-5
eNPS Score
Q&A With Nordstrom Employees
We believe in rewarding outstanding work, promoting from within and building long-term relationships with our employees. Our culture makes all of these things possible. It’s fun, supportive, competitive and a great place to grow your career.
How employees describe working at Nordstrom
The ability to work remotely has vastly improve my work flow and productivity. I wouldn't want to return to the office under any circumstances.
Review from Customer Support Dept
It is a very good brand
Excellente Very Fun Place To Work
always love nordstrom. consistency over time!
Very laxed and trusting environment. You have lots of fun with the projects you take on.
What it's like to work at Nordstrom
- Nordstrom employees generally work 8.5 hrs a day
- Employees at Nordstrom report the work pace is comfortably fast
- On a typical day, employees at Nordstrom have 1 meeting
- 78% of Nordstrom employees look forward to interacting with their team every day
- Nordstrom employees most often take 20-30 paid vacation and sick days each year
- 68% of Nordstrom employees report they are happy with their work life balance
- Nordstrom employees never get valuable feedback on how to improve at work
- 63% of Nordstrom employees call their work environment positive
Q&A With Nordstrom Employees
IDX: 0 TOT: 106
What does the leadership team at Nordstrom need to get better at?
Top Employee Response
Making sure that all their people are working not just some and that schedule is fair because this was my problem
Scheduling , participating not just talking as though they will . They need not to be so concerned about their lunch !!!
Training and Communicating with employees
Why do you feel undervalued and what would make you feel better about your compensation at Nordstrom?
Top Employee Response
It is way to difficult to make a living as a sales person... that is why our turnover rate is so high.
I would feel better if I received what non employees receive as far as credit cards perks. i.e. triple points days, alteration credits.
Work for the racks for 5yrs and when I said I was leaving they really don't care or see why what is wrong and how can maybe we can talk abou
What do your coworkers need to improve and how could you work together better at Nordstrom?
Top Employee Response
My department has a few long time employees.. 5+ yrs. we must have more if our culture is to survive.
Better train your managers to be more supportive rather than just looking out for themselves !
Everyone on the same page and managment insuring that. No favoritism. Know who is the workers and who is the brown noser, treat accordingly
How much and how often do raises happen at Nordstrom?
Top Employee Response
Rarely. Once you cap out, that's it if you are in non-sales. Salespeople NEVER get raises. Pay has actually gone down for new people.
They don’t give any raise unless you get promoted.
Hasn't happened for over a year and dought it will this year!
What makes you most happy at Nordstrom?
Top Employee Response
My regular customers are why I continue to work so hard for them!
Making friends with customers. Making their experience with me memorable and making them MY repeat customers.
Just being there with my coworkers, who are also my friends. We are kike family.
How's the morale at Nordstrom?
Very poor, from excellent 7-8 years ago. This is what happens when you don't pay workers fairly
Poor enough that even customers see it now.. The last two years has definitely dropped. It's unfortunate.
Very low. When I left most were unhappy, and that is what I am still hearing. 70% have left my old group of 10, all but 1 has left the company.
What benefits does Nordstrom provide?
Normal benefits.
Same as others
401k PTO Medical insurance
What is most positive about the culture and environment at Nordstrom?
Top Employee Response
We are constantly thanked for our work and contributions by dept management
For the most part employees within my department respect each other. Not true of nearby departments who cross sell in my department.
I work at the flagship store where we are seen as professionals
How would you compare interviewing at Nordstrom to other places you've interviewed?
Less difficult
Friendly, informative, and relevant to the work I am now performing.
easier
What should I wear for an interview at Nordstrom?
Suit and tie or a nice dress.
Dress like you want the job.
Very formal and professional
How do you feel about going to work at Nordstrom everyday?
Used to love it until I was flexed off all but one day of the week!!
Excited
Excited
How's the vacation policy at Nordstrom?
Top Employee Response
Paid time off is based on time at worked at Nordstrom. Mangers will give time off accordingly to department need, schedule ranking, and availability
It depends on the department. You accrue more time off the longer you have worked with the company, but in a lot of departments or positions, you can only use it during certain times. I'm unable to use vacation time about half of the days of the year.
It could has several improvements
How's the work life balance at Nordstrom?
Top Employee Response
For me it's good because I make sure to have the balance.
Typical Department store schedules
Terrible, but no matter how much you give, it’s never appreciated.
What needs to change to make the company culture better at Nordstrom?
Top Employee Response
At this point, it is only about the billions in profit, not the employees safety or health.
Quit outcasting. If not what you want, ask for resignation but the games need to stop!
You have help benefits but only for 40 hour week workers sales people Aren't allowed to work 40 hours and were the majority of your workers
What are some of the best things about your team at Nordstrom?
Top Employee Response
Desire to do right by the company. Service oriented. Want to give the best service possible.
Friendly
We support each other and we try to save sales during returns
What's going wrong and how can it be improved at Nordstrom?
Top Employee Response
Supervision needs to improve before morale does ! Health benefits for sales people!!
Sales numbers are down and management has not given any direction or help to the sales people they are just told to sell more
Management needs to push workers to become reliable. I think they need more training and rotation thruout dept so all know who does what
What is the best part about your compensation package at Nordstrom?
Top Employee Response
Opportunity for options andawards, in addition to pay.
Pay benefits and pto
It adds up so quickly. It also makes a huge difference for my future.
How difficult is it to maintain a social life while in your job at Nordstrom?
Difficult
I prefer stay away but actually being friendly.
very
How rewarding is your job at Nordstrom?
Rewarding
zero
Not at all.
How's the feedback proccess at Nordstrom?
Open door policy is available but goes no where
False and unfair.
Nonexistent
How common are layoffs at Nordstrom?
Not very frequently
Never
Often
What do people at Nordstrom think about the CEO? What do they do well and what can they improve?
Top Employee Response
They think that he is very out of touch with what is really going on at the store level. That they are trying to cut corners to make the stockholders happy.
The CEO cares about customers and employees, but is not actively dealing with upper managers who are undermining diversity and inclusion efforts.
They can improve the pay and the benefits it should be pay and commission
What's the office vibe like at Nordstrom?
Top Employee Response
Again depends on the personalities of people you are working with
My team pair programs and gets pretty loud sometimes. It can even get chaotic—meetings getting moved on short notice, for example. But we get our work done on time and are respected in the rest of Nordstrom Technology.
Strained
What are your coworkers at Nordstrom like?
Top Employee Response
Varies, remember you are dealing with different personalities.
95% are hard working nice people who truly care about their job, their customers and the company
About 70% of them are cut-throat and unethical, while 30% are good, genuine people.
What's the interview process like at Nordstrom?
Nordstrom expects you to be a sales professional, so be prepared to show the best version of yourself during your interview.
Original interview when being hired was a good interview. When appling for a promotion ( unless you are the one selected) the interview was not an interview. Just a discussion on why you wanted the position.
HR interviews and doesn't do a good job at it. Each departments manager should do the hiring because they know what they need.
Curious about what work's like at Nordstrom?
Anonymously Ask Nordstrom Employees Any Question
Should I work at Nordstrom?
38% of Nordstrom employees would encourage their friends to become coworkers, whereas 19% are neutral and 43% would not recommend working at Nordstrom to their friends.
| 38% | Promoters |
|---|---|
| 19% | Passive |
| 43% | Detractors |
