CONNEXIONS LOYALTY, INC. – Misleading customer service agents. Intentional call drops and misdirected transfers. Refuses to accept responsibility for poor service.

CONNEXIONS LOYALTY, INC.

Connexions is a provider of loyalty programs and travel management services. Weiterlesen

MITARBEITER TEILNEHMER: 5

GESAMT BEWERTUNGEN: 72

Vorsitzender: Scott Lazear

Misleading customer service agents. Intentional call drops and misdirected transfers. Refuses to accept responsibility for poor service.

Employee Reviews from Other Companies

What can this brand most improve?

I was never able to receive my tickets, as they stated they were claimed by another email. I provided multiple pieces of evidence that I never received my tickets and was hung up on by customer service MULTIPLE TIMES. I paid over $800 for pit tickets and drove an hour to the venue, only to have none

What can this brand most improve?

This brand could have resolved a simple issue of a long time, loyal customer but it chose not too.

What can this brand most improve?

Timely action on claims. Courtesy claims representatives.

What can this brand most improve?

Answer your phone. I have been on hold 4 times for 30 minutes and the phone disconnects automatically at 30 minutes.

What can this brand most improve?

remove drip fed content stop producing new content, and fix the game

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CONNEXIONS LOYALTY, INC. – Misleading customer service agents. Intentional call drops and misdirected transfers. Refuses to accept responsibility for poor service.

Misleading customer service agents. Intentional call drops and misdirected transfers. Refuses to accept responsibility for poor service.

Employee Reviews from Other Companies

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