-18
eNPS Score
Q&A With Macy's Employees
We’re inspired by our surroundings, and that inspiration shows in our work—inside and outside of the office. Our culture is formed by who we are, what we do, and why we do it—as individuals and as a team.
How employees describe working at Macy's
very fun and good friends
Very bad working here is not worth the small pay
Review from Sales Dept
Hourly wage is significantly lower than other retail stores in the area such as Target, Costco, Wal Mart, whose starting hourly wage is approaching $12 to $13 an hour.
A combination of good and bad.
Review from Sales Dept
Great company to work with great coworker.
Review from Product Dept
What it's like to work at Macy's
- Macy's employees generally work 8.6 hrs a day
- Employees at Macy's report the work pace is comfortably fast
- On a typical day, employees at Macy's have 0 meetings
- 76% of Macy's employees look forward to interacting with their team every day
- Macy's employees most often take 0-10 paid vacation and sick days each year
- 59% of Macy's employees report they are happy with their work life balance
- Macy's employees typically get valuable feedback on how to improve at work Every Week
- 62% of Macy's employees call their work environment positive
Q&A With Macy's Employees
IDX: 0 TOT: 143
What does the leadership team at Macy's need to get better at?
Top Employee Response
Better communication between departments from sales and support, especially when individual department's interests can create a conflict.
Treat the employees better more money
Communication to employee.and better safety program .
Why do you feel undervalued and what would make you feel better about your compensation at Macy's?
Top Employee Response
Regardless of the level of experience or education everyone starts out the same unless your paid on commission.
Too low for quality and quantity of work we do
Low on hours and expected to work to hard when at work
What do your coworkers need to improve and how could you work together better at Macy's?
Top Employee Response
Show up to work but I understand why they don't show up because I don't even want to be there.
better communication, to be involved in more decisions about workload
Cohesiveness. Embracing our talents, understanding the difference, tackling the underlying problems instead of each other an..to over all w
What needs to change to make the company culture better at Macy's?
Top Employee Response
Workers need to work & not gossip & point fingers. That behavior is toxic and I care nothing for it
I work in a small store that is falling apart. The air conditioning doesn't work in our department.
Not very family oriented when it comes to their employees. Different manager means different rules.
What's the pay like for Sales roles at Macy's?
Top Employee Response
I'm 18yrs old and have no experience in retail what so ever (this is my first job) and they're starting me off with $15.00 a hr (or at least that's what they told me) my position is colleague selling/ retail sales associate
I have been there 6 years. I make the new minimum wage. Our union negotiated for us to get more money, or I think we would get paid the same as the new people coming in. I now make 12.65 an hour.
In Texas you start off at $9.00 hr. You can look forward to a 15 cent raise every year.
How difficult is it to maintain a social life while in your job at Macy's?
It's not considered social life. I work with charities to raise money. For Veterans Affairs and Children's Youth Service's.
You can have flexibility
very difficult......balance of personal and professional sometimes does not exist. Macys says this, but they do not mean it
What's going wrong and how can it be improved at Macy's?
Top Employee Response
The everything "rolls downhill" culture needs to change. When your employees don't want to be there neither will your customers.
To many forklift accidents .with seasonal employees
The customers always say u need help your always alone
What's the best part of your job at Macy's?
Going home after being tortured on the dock.
People
They people I work with are professionals
What's one thing you wish you'd known before joining Macy's?
That the younger associates were going to treat me this bad at my age.
How they work with college students
I know a lot before I work for macys
How's the vacation policy at Macy's?
Top Employee Response
They give you vaca after a certain period. There are times you cannot take it depending on your department.
No vacations during thanksgiving or Christmas season. You accrue time yearly.
The vacation time is fine but you'll never get approval to take the time off and you will lose all of your time.
If you could make changes, how would you improve the culture at Macy's?
Top Employee Response
Promote the right people who know the job
Management must have more people and social skills.
If you hire someone to work, they shouldn't come to work to eat breakfast and lunch and screwoff all day long by playing with their IPod and listening to music all shift long.
How's the work pace at Macy's?
If they would concentrate on work instead of music and eating we would get a lot more done.
Fast
Everyone are good and friendly
How much and how often do raises happen at Macy's?
Top Employee Response
You raise won't even buy you a loaf of bread.
once a year and what a joke to tell a mom of two she is getting a 10 cent hour raise...you should not only be ashamed but embarrassed of such a slap in the face. pay people a living wage
Very little for alot of work
I recently interviewed, and haven't heard back. It's been two weeks, should I follow up?
Top Employee Response
Yes, of course. Macy's needs help!
Yes they always had people falling through the cracks at my store
I would definitely follow up after 2 weeks of not hearing back.
What is most positive about the culture and environment at Macy's?
Top Employee Response
Positive changes in mosaic environment ( any employee's voice heard immediately)
Within the store, the staff are generally supportive of each other's effort, even when communications break down.
The Macy's store that I work at is visually appealing to me, and meeting people; other associates and customers.
How can I improve my chances of being hired at Macy's?
Know somebody.
Be more upfront and present college schedule during interview.
Bring a resume and be honest
What are your coworkers at Macy's like?
Friendly
Very kind
Nice
How's the work life balance at Macy's?
Because of my charitable work I work when it fits my schedule.
No balance... just work until you clock out
Non existent
How would you describe your overall experience interviewing at Macy's?
Top Employee Response
I was not allowed to negotiate pay. Offer was shocking low given my experience.
Awful
My interview was interesting and friendly
How long do the interviews usually take at Macy's?
Depends on the job and the Department. Fifteen and to thirty minutes.
30 mins
Interview takes 30 minutes if you get hired be prepared to fill out forms
What kind of people succeed at Macy's?
Associate's that show up on time and want to work instead of causing conflict.
Money hungry
The people that succeed at Macy’s are the ones that can say yes and follow exactly what is asked to be done even if it’s the dumbest thing you have ever heard. If you can be thrilled to do whatever they tell you to do them you will succeed.
How's the morale at Macy's?
They can't wait to smoke cigarettes and talk about you behind your back.
They don’t care unless you’re not bothering them
Macy’s is one of the highest leading department store the people here are wonderful and very helpful . Good leadership and good with people.
What are some of the best things about your team at Macy's?
Top Employee Response
Even though it's a small team we get the job done.
Everyone helps each other out to get all the tasks done.
Team work with the full time employee part time and seasonals don't care what need to get done
How do you feel about going to work at Macy's everyday?
I'm lucky if I go once a week. No work.
Didn’t mind. Money is money
I love going to work with Macy’s
How do I do well in an interview at Macy's?
I did really well in my interview, but I was use to running an 875,000 sq.ft. warehouse.
Great
Give them a good reason why you like to work for them
Curious about what work's like at Macy's?
Anonymously Ask Macy's Employees Any Question
Should I work at Macy's?
32% of Macy's employees would encourage their friends to become coworkers, whereas 18% are neutral and 50% would not recommend working at Macy's to their friends.
| 32% | Promoters |
|---|---|
| 18% | Passive |
| 50% | Detractors |
