-8
eNPS Score
Q&A With Wayfair Employees
Regardless of title or tenure, everyone at Wayfair works together to achieve the same goals. We’re customer—centric, highly collaborative, and focused on results. All team members are empowered to take smart risks, embrace ownership, and grow personally and professionally.
How employees describe working at Wayfair
I worked at Wayfair as an Account Manager for six months. The $40K base salary was low, and commissions were inconsistent due to ever-changing quotas. Management was inexperienced and unsupportive. The role lacked stability, with constant process changes and aggressive sales tactics.
Review from Sales Dept
Not professional worse company ever
You were encouraged to reach out to your team for help / answers to queries you had… ( timely responses were another thing
We work well together and get the job done fast
They seem down to earth and real.
What it's like to work at Wayfair
- Wayfair employees generally work 8.9 hrs a day
- Employees at Wayfair report the work pace is comfortably fast
- On a typical day, employees at Wayfair have 3 meetings
- 81% of Wayfair employees look forward to interacting with their team every day
- Wayfair employees most often take 20-30 paid vacation and sick days each year
- 81% of Wayfair employees report they are happy with their work life balance
- Wayfair employees typically get valuable feedback on how to improve at work Every Week
- 77% of Wayfair employees call their work environment positive
Q&A With Wayfair Employees
IDX: 0 TOT: 39
What's the office vibe like at Wayfair?
Very friends but at the same time individual and lonely.
Laidback but somehow still corporate. Due to the size fairly anonymous.
Very good work life balance. People are dedicated to the work they need to get done, but at the same time, people aren't consumed all hours of the day by their work.
How often do raises happen at Wayfair?
Every year.
There’s an opportunity to receive a raise twice a year after each of the bi-annual performance reviews.
promotions are bi-annual
What benefits does Wayfair provide?
Top Employee Response
Shares, bonus, health insurance, relocation package, employee purchase policy, education allowance
Equity is a heavy component of the compensation package. On top of that, unlimited PTO for managers, decent health plan, 401(k) match, and various partner discounts are all helpful.
401k matching up to 1st 5% of annual income. Stock options. Free snacks. Really good vacation policy. Really good parental paid leaves. Good insurance options.
What's the office layout like at Wayfair?
Open office. Pretty much no walls or cubes. Standing desks. Home-furniture themed collaboration spaces sprinkled throughout each floor and of course conference rooms with walls painted in Wayfair colors. Plenty of micro-kitchens and 3 large cafeteria spaces. Free/unlimited snacks as well on our "snack walls", though the food is a lot more on the unhealthy side. But at least we get fresh fruit every day!
Very open
How common is it to switch departments or teams at Wayfair?
Common, sometimes even encouraged provided you keep a good relationship with your manager. People switch roughly around the 1-year mark or so if they choose to make the switch.
common for people who have been there for a few years
How difficult is it to maintain a social life while in your job at Wayfair?
Easy as most people work 8-9 hours (typical 9-5).
not difficult at all, most people are out of the office by 5:30 PM
I have submitted an application. How does it normally take to get an email or a call regarding your status?
Typically within a week of applying
How are the dental insurance options at Wayfair?
Great. Wayfair covers the employee.
What are the most important soft skills I need to be successful at Wayfair?
Type, talk and think outside of the box.
What is the best perk or benefit that Wayfair offers?
Ability to work from home inseveral different departments
How would you compare interviewing at Wayfair to other places you've interviewed?
It’s fairly exhausting, missing some insights into the actual day to day but at least it’s over fast and candidates are assessed by various people for different qualities
Who did you meet with during your interview? And how long did it take to hear back from Wayfair?
Several directors and peers as well as future stakeholders. Heard back after about 1 week
What are the team outings like at Wayfair?
Pods, or your smaller team you see every day - Everyone gets $20 compensated towards team-bonding events, we call these "Pod Outings". For this, you and your teammates choose where to go and get part of it or all of it reimbursed ($20/person). Most people in the Boston HQ go to bars nearby. Department-wide outings: It can vary. If you or someone else has a good idea, pitch it and start it! Wayfair will compensate for it in most cases. The outings can vary. In my Engineering dept, we've had kayaking, laser tag, bars, and Boda-Borging from what I've seen.
How much diversity is there among employees at Wayfair?
Lots of diversity! Sometimes I wish there was more though.
What's the vibe like in the Engineering dept at Wayfair? How many hours are you working?
I can't say for other teams but in my department within Engineering, its a pretty friendly vibe. Very collaborative as we work fast. If you're a bit introverted, you may feel like others around you within your department gets a bit clique-y but they're not excluding to be mean or anything -- I think this is pretty typical in general for a lot of places. As far as work goes, if you ask for help, someone will always get back to you on it and/or explain any context to help you ramp up, or direct you to someone who best knows the answer. I've never been turned away whenever I needed help, and a huge part of why I enjoy working at Wayfair is because of the people and collaborative environment. -- Many people work around 8-9 hours. You'll have the occasional deploy in which you might have to come in earlier or something (only happened to me once), but it's really not a big deal if you're in the general Software Engineering role. Some people work more, mostly due to larger projects' needs.
How's the leadership on the Engineering team at Wayfair?
Smart and varied
What would cause you to leave your job at Wayfair?
drastic shift in corporate culture
How's the feedback proccess at Wayfair?
depends on manager, there's a regular review process and a 90 day check in once you start.
What kind of people succeed at Wayfair?
self starters with an entrepreneurial mindset
How can I improve my chances of being hired at Wayfair?
Know the company prior to interviewing
How secure do you feel at your job at Wayfair?
Secure enough not to worry about losing my job
What's the best part of your job at Wayfair?
I feel challenged at work
How's the work pace at Wayfair?
fast paced, built on a test and learn ideology.
How challenged are you at Wayfair?
Very challenged in a positive way. Everybody feels the need to excel and do the best for the company and the customer.
Does Wayfair have any remote positions?
Some positions require travel or may be based outside of Boston.
Curious about what work's like at Wayfair?
Anonymously Ask Wayfair Employees Any Question
Should I work at Wayfair?
35% of Wayfair employees would encourage their friends to become coworkers, whereas 22% are neutral and 43% would not recommend working at Wayfair to their friends.
| 35% | Promoters |
|---|---|
| 22% | Passive |
| 43% | Detractors |
Working at Wayfair's competitors
Recently Asked Questions about working at Wayfair
- I have submitted an application. How does it normally take to get an email or a call regarding your status?
- How are the dental insurance options at Wayfair?
- What are the most important soft skills I need to be successful at Wayfair?
- What is the best perk or benefit that Wayfair offers?
- How would you compare interviewing at Wayfair to other places you've interviewed?