73
out of 100
HR or Marketing? Claim Your Free Employer Account
Macy's Competitors
Macy's competitors include Amazon, SEPHORA, Wayfair, Nordstrom and Hudson's Bay Company. Macy's ranks 4th in Product Quality Score on Comparably vs its competitors. See below how Macy's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
5th
Gender Rank
5th
Diversity Rank
5th
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See Macy's Culture vs Competitors:
Macy's Competitors at a Glance
CEO Ratings Comparison
Macy's' CEO Score Ranks 5th
1989 Employees at Macy's rate Jeff Gennette a 62 out of 100, which ranks them 5th below Nordstrom's CEO,Erik Nordstrom. Last rating was 6 days ago.
- 1st
Andy JassyAmazon8359 Employees at Amazon rate Andy Jassy a 73 out of 100, which ranks them 1st out of Macy's' competitors. Last rating was 4 days ago.
- 2nd
Jean-Andre RougeotSEPHORA72out of 100401 Employees at SEPHORA rate Jean-Andre Rougeot a 72 out of 100, which ranks them 2nd out of Macy's' competitors. Last rating was months ago.
- 3rd
Niraj ShahWayfair70out of 100228 Employees at Wayfair rate Niraj Shah a 70 out of 100, which ranks them 3rd out of Macy's' competitors. Last rating was 6 days ago.
- 4th
Erik NordstromNordstrom68out of 1001076 Employees at Nordstrom rate Erik Nordstrom a 68 out of 100, which ranks them 4th out of Macy's' competitors. Last rating was 23 days ago.
- 6th
Helena FoulkesHudson's Bay Company57out of 100152 Employees at Hudson's Bay Company rate Helena Foulkes a 57 out of 100, which ranks them 6th out of Macy's' competitors. Last rating was 2 months ago.
Product Quality Score Comparison
Macy's Ranks 4th in Product Quality Score
927 Customers rate Macy's' Product Quality Score a 3.1/5, which ranks it 4th against its competitors, below Nordstrom.
NPS Comparison
Macy's Ranks 4th in Net Promoter Score
1135 Customers rate Macy's' Net Promoter Score a -11, which ranks it 4th against its competitors, below Nordstrom. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Macy's to a friend?”.
Pricing Score Comparison
Macy's Ranks 4th in Pricing Score
851 Customers rate Macy's' Pricing Score a 3.1/5, which ranks it 4th against its competitors, below Nordstrom.
Customer Service Comparison
Macy's Ranks 4th in Customer Service
807 Customers rate Macy's' Customer Service a 2.9/5, which ranks it 4th against its competitors, below Nordstrom.
Overall Culture Score Comparison
Macy's Ranks 5th in Overall Culture Score
2549 Employees rate Macy's' Overall Culture a 62/100, which ranks it 5th against its competitors, below Nordstrom. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Macy's Ranks 5th in Employee Net Promoter Score
2027 Employees rate Macy's' Employee Net Promoter Score a -18, which ranks it 5th against its competitors, below Wayfair. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Macy's to a friend?”.
Gender Score Comparison
Macy's Ranks 5th in Gender Score
590 Employees rate Macy's' Gender Score a 63/100, which ranks it 5th against its competitors, below Nordstrom. The Gender Score tracks how positively women rate their experience at Macy's.
Diversity Score Comparison
Macy's Ranks 5th in Diversity Score
415 Employees rate Macy's' Diversity Score a 61/100, which ranks it 5th against its competitors, below Nordstrom. The Diversity Score tracks how positively diverse employees rate their experience at Macy's.
Rate your experience with Macy's
Anonymously Rate your Experience with Macy's×