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Macy's Company Culture
Macy's Culture
This score is derived from employee ratings & reviews3.0/5
Macy's' Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
B-Gender
COffice Culture
CTeam
CDiversity
C-Macy's CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Jeff Gennette
62 /100
See More
Diversity at Macy's
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Diverse employees at Macy's have rated Environment, Team, and Work Culture as the highest categories they have scored
Women at Macy's
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Women at Macy's have rated Environment, Team, and Work Culture as the highest categories they have scored
Macy's eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-18
Macy's employees are -18% more likely to recommend Macy's as a great place to work
| 32% | Promoters |
|---|---|
| 18% | Passives |
| 50% | Detractors |
Working at Macy's
Working at Macy's is rated below average by 2549 employees, across various culture dimensions. Macy's employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Macy's’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Cincinnati, OH. See below in detail how working at Macy's was rated by employees.
Overall Company Culture at Macy's
C-
Overall Company Culture at Macy's is rated C-
Last updated 8 days ago
Bottom
30%
Macy's ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Macy's Employee Reviews
Out of 2714 Macy's employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Macy's improve their work culture.
| Positive Reviews | 59% |
|---|---|
| Constructive Feedback | 41% |
Positive Reviews From Macy's Employees
- What do you like best about the leadership team?Senior leaders are wonderful and helpful
- What are some of the best things about your team?i enjoy working with them
- What is the best part about your compensation package?It is quite fairly for compensation
Constructive Feedback From Macy's Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Pay more to employee who work harder.
- What needs to change to make the company culture better?We either need new trainees or somebody better get it together
- What needs to change to make the company culture better?Communication, communication, dialogue between lay workers and corporate staff
Macy's Company Information
Macy's Company Overview
From retail management jobs to creative design, we have employment opportunities that fit your life and where you want to go. Get to know us better.
Macy's was founded in 1858 and its current CEO is Jeff Gennette. Since its inception 168 years ago, Macy's has grown to 160000 employees.
Macy's Mission, Vision & Values
Macy's Mission Statement
Our goal is to be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it. To do so, we are moving faster than ever before, employing more technology and concentrating our resources on those elements most important to our core customers.
Macy's Vision Statement
Macy s vision statement is to operate Macy s and Bloomingdale s as dynamic national brands while focusing on the customer offering in each store location.
Macy's Values
- Diversity and inclusion
- Customer first
- Innovation
- Collaboration
Sustainability and Corporate Social Responsibility at Macy's
We have a deep sense of stewardship for managing our resources and maximizing our positive social impact. Our sustainability principles guide these efforts. We proactively engage on issues that span the breadth of our operations – this includes transparency, product responsibility and supply chain management, energy management, diversity and inclusion and building resilient communities. We believe operating by these principles will enable us to create value for our shareholders while addressing the shared needs of society.
Energy & Greenhouse Gas Reductions Through LED Lighting
Over the past nine years, Macy’s, Inc. has reduced our energy consumption by 14%, with another 3% reduction projected for 2019, through the installation of LED lighting. In addition to being more energy and cost-efficient, LED lights run much cooler and provide better merchandise visibility, keeping the store environment comfortable and enhancing the customer experience. We plan to continue to expand our LED initiative at key locations across our portfolio.
Product Packaging
Developing responsible products also includes reducing the environmental impact of product packaging. Macy’s, Inc. has adopted a number of best practices, which include standardizing the size of packing cartons and minimizing packaging materials. Increasingly, we incorporate recycled content into our packaging, especially in corrugated cardboard. We also use auto boxer and auto bagger machines that can build a package that perfectly fits odd or oversized items. This fit-to-size auto-boxing technology reduces box volume up to 50% by creating the smallest parcel needed at the lowest expense, which also helps reduce shipping costs.
Building on a 160-year tradition, and with the collective support of customers and colleagues, Macy’s, Inc. strengthens communities by supporting local and national charities to help make a difference in the lives of our customers. Giving back is one of our core values, and we want to create as much positive impact as possible.
Macy’s corporate giving is allocated at local, regional, and national levels to provide charitable funding to support and serve the communities in which we live and work. The funds are distributed through a network of district grant captains, store colleagues who have direct connection to their local communities.
| Headquarter | 7 West Seventh, Street Cincinnati Cincinnati, OH 45202 United States of America |
|---|---|
| Website | www.macys.com |
| Founding Date | 1858 |
| Tel | 513-579-7000 |
| Company Status | Public |
| Stock | M |
| Jobs | www.macysjobs.com |
| Social Sites |
Macy's Competitors
Macy's competitors include Amazon, SEPHORA, Wayfair, and Nordstrom. Macy's ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Macy's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Macy's Employees
Macy's has 160000 employees. 2549 employees at Macy's have reviewed Macy's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.
