-18
eNPS Score
Q&A With Macy's Employees
We’re inspired by our surroundings, and that inspiration shows in our work—inside and outside of the office. Our culture is formed by who we are, what we do, and why we do it—as individuals and as a team.
How employees describe working at Macy's
very fun and good friends
Very bad working here is not worth the small pay
Review from Sales Dept
Hourly wage is significantly lower than other retail stores in the area such as Target, Costco, Wal Mart, whose starting hourly wage is approaching $12 to $13 an hour.
A combination of good and bad.
Review from Sales Dept
Great company to work with great coworker.
Review from Product Dept
What it's like to work at Macy's
- Macy's employees generally work 8.6 hrs a day
- Employees at Macy's report the work pace is comfortably fast
- On a typical day, employees at Macy's have 0 meetings
- 76% of Macy's employees look forward to interacting with their team every day
- Macy's employees most often take 0-10 paid vacation and sick days each year
- 59% of Macy's employees report they are happy with their work life balance
- Macy's employees typically get valuable feedback on how to improve at work Every Week
- 62% of Macy's employees call their work environment positive
Q&A With Macy's Employees
IDX: 25 TOT: 143
What do people at Macy's think about the CEO? What do they do well and what can they improve?
They avoid conflict by hiding.
Ask the co-workers input more
He is terrible, at this point you tell me what can your company do to improve themselves
how often are people promoted? Is it tied to performance reviews?
Every year
Not very often and yes
I never see a performance review. They have extra mangers at Christmas and some associates are asked if they want to be a Christmas manager and sometimes that leads to becoming a supervisor in a department and sometimes a department manager.
What unique perks and benefits does Macy's provide?
A bonus program that I never see much of.
I always exceeded the Macy’s points
They have many to choose from
How challenged are you at Macy's?
I learn on my own even though they don't want to train me.
Very
Very challenging you need to make sales
What's the office vibe like at Macy's?
demoralizing.
There's no one in it most of the time.
Packed
What's the interview process like at Macy's?
They hire just about anyone even the pregnant woman.
fluid
Slow
What interview questions does Macy's ask?
They should ask are you there to work.
Yes
Why you want to work for Macy’s?
What benefits does Macy's provide?
If you're eligible, health, vision, dental. 401K , paid vacation maternity leave, FMLA, etc. But I don't get any of that because I have a flex- position. Not by choice, I was forced there or quit.
insurance, 401k
Full benefits
What makes you most happy at Macy's?
Feeling important, and seeing and meeting people. It can be entertaining.
Seeing our great customers and associates,
Providing great customer service and meeting newxpeople
How's the feedback proccess at Macy's?
We don't hear much.
Bad
They have good reviews
What are you most excited about working at Macy's?
like working with the team and all the people there
Waiting to see who they'll hire next.
Meeting new people everyday
Do you feel challenged at work?
No. Not at all.
Nope
Everyday is a challenge
What do you love most about the company?
It has its good days when management comes to visit and they say we have to be on our best behavior, you know that's not going to happen.
Some of my customers
Learning new things
What is the best thing about working at your company?
We get a nice discount. Also in my store managers are very respectful and professional to associates.
Love the customer's, they make a shift interesting.
Money
Do you see coworkers typically caring about the work they do?
Some, I would say about the same at any employer.
Sure
Yes everyone
How does Macy's make decisions around promotions?
You would have to ask them.
Never got one
By work
How much diversity is there among employees at Macy's?
We have senior citizens, to pregnant women on our dock.
A lot
Many different
What's the Sales team like at Macy's?
good
It doesn't really mean much to be a good sales person at Macy's unless you are in a commissioned area. They are more focused on getting people rung out at the register than anything. And opening charge cards.
Very nice
What's the vibe like in the Sales dept at Macy's? How many hours are you working?
7hrs
We are a bit understaffed, and sometimes we are stressed because of that. I'm working an average of 32 hours. Full time can range anywhere from 28-40 hours.
I recently quit. I worked 40 hours a week and if your department is doing good they leave you alone. If your department is doing bad they watch your every move and make sure tonpoint our every little mistake you make. They never want to hear about how it’s the weather effecting business. They think it’s always got to be something we as sales people did wrong.
What do you like best about the leadership team at Macy's?
They help and try to be available when an issue arises.
The team is interested in my professional growth and is able to give me positive feedback
great encouragement to be grow as individual leaders
Are you struggling to find people who want to work at your company?
No, but can pass a background check or drug test ,that's a different story.
No
Not all all
Do you get any feedback or praise for your accomplishments?
What accomplishments, i'very been told by my co-workers that I'm stupid and I can't do my job.
Always
Good feedback
How does Macy's handle HR issues?
Biased. Hard to find someone who goes by the book. Even HR has thrown their own under the bus to save their own skin.
From what I have seen, not properly. There are major breakdowns in communication and a very evident lack of consistency.
Over the phone and by mail. Face to face is a thing of the past.
How's the leadership on the Sales team at Macy's?
we need action
My personal manager is good, though the staffing is often not sufficient on key days, and Friday and Saturday nights.
This company is lead by managers that are overworked and not able to do their job. Store managers that like to pretend they know what’s happening and seinior managers that know even less. It’s old people trying to be cool and know what the kids want.
What part of Macy's's business is growing fastest? What part is having difficulties?
Online shopping need better programmers QA and operations manavenents
Struggling with good client connections.
online is growing fastest, brick and mortar is struggling
Curious about what work's like at Macy's?
Anonymously Ask Macy's Employees Any Question
Should I work at Macy's?
32% of Macy's employees would encourage their friends to become coworkers, whereas 18% are neutral and 50% would not recommend working at Macy's to their friends.
| 32% | Promoters |
|---|---|
| 18% | Passive |
| 50% | Detractors |
