Macy's Claimed Company

EMPLOYEE PARTICIPANTS: 2587

TOTAL RATINGS: 25092

Nordstrom

EMPLOYEE PARTICIPANTS: 1426

TOTAL RATINGS: 12722

Macy's vs Nordstrom

Compare Macy's versus Nordstrom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2587 employees and customers of Macy's and 1426 employees and customers of Nordstrom.

Macy's

Macy's's brand is ranked #254 in the list of Global Top 1000 Brands, as rated by customers of Macy's. Their current market cap is $4.88B.

Nordstrom

Nordstrom's brand is ranked #97 in the list of Global Top 100 Brands, as rated by customers of Nordstrom. Their current market cap is $5.84B.

3.1/5

Product Quality

3.8/5

3.1/5

Pricing

3.6/5

2.9/5

Customer Service

3.7/5

-11

NPS Score

38%	Promoters
13%	Passive
49%	Detractors

NPS Score

52%	Promoters
16%	Passive
32%	Detractors

Net Promoter Score
Winner by 31

See how Macy's compares to its competitors

See how Nordstrom compares to its competitors

Working at Macy's vs Working at Nordstrom

62 / 100

CEO Rating

Erik Nordstrom

68 / 100

CEO Rating
Winner by 6%

Macy's

Macy's doesn't have enough ratings to calculate the Team Culture Ratings.

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Nordstrom

Employees at Nordstrom rate their CEO, Erik Nordstrom, 68/100. This score is 6% higher than the scores of Macy's' CEO, Jeff Gennette. Employees in the Finance and Design departments rate Erik Nordstrom the highest.

CEO Score 62

CEO Score

CEO Score 68

Overall Culture 62

Overall Culture

Overall Culture 66

-18

eNPS

-5

Gender Score 63

Gender Score

Gender Score 69

Diversity Score 61

Diversity Score

Diversity Score 69

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 68

Professional Dev. 54

Professional Dev.

Professional Dev. 52

Overall Culture at Macy's vs Nordstrom

/ 100

Macy's

Employees at Macy's rate their Overall Culture a 62/100, with Admin and Product as the two departments that rate their experience the highest.

/ 100

Nordstrom

Employees at Nordstrom rate their Overall Culture a /100, with Finance and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Macy's
Nordstrom66

Employee Net Promoter Score at Macy's vs Nordstrom

-18

eNPS

Macy's

647 Promoters 32%

372 Passives 18%

1033 Detractors 50%

-5

eNPS

Nordstrom

426 Promoters 38%

215 Passives 19%

487 Detractors 43%

Employee Net Promoter Score
Winner by %

Macy's
Nordstrom-6

Gender Score at Macy's vs Nordstrom

/ 100

Macy's

Employees at Macy's rate their Gender Score a 63/100, with Engineering and Admin as the two departments that rate their experience the highest.

/ 100

Nordstrom

Employees at Nordstrom rate their Gender Score a /100, with Engineering and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

Macy's63
Nordstrom

Diversity Score at Macy's vs Nordstrom

/ 100

Macy's

Employees at Macy's rate their Diversity Score a 61/100, with Finance and Product as the two departments that rate their experience the highest.

/ 100

Nordstrom

Employees at Nordstrom rate their Diversity Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Macy's
Nordstrom69

Perk and Benefits Score at Macy's vs Nordstrom

/ 100

Macy's

Employees at Macy's rate their Perk and Benefits Score a 54/100, with Business Development and Product as the two departments that rate their experience the highest.

/ 100

Nordstrom

Employees at Nordstrom rate their Perk and Benefits Score a /100, with Finance and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 14%

Macy's
Nordstrom68

Professional Development Score at Macy's vs Nordstrom

/ 100

Macy's

Employees at Macy's rate their Professional Development Score a 54/100, with IT and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

/ 100

Nordstrom

Employees at Nordstrom rate their Professional Development Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Macy's
Nordstrom51

Leadership Culture Ratings vs Nordstrom

Macy's rates % lower than Nordstrom on Leadership Culture Ratings vs Nordstrom Ratings based on looking at 8487 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Does your manager seem to care about you as a person?".

Macy's
Nordstrom65

Compensation Culture Ratings vs Nordstrom

Macy's rates % lower than Nordstrom on Compensation Culture Ratings vs Nordstrom Ratings based on looking at 5818 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your stock/equity compensation?".

Macy's
Nordstrom64

Team Culture Ratings vs Nordstrom

Macy's rates % lower than Nordstrom on Team Culture Ratings vs Nordstrom Ratings based on looking at 5205 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

Macy's
Nordstrom69

Environment Culture Ratings vs Nordstrom

Macy's rates % lower than Nordstrom on Environment Culture Ratings vs Nordstrom Ratings based on looking at 5055 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Is your work environment positive or negative?".

Macy's
Nordstrom70

Sentiment Culture Ratings vs Nordstrom

Macy's rates % lower than Nordstrom on Sentiment Culture Ratings vs Nordstrom Ratings based on looking at 6818 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

Macy's
Nordstrom69