitors
Working at KLM Royal Dutch vs Working at Lufthansa
76 / 100
CEO Rating
78 / 100
CEO Rating
Winner by 2%
KLM Royal Dutch
KLM Royal Dutch doesn't have enough ratings to calculate the Team Culture Ratings.
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Lufthansa
Employees at Lufthansa rate their CEO, Carsten Spohr, 78/100. This score is 2% higher than the scores of KLM Royal Dutch's CEO.