Wayfair KPIs and OKRs

At Wayfair 54% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Wayfair's KPIs and OKRs is essential for its success. Out of 74 Wayfair employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 57 have said yes.

Answer	Percent
Yes	77%
No	23%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	54%
No	46%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Wayfair is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Wayfair employees shared they generally receive helpful feedback every week or once a quarter, while 33% of Wayfair employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.