LensCrafters – I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

LensCrafters Angeforderte Firma

Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered Weiterlesen

MITARBEITER TEILNEHMER: 190

GESAMT BEWERTUNGEN: 1486

Vorsitzender: Eric Anderson

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I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

Other Employee Reviews for LensCrafters

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Assign more people in one shift to reduce workload.

Was braucht das Führungsteam, um besser zu werden?

optical knowledge and store training needs improvement

Was läuft falsch und wie kann es verbessert werden?

poor interactions with manager. poorly lead. not resourced well.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

Learned a lot but was not treated well.

Was braucht das Führungsteam, um besser zu werden?

Understand that this business is not just numbers

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I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

Other Employee Reviews for LensCrafters

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