Overall, the 2549 Macy's employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Macy's are mostly dissatisfied with their total compensation at Macy's, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Macy's are generally satisfied with their team. 2549 Participants grade the quality of their coworkers a C. Half of them believe the meetings at Macy's are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Macy's believe the environment at Macy's is positive. Most Participants believe the pace of work at Macy's is comfortably fast. About 72% of the employees at Macy's work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Macy's are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Macy's employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Macy's report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Macy's have 1 meeting
Meetings
A Day in the Life
76% of Macy's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Macy's employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
59% of Macy's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Macy's employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
62% of Macy's employees call their work environment positive
Environment
Joining Macy's - Employee Onboarding
The prevailing opinion from employees about joining Macy's is that the company was very prepared on their first day. Macy's employees concluded that their overall onboarding experience was positive. 64% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Macy's KPIs and OKRs
Macy's KPIs and OKRs are most clear in the Customer Support department and IT department, whilst employees in Operations and Sales departments think their goals least clear. Out of 112 Macy's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 61 have said yes.
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Featured Articles
Macy's CEO & Leadership
Macy's CEO - Jeff Gennette
62 /100
Jeff ’s approval rate is lower compared to CEOs at similar sized companies, putting Jeff in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Cincinnati, OH. Jeff Gennette’s employees rank Macy's in the Top 40% for Environment, in the Bottom 40% for Office Culture, and in the Bottom 40% for Team. Gennette is generally unpopular with Macy's employees, but ranks especially low with employees in the Operations department, and by employees in the Marketing department and Native American employees. However, employees in the Finance department have a slightly more favorable view of the CEO. When compared to Macy's’s competitors, Jeff Gennette ranks below both Nordstrom CEO Erik Nordstrom and Wayfair CEO Niraj Shah.
Macy's Leadership
The Macy's Executive Team is rated a “C-” and led by CEO Jeff Gennette, Chief Merchandising Officer Jeffrey A. Kantor, and Executive Chairman Terry J. Lundgren
Jeff Gennette CEO / President
Jeff Gennette serves as the CEO / President of Macy's.
Jeffrey A. Kantor Chief Merchandising Officer
Mr. Jeffrey A. Kantor, also known as Jeff, has been Chief Merchandising Officer of Macy's, Inc. since September 2017.... read more
Terry J. Lundgren Executive Chairman
Mr. Terry J. Lundgren has been an Executive Chairman of Macy's, Inc. (Also known as Federated Department Stores Inc.)... read more
Mike Dervos Senior Vice President and Regional Director of Chicago, Minneapolis & Detroit
Mr. Mike Dervos has been a Senior Vice President and Regional Director of Chicago, Minneapolis and Detroit of Macy's,... read more
Michael G. Krauter Vice Chairman of Macy's Central and Director of Stores - Macy's Central
Mr. Michael G. Krauter serves as Vice Chairman and Director of Stores of Macy's Central Division at Macy's, Inc. Mr.... read more
Carl Goertemoeller Senior Vice President of Real Estate
Carl Goertemoeller has been Senior Vice President of Real Estate at Macy's, Inc. since February 20, 2009. Mr.... read more
Mike Robinson Executive Vice President of Product Management & Customer Experience
Mr. Mike Robinson has been Executive Vice President of Product Management & Customer Experience at Macy's, Inc. since... read more
Kent Anderson President of Innovation
Mr. Kent Anderson has been the President of Innovation at Federated Department Stores Inc. and served as its President... read more
Macy's Salaries
How much does Macy's pay?
How much do people at Macy's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Macy's is $136,057, or $65 per hour, while the estimated median salary is $148,923, or $71 per hour.
At Macy's, the highest paid job is a Director of Engineering at $245,000 annually and the lowest is a CS Rep at $35,450 annually. Average Macy's salaries by department include: Admin at $65,558, Sales at $160,779, Finance at $121,832, and Operations at $59,370. Half of Macy's salaries are above $148,923.
1252 employees at Macy's rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 3838 ratings) while 1207 employees at Macy's rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 1297 ratings).
