LensCrafters Leadership Employee Reviews
What do you like best about the leadership team?
Communication is very good between leadership
One of the Best Team!
The direct managers ive had have been wonderful. Strong successful women. Its be neat to have so many female leaders to work for and with. I hope i see more of them in the top of our zones.
The leadership team is functional, balanced, and efficient at what they do and how they handle their fellow team members/associates
Review from Sales Dept
Very supportive and awesome worker
Openly encourages feedback from the field and always looking for ways to improve the employee experience
Review from Sales Dept
Friendly and always help each other
Review from Sales Dept
Competency across the board! Smart
Review from Sales Dept
They're helpful when I need advice.
Review from Sales Dept
What does the leadership team need to get better at?
Feedback, both positive and negative. Theres a distinct lack of positive feedback, and the negative feedback is frequently disrespectful and not constructive.
Leadership needs to be more realistic and compassionate. They should start by listening to people actually in the stores doing the work.
Involving associates in making decisions
Respect the people that bring the money into the system. They only know how to push papers. You have lost amazing people because of upper management.
Correct how you're paid immediately
Upper management should have more of a presence and create a culture of respect and communication.
Not abusing their roles as leaders, at our location they use it as an advantage to do less and take time off.
Understand that this business is not just numbers
Review from Sales Dept
Not playing favorites & treating well trained, successful employees like they are replaceable.
Review from Sales Dept
we have zero interaction or knowledge of our executives or ceo. who is the human resource officer?
Review from Sales Dept
optical knowledge and store training needs improvement
Review from Sales Dept
