LensCrafters Employee Reviews
Out of 185 LensCrafters employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping LensCrafters improve their work culture. The Sales team, with 70% positive reviews, reports the best experience at LensCrafters compared to all other departments at the company.
What do you like best about the leadership team?
Communication is very good between leadership
One of the Best Team!
The direct managers ive had have been wonderful. Strong successful women. Its be neat to have so many female leaders to work for and with. I hope i see more of them in the top of our zones.
The leadership team is functional, balanced, and efficient at what they do and how they handle their fellow team members/associates
Review from Sales Dept
Very supportive and awesome worker
What is the best part about your compensation package?
I earned it in a business whose focus was on its customers.
We get a free pair of glasses every year.
Review from Sales Dept
Upper management is still in place.
Overall pay. Great benefits for health and discounts.
Free glasses after a year
What are some of the best things about your team?
WE communicate with eachother in our store
Community and a shared drive to hit goals.
Review from Sales Dept
We get along well. They are smart educated people who you can have conversations with.
Review from Sales Dept
Intelligent with common sense fun knowledgeable
My coworkers are incredible, and we love to help each other. I have yet to meet another team so happy to have each others backs.
What is most positive about the culture and environment at your company?
I have a good manager, but I'm lucky, not everyone has a decent store leader
The hopes that one day soon there will be a reckoning, and upper management parasites will be gone
My coworkers are the best part of my day!
Focused on customers but also diversity, equity and inclusion
We celebrate eachother, results, customer service experiences and we promote from within a lot now. Our culture centers around developing our people everyday. Learning & development is at the core of working at Lenscrafters. It pays. Ive been promoted multiple times.
What did you like most about the interview process?
You interview with a few different people multiple times
They were pretty transperant during interview
Review from Sales Dept
Ie was a Standard interview process.
Quick and simple. Straight to the point.
It was a long time ago and varies greatly based on the role. Store associates interviewed by that Store Market Manager. Leaders interview a couple times and also with a panel of other leaders. We want to ensure we have the best leaders in the optical industry and most of the time we do.
What makes you most happy at work?
All the wonderful people that entrust in our professional expertise
Helping somebody see better than they've ever seen before
My coworkers are number one. But our patients can become our friends, we know eachother and they come back every year usually a few times. So you get to build actual relationships with people.
I absolutely love what I do. Nothing about what I do ever feels like a "Job" to me. I enjoy coming in to work, helping people, and being with my work family!
Review from Sales Dept
Nothing besides the other employees on the same level. But this has nothing to do with the company
What do you like best about your company?
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