Wayfair Claimed Company
Wayfair is one of the world’s largest online destinations for the home. We’re reinventing the way people shop for... read more
EMPLOYEE
PARTICIPANTS
185
TOTAL
RATINGS
4146
...
HR or Marketing? Claim Your Free Employer Account

Wayfair Competitors

Wayfair competitors include Amazon, Macy's, Homepolish and Hayneedle. Wayfair ranks 2nd in CEO Score on Comparably vs its competitors. See below how Wayfair compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
4th

See Wayfair Culture vs Competitors:

Wayfair Competitors at a Glance

Product Quality Score Comparison

Wayfair Ranks 4th in Product Quality Score

41 Customers rate Wayfair's Product Quality Score a 2.3/5, which ranks it 4th against its competitors, below Macy's.

  1. 1st
    Amazon
    4.3 / 5
  2. 2nd
    Homepolish
    4 / 5
  3. 3rd
    Macy's
    3.4 / 5
  4. 4th
    Wayfair
    2.3 / 5
NPS Comparison

Wayfair Ranks 3rd in Net Promoter Score

44 Customers rate Wayfair's Net Promoter Score a -41, which ranks it 3rd against its competitors, below Macy's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Wayfair to a friend?”.

  1. 1st
    Amazon
    53
  2. 2nd
    Macy's
    -1
  3. 3rd
    Wayfair
    -41
Pricing Score Comparison

Wayfair Ranks 4th in Pricing Score

38 Customers rate Wayfair's Pricing Score a 2.1/5, which ranks it 4th against its competitors, below Macy's.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Homepolish
    3.5 / 5
  3. 3rd
    Macy's
    3.3 / 5
  4. 4th
    Wayfair
    2.1 / 5
Customer Service Comparison

Wayfair Ranks 4th in Customer Service

38 Customers rate Wayfair's Customer Service a 2.2/5, which ranks it 4th against its competitors, below Macy's.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Homepolish
    3.5 / 5
  3. 3rd
    Macy's
    3.2 / 5
  4. 4th
    Wayfair
    2.2 / 5
Overall Culture Score Comparison

Wayfair Ranks 2nd in Overall Culture Score

185 Employees rate Wayfair's Overall Culture a 72/100, which ranks it 2nd against its competitors, below Amazon. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Amazon
    74 / 100
  2. 2nd
    Wayfair
    72 / 100
  3. 3rd
    Macy's
    62 / 100
  4. 4th
    Homepolish
    58 / 100
  5. 5th
    Hayneedle
    32 / 100
eNPS Comparison

Wayfair Ranks 4th in Employee Net Promoter Score

154 Employees rate Wayfair's Employee Net Promoter Score a -6, which ranks it 4th against its competitors, below Homepolish. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Wayfair to a friend?”.

  1. 1st
    Hayneedle
    34
  2. 2nd
    Amazon
    15
  3. 3rd
    Homepolish
    0
  4. 4th
    Wayfair
    -6
  5. 5th
    Macy's
    -18
Gender Score Comparison

Wayfair Ranks 2nd in Gender Score

75 Employees rate Wayfair's Gender Score a 72/100, which ranks it 2nd against its competitors, below Amazon. The Gender Score tracks how positively women rate their experience at Wayfair.

  1. 1st
    Amazon
    74 / 100
  2. 2nd
    Wayfair
    72 / 100
  3. 3rd
    Macy's
    63 / 100
Diversity Score Comparison

Wayfair Ranks 2nd in Diversity Score

62 Employees rate Wayfair's Diversity Score a 72/100, which ranks it 2nd against its competitors, below Amazon. The Diversity Score tracks how positively diverse employees rate their experience at Wayfair.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    Wayfair
    72 / 100
  3. 3rd
    Macy's
    61 / 100
×
Rate your company