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Wayfair Company Culture
Wayfair Culture
This score is derived from employee ratings & reviews4.0/5
Wayfair's Overall Culture is rated B
Top Rated Culture Dimensions
Environment
AManager
A-Office Culture
B+Perks & Benefits
B+Professional Development
B+Wayfair CEO
Top 40%Top 40% of Similar Size Companies on Comparably
Niraj Shah
70 /100
See More
Diversity at Wayfair
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at Wayfair have rated Environment, Team, and Manager as the highest categories they have scored
Women at Wayfair
Top 30%Top 30% of Similar Size Companies on Comparably
B
Women at Wayfair have rated Manager, Team, and Environment as the highest categories they have scored
Wayfair eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-8
Wayfair employees are -8% more likely to recommend Wayfair as a great place to work
| 35% | Promoters |
|---|---|
| 22% | Passives |
| 43% | Detractors |
Working at Wayfair
Working at Wayfair is rated average by 248 employees, across various culture dimensions. Wayfair employees are most satisfied about Environment, Manager, and Office Culture categories, putting Wayfair’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Boston. See below in detail how working at Wayfair was rated by employees.
Overall Company Culture at Wayfair
B
Overall Company Culture at Wayfair is rated B
Last updated 9 days ago
Top
30%
Wayfair ranks in the Top 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Wayfair Employee Reviews
Out of 391 Wayfair employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Wayfair improve their work culture.
| Positive Reviews | 75% |
|---|---|
| Constructive Feedback | 25% |
Positive Reviews From Wayfair Employees
- What makes you most happy at work?Helping resolve problems / being acknowledged for the positive feedbacks, or going that extra mile for the customer so they got the service / experience they expected.
- What is most positive about the culture and environment at your company?There were various team group rooms to reach out for support when your own team was not able to assist. .. OKTA had a bulletin board you could recognize your helpful peers / Community and seasonal contests
- What are some of the best things about your team?You were encouraged to reach out to your team for help / answers to queries you had… ( timely responses were another thing
Constructive Feedback From Wayfair Employees
- What does the leadership team need to get better at?Learning the role and how to support team
- Why do you feel undervalued and what would make you feel better about your compensation?Pay was advertised as starting out at 17.50 ( no exp ) - Have VAST experience, was onboarded at 16.00.. be honest.
- What would you improve about your company's interview process?Don't lie about what the job is and then admit, "it was really just to get you in the door."
Wayfair Company Information
Wayfair Company Overview
Welcome to the home of possibilities.
Wayfair was founded in 2002 and its current CEO is Niraj Shah. Since its inception 24 years ago, Wayfair has grown to 16900 employees.
Wayfair Mission, Vision & Values
Wayfair Mission Statement
Our mission is to help everyone, anywhere create their feeling of home.
Wayfair Vision Statement
Wayfair will empower you to think independently, collaborate broadly, and challenge yourself to unlock more opportunities than you ever thought possible.
Wayfair Values
- Relentless customer focus
- Deliver results with agility
- Use good judgment
Sustainability and Corporate Social Responsibility at Wayfair
We’re committed to making a positive difference in the world, starting with our own operations and working with suppliers, partners, and customers to reduce our upstream and downstream impacts. You’ll be encouraged to join us in being an active partner in driving forward our commitment to addressing our greenhouse gas emissions and waste and advancing the sustainability of our products.
| Headquarter | 4 Copley Place, Floor 7 Boston, MA 02116 United States of America |
|---|---|
| Website | www.wayfair.com/ |
| Founding Date | 2002 |
| Tel | 877-WAYFAIR |
| Company Status | Public |
| Stock | W |
| Jobs | www.aboutwayfair.com/careers |
| Social Sites |
Wayfair Competitors
Wayfair competitors include Amazon, Macy's, Homepolish, and Hayneedle. Wayfair ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Wayfair compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Wayfair Employees
Wayfair has 16900 employees. 248 employees at Wayfair have reviewed Wayfair across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 9 days ago.
Overall, the 248 Wayfair employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Wayfair are generally satisfied with their total compensation at Wayfair, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Wayfair are pleased with their team. 248 Participants grade the quality of their coworkers a B. The majority believe the meetings at Wayfair are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Wayfair believe the environment at Wayfair is positive. Most Participants believe the pace of work at Wayfair is extremely fast. About 65% of the employees at Wayfair work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Wayfair are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Wayfair employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Wayfair report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Wayfair have 3 meetings
Meetings
A Day in the Life
81% of Wayfair employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Wayfair employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
81% of Wayfair employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Wayfair employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
77% of Wayfair employees call their work environment positive
Environment
Joining Wayfair - Employee Onboarding
The prevailing opinion from employees about joining Wayfair is that the company was very prepared on their first day. Wayfair employees concluded that their overall onboarding experience was positive. 53% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Wayfair KPIs and OKRs
At Wayfair 54% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Wayfair's KPIs and OKRs is essential for its success. Out of 74 Wayfair employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 57 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Wayfair CEO & Leadership
70 /100
Wayfair CEO Awards and Recognitions
Wayfair’s CEO Niraj Shah started in this role in 2002. Niraj’s approval rate is just above average, putting Niraj in the Top 40% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Boston. Niraj Shah is well regarded by employees for the Environment Wayfair offers, and ranks among the Top 10% of CEOs by employees in that category. Niraj is most liked by employees in the Finance department and employees in the IT department. However, employees in the Product department have a slightly unfavorable view of the CEO. When compared to Wayfair’s competitors, Niraj Shah ranks just above Macy's’s CEO Jeff Gennette. With Niraj’s leadership, Wayfair employee respondents are most happy about their Environment and Manager. Niraj was rated slightly below average for eNPS.
