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LensCrafters Claimed Company
Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered read more
LensCrafters Company Culture
LensCrafters Culture
This score is derived from employee ratings & reviews2.9/5
LensCrafters' Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
B-Team
CeNPS
CCompensation
C-Gender
C-LensCrafters CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Eric Anderson
62 /100
See More
Diversity at LensCrafters
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at LensCrafters have rated Environment, Manager, and CEO Rating as the highest categories they have scored
Women at LensCrafters
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at LensCrafters have rated Environment, Perks And Benefits, and Happiness as the highest categories they have scored
LensCrafters eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-22
LensCrafters employees are -22% more likely to recommend LensCrafters as a great place to work
| 33% | Promoters |
|---|---|
| 12% | Passives |
| 55% | Detractors |
Working at LensCrafters
Working at LensCrafters is rated below average by 186 employees, across various culture dimensions. LensCrafters employees rate Environment highest among all categories, and think that Office Culture and Executive Team have the most room for improvement, putting LensCrafters’s culture in the Bottom 30% compared to similar sized companies on Comparably. See below in detail how working at LensCrafters was rated by employees.
Overall Company Culture at LensCrafters
C-
Overall Company Culture at LensCrafters is rated C-
Last updated a month ago
Bottom
30%
LensCrafters ranks in the Bottom 30% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
LensCrafters Employee Reviews
Out of 183 LensCrafters employee reviews, 47% were positive. The remaining 53% were constructive reviews with the goal of helping LensCrafters improve their work culture.
| Positive Reviews | 47% |
|---|---|
| Constructive Feedback | 53% |
Positive Reviews From LensCrafters Employees
- What makes you most happy at work?All the wonderful people that entrust in our professional expertise
- What is the best part about your compensation package?I earned it in a business whose focus was on its customers.
- What is most positive about the culture and environment at your company?I have a good manager, but I'm lucky, not everyone has a decent store leader
Constructive Feedback From LensCrafters Employees
- What do your coworkers need to improve and how could you work together better?Just being up front with a person
- What's going wrong and how can it be improved?Upper management should be purged, and replaced by people who ACTUALLY CARE
- What does the leadership team need to get better at?Feedback, both positive and negative. Theres a distinct lack of positive feedback, and the negative feedback is frequently disrespectful and not constructive.
LensCrafters Company Information
LensCrafters Mission, Vision & Values
LensCrafters Mission & Values
Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered
LensCrafters Vision Statement
At LensCrafters, our highest calling is your vision how you see and experience the world around you. We're here to ensure that, every day, you re seeing your world in perfect clarity.
| Headquarter | United States of America |
|---|---|
| Website | www.lenscrafters.com |
LensCrafters Competitors
LensCrafters competitors include Visionworks and Pearle Vision. LensCrafters ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how LensCrafters compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
LensCrafters Employees
186 employees at LensCrafters have reviewed LensCrafters across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 186 LensCrafters employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at LensCrafters are not very pleased with their total compensation at LensCrafters, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at LensCrafters are generally satisfied with their team. 186 Participants grade the quality of their coworkers a C. Less than half believe the meetings at LensCrafters are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at LensCrafters believe the environment at LensCrafters is positive. Most Participants believe the pace of work at LensCrafters is comfortably fast. About 75% of the employees at LensCrafters work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at LensCrafters are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining LensCrafters - Employee Onboarding
The prevailing opinion from employees about joining LensCrafters is that the company was prepared on their first day. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
LensCrafters KPIs and OKRs
At this moment no LensCrafters employees have provided insight into whether or not they clearly understand LensCrafters' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
LensCrafters CEO & Leadership
LensCrafters CEO - Eric Anderson
62 /100
Eric’s approval rate is lower compared to CEOs at similar sized companies, putting Eric in the Bottom 30% of all CEOs of similar-sized companies on Comparably. Eric Anderson’s employees rank LensCrafters in the Top 40% for Environment, in the Bottom 45% for Team, and in the Bottom 35% for Compensation. Anderson is generally unpopular with LensCrafters employees, but ranks especially low with employees with 3 to 6 Years experience, and by Male employees and Caucasian employees. However, employees in the Sales department have a slightly more favorable view of the CEO. When compared to LensCrafters’s competitors, Eric Anderson ranks below Visionworks CEO Greg Hare.
LensCrafters Leadership
The LensCrafters Executive Team is rated a “D” and led by CEO Eric Anderson, Regional Director Of Operations Helen Ryfkogel, and Vice President Dave Reaves
Eric Anderson CEO / President
Eric Anderson serves as the CEO / President of LensCrafters.
Helen Ryfkogel Regional Director Of Operations
Helen Ryfkogel serves as the Regional Director Of Operations of Lenscrafters. Helen started at Lenscrafters in Oct of... read more
Dave Reaves Vice President
Dave Reaves serves as the Vice President of Lenscrafters. Dave started at Lenscrafters in Jun of 1987. Dave currently... read more
Chic L Sr. Director, Eyecare
Chic L serves as the Sr. Director, Eyecare of LensCrafters.
LensCrafters Salaries
How much does LensCrafters pay?
How much do people at LensCrafters get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at LensCrafters is $123,378, or $59 per hour, while the estimated median salary is $122,737, or $59 per hour.
At LensCrafters, the highest paid job is a Director of Sales at $219,479 annually and the lowest is a CS Rep at $46,876 annually. Average LensCrafters salaries by department include: Finance at $103,112, Marketing at $107,231, Business Development at $143,805, and Legal at $184,420. Half of LensCrafters salaries are above $122,737.
74 employees at LensCrafters rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 222 ratings) while 73 employees at LensCrafters rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 74 ratings).
Salaries contributed from LensCrafters employees include job titles like Director of PR. Comparably data has a total of 1 salary records from LensCrafters employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $72k | $72k | 1st Percentile |
17th Percentile $96k | $96k | 17th Percentile |
33rd Percentile $118k | $118k | 33rd Percentile |
50th Percentile $171k | $171k | 50th Percentile |
67th Percentile $219k | $219k | 67th Percentile |
83rd Percentile $261k | $261k | 83rd Percentile |
100th Percentile $271k | $271k | 100th Percentile |
$123,378*
Average Compensation
$122,737*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
LensCrafters Salaries by City
LensCrafters Salaries by Department
Diversity & Inclusion at LensCrafters
Diverse employees at LensCrafters score the company 54/100 across various culture categories, placing LensCrafters in the Bottom 20% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at LensCrafters across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
LensCrafters Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
LensCrafters PTO
LensCrafters' PTO and Vacation policy typically gives 0-10 days off a year. LensCrafters' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
LensCrafters Careers
LensCrafters Jobs
No Recent Jobs found for LensCrafters on Comparably
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Frequently Asked Questions regarding LensCrafters
Who is the CEO of LensCrafters?
LensCrafters CEO is Eric Anderson, their score by employees is 62
What is LensCrafters eNPS?
The eNPS for LensCrafters is -22
What is the salary for Director of Business Development in LensCrafters?
Director of Business Development average salary in the US is 189k
What are the salaries in the IT in LensCrafters?
The average salaries for IT in LensCrafters is 112k
Who are LensCrafters competitors?
LensCrafters main competitors are Visionworks, Pearle Vision
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