LensCrafters Sales Department Employee Reviews
Briefly describe your overall experience at your company
Once a part of this family, you are truely cared for and about
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What do you like best about the leadership team?
The leadership team is functional, balanced, and efficient at what they do and how they handle their fellow team members/associates
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Openly encourages feedback from the field and always looking for ways to improve the employee experience
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Friendly and always help each other
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Competency across the board! Smart
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They're helpful when I need advice.
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What does the leadership team need to get better at?
Understand that this business is not just numbers
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Not playing favorites & treating well trained, successful employees like they are replaceable.
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we have zero interaction or knowledge of our executives or ceo. who is the human resource officer?
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optical knowledge and store training needs improvement
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What is the best part about your compensation package?
We get a free pair of glasses every year.
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Full coverage with lots of options for the variety of employees
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Dental and prescription health coverage
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Why do you feel undervalued and what would make you feel better about your compensation?
Pay increases are hard to come by and compensation isnt the greatest. They lack on keeping up with cost of living increases but the work life balance is nice and benefits are great; so there's give and take.
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Being paid at the industry rate.
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What are some of the best things about your team?
Community and a shared drive to hit goals.
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We get along well. They are smart educated people who you can have conversations with.
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Team members get along well and do their part to assist each other while providing excellent care to patient's
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Best team I have worked with in the last 30+years in my industry
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Work as a team to meet goals and deal with customers
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What do your coworkers need to improve and how could you work together better?
Stop treating someone badly when they’ve only been respectful of you.
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optical knowledge. there is little to no training that is effective for the healthcare part of the business. they can hire anyone to press buttons and causes more work for anyone who knows what they are doing with glasses
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What is most positive about the culture and environment at your company?
The work pace is comfortably fast with time for breaks in between high traffic fluctuations.
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Open lines of communication to all levels of leadership
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Flexibility and open minded collective
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We maintain good compensation per pair of we exceed our goals
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We work in a field where people are helped.
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What needs to change to make the company culture better?
Value employees who make you successful as a company.
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What did you like most about the interview process?
They were pretty transperant during interview
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The interview process was fast and direct
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Questions are directly about job needs
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It was in depth and thorough for the position
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I am pleased with my interview.
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What would you improve about your company's interview process?
I have no complaints about the interview process.
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What makes you most happy at work?
I absolutely love what I do. Nothing about what I do ever feels like a "Job" to me. I enjoy coming in to work, helping people, and being with my work family!
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Always the opportunity to positively impact people's lives
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Busy days marking time go by quick
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Hitting all of my sales goals and kpis
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Making commissions from sales of eye glasses.
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What's going wrong and how can it be improved?
Promises from upper management are not kept. Too much favoritism!
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poor interactions with manager. poorly lead. not resourced well.
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LC needs to hire experienced associates and consider the needs of the staff vs. pointing corporate fingers
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What do you like best about your company?
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What would you most like to see improved at your company?
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