Salaries contributed from Macy's employees include job titles like Senior Developer, Developer, Senior Product Manager, and Product Manager. Comparably data has a total of 48 salary records from Macy's employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $109k | $109k | 17th Percentile |
33rd Percentile $145k | $145k | 33rd Percentile |
50th Percentile $197k | $197k | 50th Percentile |
67th Percentile $245k | $245k | 67th Percentile |
83rd Percentile $272k | $272k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
$136,057*
Average Compensation
$148,923*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Macy's Salaries by City
- San Diego
- Chicago
- Santa Barbara, CA
- Seattle
- Denver
- Austin
- Boston
- Dallas
- Houston
- Washington, DC
- Portland
- Phoenix
- Boulder
- Miami, FL
- Fort Worth, TX
- Fort Collins, CO
- Baltimore, MD
- Atlanta
- New York
- San Francisco
- Trenton, NJ
- Dayton, OH
- Cincinnati, OH
Macy's Salaries by Department
Diversity & Inclusion at Macy's
Diverse employees at Macy's score the company 61/100 across various culture categories, placing Macy's in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Macy's across various culture dimensions.
Our mission is to embed diversity and inclusion into how we think, act and operate.,,We are strongest when we are representative of the many communities we serve. In 2018, we laid out a bold vision to advance diversity in all aspects of our organization. We identified five focus areas, in which we have set specific performance objectives for 2019 and beyond. We revitalized the Macy’s Diversity & Inclusion Business Council, which is co-chaired by our CEO and our chief diversity officer and includes representatives from all areas of the company.
Ranked Culture the Highest
Ranked Culture the Lowest
Macy's Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Macy's PTO
Macy's' PTO and Vacation policy typically gives 0-10 days off a year with 60% of employees expected to be work free while out of office. Paid Time Off is Macy's' 3rd most important benefit besides Healthcare when ranked by employees, with 26% of employees saying it is the most important benefit. Macy's' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Macy's Careers
Macy's Jobs
No Recent Jobs found for Macy's on Comparably
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H1B Visa
In 2019, Macy's applied for 200 H1B visas. Of the work permits applied for, 89% were approved, 8% certified-withdrawn, 2% withdrawn, and 2% denied.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Macy's unveil that 4 approved work permit applications were withdrawn before the employee’s start date, and 15 were withdrawn by Macy's after the employee’s start date.
Work Permit Application Outcome
Macy's has a total of 160000 employees
200
Total Applied
H1B Applications Outcome
- 89% Granted (177 out of 200)
- 2% Denied (4 out of 200)
- 2% Withdrawn Application was withdrawn by the employer before approval/rejection (4 out of 200)
- 8% Certified-Withdrawn Application was approved but later withdrawn by employer (15 out of 200)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Macy's Know You Want To Work There
Overview of Candidates Interested in Macy's on Comparably
Candidates By Department
Sales | 28% | |
|---|---|---|
All Industries | 26% | |
Customer Support | 9% | |
Engineering | 8% | |
Operations | 6% | |
Other | 23% |
Candidates By Location
New York City | 7% | |
|---|---|---|
San Francisco | 6% | |
Cincinnati | 4% | |
Chicago | 2% | |
Seattle | 2% | |
Other | 79% |
Macy's Internship Program
It’s difficult to know if a retail career is a good fit for you until you try it on for size. With a Macy’s internship, you’ll get that chance.
At Macy’s, we offer a range of internship programs for a variety of majors and interests. Each is tailored to specific organizational positions and career paths, providing you with in-depth knowledge, hands-on experience and interaction with senior leadership. More importantly, regardless of the business area you choose, from day one you’ll be welcomed as a contributing team member—a full participant in company operations and initiatives. We welcome your ideas.
Lastly, all Macy’s internships are paid positions offered during the summer months. So you’ll not only be learning, you’ll be earning. We believe that’s a good fit for everyone.
How difficult is it to get an internship at Macy's?
Operations
IT
Sales
Very Difficult14%
Somewhat Difficult0%
Not Difficult0%
Difficult15%
Does Not Offer Internships71%
Answered by 7 Operations Interns
Very Difficult0%
Somewhat Difficult34%
Not Difficult33%
Difficult0%
Does Not Offer Internships33%
Answered by 3 IT Interns
Very Difficult5%
Somewhat Difficult5%
Not Difficult32%
Difficult8%
Does Not Offer Internships50%
Answered by 22 Sales Interns
Frequently Asked Questions regarding Macy's
What is Macy's address?
Macy's location is at 7 West Seventh, Street Cincinnati
Who is the CEO of Macy's?
Macy's CEO is Jeff Gennette, their score by employees is 62
What is Macy's eNPS?
The eNPS for Macy's is -18
What is Macy's revenue?
Macy's revenue is $26B
What is the salary for Director of HR in Macy's?
Director of HR average salary in the US is 183k
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