Macy's Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
Keeping us aware of what's happening in the company...
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Leadership team should evaluate employees, not listen to gossip
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The few decent leadership employee make an "attempt" to help.
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I don't know as of yet
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Theres organization and everyone follows policies. Even leadership.
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What does the leadership team need to get better at?
Go back to trainings. Don’t treat staff like dirt. We are all human bein
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Management shows up for work but they don't manage anything.
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Fairness. Eaqal tight to all. Rules spplies to all not for some. Meetings, spproach staff after gathering sll thoughts not spare of moment. Dont take personally
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Reward the employee who are doing their job. Stop hiring your friends and family.
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Being trained by managers that have proper training.
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What is the best part about your compensation package?
Being paid weekly, comission although it should be higher, discount.
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Getting paid weekly and something different
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All the flexable choice we receive to better our personal life needs. Specially investments
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The reward for good sales
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At this time nothing stands out.
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Why do you feel undervalued and what would make you feel better about your compensation?
Not getting paid enough for the workload
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getting regular scheduling at the times that were open to my availability
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Having a voice in how we handle problems
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Higher Pay Rate and more opportunities to earn Macy's Money other than credits opened.
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Years of experience making sure the department I work in is taken care of according to all procedures and policies. New hires with no experience and less ambition to learn have been started at higher pay than senior employees are getting. This causes animosity and I'll will.
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What are some of the best things about your team?
Some people nice but very less.
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Meeting in the morning and
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Theyre goal oriented to their own needs.
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Great team players. They are very hardworking
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Some are willing to show you new things
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What do your coworkers need to improve and how could you work together better?
Being respectful, and not expecting respect because of age. Respect is earned.
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They suffer from the stab or be stabbed mentality
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They are disrespectful to one another and start meaningless arguments
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Be a better team to work with
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They need to learn we aren't fighting each other for sales, we can help each other. Maybe instead of going after customers constantly, we work with one or two at a time and stay occupied with that instead of trying to take more customers while helping 4 already.
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What is most positive about the culture and environment at your company?
I get along with everyoneon the beauty team and i look forward to work with them, except for my managers.
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Just customers and my adiction from fashion
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There is a lot of jealousy and drama where I work
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I'm able to chose my hours to work
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Macy's promotes diversity in employment
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What needs to change to make the company culture better?
The manager is snarky and rude and shouldnt be employed with her level of postion
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People need to help each other more
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They need to have monthly meetings and actually take the job seriously and listen to the employees .
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Stop being a super corporate company
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Respect their employees. This means better pay, better benefits. Defending employees from irate customers, instead of berating them. Give a lot of sick leave and parental leave. Basically, treat their employees like actual people who need money to live.
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What did you like most about the interview process?
Learning about my brand and the company.
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Questions that were asked me
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The supervisor and them wanting to know me.
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In person interview and carried out in a professional manner.
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The hiring time was pretty fast. I was given an offer on the spot.
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What would you improve about your company's interview process?
The interview process was fine and everyone was very nice and friendly
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Things were not clear. The job posting was not coear. I had hired for a job, after getting hired, it wasent there anymore. My manager said it was computer glitch.
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Les disorganized interview process would be great
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Stop asking weird questions for the interview
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More reflective and informational exchanges could work.
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What makes you most happy at work?
Seeing some of my coworkers and making comission.
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Work with costomer and opportunity to meet their needs
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Customers are happy with employees
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The people i work with in my area.
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People that I meet daily they enjoy my customer service and they wanted me to serve them
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What's going wrong and how can it be improved?
They need to be more specific when they advertise there sale on what brand and how much the sale. They need to have good communication with the staff and employees.. they need to explain the benefits of a colleague's more specific and transparent
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Systems and employee evaluation needs to be more relevant
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Management does not manage. The store is often the messiness place you will be all day and managers don't even know. Direction to new employees is nonexistent after they complete training and are put on the floor.
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Pay is low and retail is a lot harder than people think. Higher pay and some support up from management
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The company needs to hire more civilized people
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What do you like best about your company?
The customers and employees and their helpful kind ways
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Interacting with others
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Fexible hours
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What would you most like to see improved at your company?
Fire all managers and hire ones that actually have customer service skills. Not condescending bullies, that get away in treating veteran employees like trash. Most lack communications skills and are lazy leave sales associates alone on major sales days with up to 15 customers.
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Management needs to appreciate employee
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Employee shifts are terrible.
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