Wayfair Leadership
The Wayfair Executive Team is rated a “B” and led by CEO Niraj Shah, Co-Founder and Co-Chairman Steven Conine, and Chief Merchandising Officer Stephen Oblak
Niraj Shah CEO / President
Niraj Shah serves as the CEO / President of Wayfair.
Steven Conine Co-Founder and Co-Chairman
Mr. Steven K. Conine, also known as Steve, co-founded ZIZO Home Pty Ltd in 2008 and serves as its Co-Chairman and Chief... read more
Stephen Oblak Chief Merchandising Officer
Mr. Stephen Oblak, also known as Steve, has been Chief Merchandising Officer of Wayfair Inc. since October 12, 2017. Mr.... read more
Kate Gulliver Global Head of Talent & Vice President
Ms. Kate Gulliver has been Global Head of Talent and Vice President at Wayfair Inc. since October 27, 2017. Ms. Gulliver... read more
Michael O'Hanlon CFA Vice President of Government & Industry Relations
Mr. Michael O'Hanlon, also known as Mike, CFA has been Vice President of Government & Industry Relations at Wayfair Inc.... read more
John Mulliken CTO
John Mulliken serves as the CTO of Wayfair. John started at Wayfair in May of 2017. John currently resides in the... read more
Ed Macri Chief Product & Marketing Officer
Ed Macri serves as the Chief Product & Marketing Officer of Wayfair.
Doran Robinson Vice President, Operations Product
Doran Robinson serves as the Vice President, Operations Product of Wayfair. Doran started at Wayfair in Sep of 2016.... read more
Brian Morgan Director of Engineering
Brian Morgan serves as the Director of Engineering of Wayfair. Brian started at Wayfair in November of 2018. Brian... read more
Diversity & Inclusion at Wayfair
Diverse employees at Wayfair score the company 70/100 across various culture categories, placing Wayfair in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Wayfair across various culture dimensions.
Our goal is to create a sense of belonging and an environment where all people can choose to be unapologetically who they are. We know that unique perspectives make us stronger, smarter, and well positioned for success so when you come to Wayfair, you can bring your whole self.
Ranked Culture the Highest
Ranked Culture the Lowest
Wayfair Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Company Social Outings
- Unique Office Space
Wayfair PTO
Wayfair's PTO and Vacation policy typically gives 20-30 days off a year with 88% of employees expected to be work free while out of office. Paid Time Off is Wayfair's most important benefit besides Healthcare when ranked by employees, with 35% of employees saying it is the most important benefit. Wayfair's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Wayfair Careers
Wayfair Jobs
No Recent Jobs found for Wayfair on Comparably
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H1B Visa
In 2019, Wayfair applied for 269 H1B visas. Of the work permits applied for, 99% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Wayfair unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
Wayfair has a total of 16900 employees
269
Total Applied
H1B Applications Outcome
- 99% Granted (267 out of 269)
- <1% Denied (1 out of 269)
- <1% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 269)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 269)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Wayfair Know You Want To Work There
Overview of Candidates Interested in Wayfair on Comparably
Candidates By Department
All Industries | 32% | |
|---|---|---|
Engineering | 12% | |
Product | 10% | |
Marketing | 9% | |
Design | 8% | |
Other | 29% |
Candidates By Location
Boston | 31% | |
|---|---|---|
New York City | 4% | |
San Francisco | 3% | |
Cambridge | 3% | |
Los Angeles | 2% | |
Other | 57% |
Wayfair Internship Program
At Wayfair, students have the chance to explore their potential outside of the classroom, collaborating with teams and contributing directly on real-world projects. Whether you want to gain new skills or build upon existing talents, we’ll give you the support, experience, and freedom you need to kick-start an exciting career.
How difficult is it to get an internship at Wayfair?
Engineering
Very Difficult50%
Somewhat Difficult25%
Not Difficult0%
Difficult25%
Does Not Offer Internships0%
Answered by 4 Engineering Interns
Frequently Asked Questions regarding Wayfair
What is Wayfair address?
Wayfair location is at 4 Copley Place, Floor 7
Who is the CEO of Wayfair?
Wayfair CEO is Niraj Shah, their score by employees is 70
What are the salaries in Wayfair
The average salary for employees in Wayfair is 94000$
What is Wayfair eNPS?
The eNPS for Wayfair is -8
What is Wayfair revenue?
Wayfair revenue is $14B
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