Customer Support: How much has your annual compensation increased in the last 7 years? | Comparably
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How much has your annual compensation increased in the last 7 years?
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Millions of Data Points from Real Employees

Q: How much has your annual compensation increased in the last 7 years?

Answered by 1,000+ others in Customer Support

The most common answer was "5-20%" (36%)

More than 100%
6%
50-100%
7%
20-50%
17%
5-20%
36%
Stayed Same or Gone Down
34%

Gender

Male

More than 100%
10%
50-100%
7%
20-50%
16%
5-20%
36%
Stayed Same or Gone Down
31%
Answered by 500+ Male employees

Female

More than 100%
5%
50-100%
6%
20-50%
17%
5-20%
37%
Stayed Same or Gone Down
35%
Answered by 1,000+ Female employees

Non-Binary

More than 100%
25%
50-100%
0%
20-50%
0%
5-20%
25%
Stayed Same or Gone Down
50%
Answered by < 100 Non-Binary employees

Ethnicity

48%
Stayed Same or Gone Down

Native American answered Stayed Same or Gone Down the most among all other ethnicities.

Caucasian answered More than 100% the least among all other ethnicities.

  • Caucasian
  • Hispanic or Latino
  • African American/Black
  • Asian or Pacific Islander
  • Native American
  • Other
More than 100%
6%
50-100%
6%
20-50%
16%
5-20%
38%
Stayed Same or Gone Down
34%
Answered by 1,000+ Caucasian
More than 100%
8%
50-100%
6%
20-50%
16%
5-20%
31%
Stayed Same or Gone Down
39%
Answered by 100+ Hispanic or Latino
More than 100%
7%
50-100%
6%
20-50%
17%
5-20%
38%
Stayed Same or Gone Down
32%
Answered by 100+ African American/Black
More than 100%
6%
50-100%
15%
20-50%
17%
5-20%
29%
Stayed Same or Gone Down
33%
Answered by 100+ Asian or Pacific Islander
More than 100%
12%
50-100%
0%
20-50%
16%
5-20%
24%
Stayed Same or Gone Down
48%
Answered by < 100 Native American
More than 100%
9%
50-100%
7%
20-50%
18%
5-20%
41%
Stayed Same or Gone Down
25%
Answered by 100+ Other

Department

36%
5-20%

Customer Support answered 5-20% the most among all other departments.

  • Customer Support
More than 100%
6%
50-100%
7%
20-50%
17%
5-20%
36%
Stayed Same or Gone Down
34%
Answered by 1,000+ working in Customer Support department

Age

57%
Stayed Same or Gone Down

66+ answered Stayed Same or Gone Down the most among all other age groups.

46-50 answered 50-100% the least among all other age groups.

  • 18-25
  • 26-30
  • 31-35
  • 36-40
  • 41-45
  • 46-50
  • 51-55
  • 56-60
  • 61-65
  • 66+
More than 100%
7%
50-100%
10%
20-50%
13%
5-20%
41%
Stayed Same or Gone Down
29%
Answered by 100+ aged 18-25
More than 100%
14%
50-100%
9%
20-50%
19%
5-20%
34%
Stayed Same or Gone Down
24%
Answered by 100+ aged 26-30
More than 100%
12%
50-100%
9%
20-50%
22%
5-20%
34%
Stayed Same or Gone Down
23%
Answered by 100+ aged 31-35
More than 100%
8%
50-100%
8%
20-50%
22%
5-20%
35%
Stayed Same or Gone Down
27%
Answered by 100+ aged 36-40
More than 100%
4%
50-100%
5%
20-50%
16%
5-20%
35%
Stayed Same or Gone Down
40%
Answered by 100+ aged 41-45
More than 100%
3%
50-100%
2%
20-50%
16%
5-20%
37%
Stayed Same or Gone Down
42%
Answered by < 100 aged 46-50
More than 100%
0%
50-100%
4%
20-50%
22%
5-20%
35%
Stayed Same or Gone Down
39%
Answered by < 100 aged 51-55
More than 100%
2%
50-100%
2%
20-50%
17%
5-20%
42%
Stayed Same or Gone Down
37%
Answered by < 100 aged 56-60
More than 100%
6%
50-100%
0%
20-50%
11%
5-20%
39%
Stayed Same or Gone Down
44%
Answered by < 100 aged 61-65
More than 100%
0%
50-100%
7%
20-50%
21%
5-20%
15%
Stayed Same or Gone Down
57%
Answered by < 100 aged 66+

Education

72%
5-20%

Doctoral or professional answered 5-20% the most among all other education levels.

Some college answered 50-100% the least among all other education levels.

