eNPS at Wayfair

Wayfair's Employee Net Promoter Score (eNPS) is -8, as rated by 211 employees. Employee Net Promoter Score tracks Wayfair employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Wayfair to a friend? Today, 35% of Wayfair employees would encourage their friends to become coworkers, whereas 22% are neutral and 43% would not recommend working at Wayfair to their friends.

Last updated 8 days ago.

Where This Score Ranks Wayfair's eNPS

BOTTOM
45%
In the Bottom 45% of 1261 Similar Sized Companies on Comparably
BOTTOM
40%
In the Bottom 40% of 231 Nearby Companies in Boston
2nd
2nd place versus 5 competitors rated on Comparably

-6

May

-7

Oct

-7

Jan

-9

Feb

-9

Jun

-8

Jan

Promoters
Passives
Detractors

Who Ranks Wayfair's eNPS the Highest?

Department - HR 46/100

Department - Customer Support 28/100

Experience - 6 to 10 Years 15/100

Who Ranks Wayfair's eNPS the Lowest?

Tenure - 5 to 10 Years -75/100

Department - Operations -53/100

Department - Product -50/100

Wayfair eNPS At a Glance

Wayfair employees are less likely to recommend Wayfair as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The HR department and the Customer Support department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Wayfair to a friend?” Based on 211 ratings, Wayfair ranks 2nd place versus its 5 competitors and is right below Amazon.

Compared to other companies in Boston, Wayfair falls into the Bottom 40% of 231 companies. The last rating was provided 8 days ago.