  • High school
  • Some college
  • Associate's
  • Bachelor's
  • Master's
  • Doctoral or professional
More than 100%
7%
50-100%
7%
20-50%
15%
5-20%
32%
Stayed Same or Gone Down
39%
Answered by 100+ with High school education level
More than 100%
8%
50-100%
6%
20-50%
19%
5-20%
36%
Stayed Same or Gone Down
31%
Answered by 100+ with Some college education level
More than 100%
7%
50-100%
10%
20-50%
19%
5-20%
35%
Stayed Same or Gone Down
29%
Answered by 100+ with Associate's education level
More than 100%
9%
50-100%
6%
20-50%
18%
5-20%
39%
Stayed Same or Gone Down
28%
Answered by 100+ with Bachelor's education level
More than 100%
12%
50-100%
10%
20-50%
28%
5-20%
23%
Stayed Same or Gone Down
27%
Answered by < 100 with Master's education level
More than 100%
0%
50-100%
0%
20-50%
14%
5-20%
72%
Stayed Same or Gone Down
14%
Answered by < 100 with Doctoral or professional education level

Experience

45%
Stayed Same or Gone Down

Entry Level answered Stayed Same or Gone Down the most among all other segments.

Over 10 Years answered 50-100% the least among all other segments.

  • Entry Level
  • 1 to 3 Years
  • 3 to 6 Years
  • 6 to 10 Years
  • Over 10 Years
More than 100%
9%
50-100%
7%
20-50%
14%
5-20%
25%
Stayed Same or Gone Down
45%
Answered by 100+ with Entry Level experience
More than 100%
7%
50-100%
6%
20-50%
15%
5-20%
35%
Stayed Same or Gone Down
37%
Answered by 100+ with 1 to 3 Years experience
More than 100%
7%
50-100%
8%
20-50%
18%
5-20%
38%
Stayed Same or Gone Down
29%
Answered by 100+ with 3 to 6 Years experience
More than 100%
8%
50-100%
11%
20-50%
18%
5-20%
38%
Stayed Same or Gone Down
25%
Answered by 100+ with 6 to 10 Years experience
More than 100%
5%
50-100%
4%
20-50%
17%
5-20%
40%
Stayed Same or Gone Down
34%
Answered by 500+ with Over 10 Years experience

Location

80%
Stayed Same or Gone Down

San Diego answered Stayed Same or Gone Down the most among all other locations.

Los Angeles answered 50-100% the least among all other locations.

  • Atlanta
  • Boston
  • Chicago
  • Dallas
  • Denver
  • Fort Lauderdale, FL
  • Houston
  • Los Angeles
  • New York
  • Phoenix
  • San Diego
  • San Francisco
  • Seattle
  • Washington, DC
More than 100%
6%
50-100%
10%
20-50%
20%
5-20%
40%
Stayed Same or Gone Down
24%
Answered by < 100 in Atlanta
More than 100%
11%
50-100%
15%
20-50%
6%
5-20%
43%
Stayed Same or Gone Down
25%
Answered by < 100 in Boston
More than 100%
14%
50-100%
3%
20-50%
12%
5-20%
46%
Stayed Same or Gone Down
25%
Answered by < 100 in Chicago
More than 100%
2%
50-100%
11%
20-50%
14%
5-20%
33%
Stayed Same or Gone Down
40%
Answered by < 100 in Dallas
More than 100%
5%
50-100%
9%
20-50%
14%
5-20%
36%
Stayed Same or Gone Down
36%
Answered by < 100 in Denver
More than 100%
25%
50-100%
0%
20-50%
25%
5-20%
0%
Stayed Same or Gone Down
50%
Answered by < 100 in Fort Lauderdale, FL
More than 100%
4%
50-100%
0%
20-50%
28%
5-20%
32%
Stayed Same or Gone Down
36%
Answered by < 100 in Houston
More than 100%
7%
50-100%
1%
20-50%
22%
5-20%
33%
Stayed Same or Gone Down
37%
Answered by 100+ in Los Angeles
More than 100%
6%
50-100%
7%
20-50%
22%
5-20%
36%
Stayed Same or Gone Down
29%
Answered by < 100 in New York
More than 100%
3%
50-100%
0%
20-50%
7%
5-20%
50%
Stayed Same or Gone Down
40%
Answered by < 100 in Phoenix
More than 100%
20%
50-100%
0%
20-50%
0%
5-20%
0%
Stayed Same or Gone Down
80%
Answered by < 100 in San Diego
More than 100%
18%
50-100%
14%
20-50%
16%
5-20%
24%
Stayed Same or Gone Down
28%
Answered by < 100 in San Francisco
More than 100%
11%
50-100%
11%
20-50%
14%
5-20%
32%
Stayed Same or Gone Down
32%
Answered by < 100 in Seattle
More than 100%
8%
50-100%
4%
20-50%
13%
5-20%
47%
Stayed Same or Gone Down
28%
Answered by < 100 in Washington, DC

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