-5
eNPS Score
Q&A With Nordstrom Employees
We believe in rewarding outstanding work, promoting from within and building long-term relationships with our employees. Our culture makes all of these things possible. It’s fun, supportive, competitive and a great place to grow your career.
How employees describe working at Nordstrom
The ability to work remotely has vastly improve my work flow and productivity. I wouldn't want to return to the office under any circumstances.
Review from Customer Support Dept
It is a very good brand
Excellente Very Fun Place To Work
always love nordstrom. consistency over time!
Very laxed and trusting environment. You have lots of fun with the projects you take on.
What it's like to work at Nordstrom
- Nordstrom employees generally work 8.5 hrs a day
- Employees at Nordstrom report the work pace is comfortably fast
- On a typical day, employees at Nordstrom have 1 meeting
- 78% of Nordstrom employees look forward to interacting with their team every day
- Nordstrom employees most often take 20-30 paid vacation and sick days each year
- 68% of Nordstrom employees report they are happy with their work life balance
- Nordstrom employees never get valuable feedback on how to improve at work
- 63% of Nordstrom employees call their work environment positive
Q&A With Nordstrom Employees
IDX: 75 TOT: 106
What is the hardest interview question Nordstrom asks?
Why do you think that you are suited for this job?
None are really super difficult. Depends on the position you’re applying for.
How are layoffs handled in the Engineering department at Nordstrom?
Technology is growing. There haven’t been layoffs that I know of.
We dont have an engineering department.
How long do the interviews usually take at Nordstrom?
30 minutes
30 minutes
In your opinion, what are the most common interview questions that Nordstrom asks?
How do you choose your clothes
How you choose clothing to wear every day?
What's the vibe like in the Operations dept at Nordstrom? How many hours are you working?
When they need you they schedule you 40 hours and it doesn't matter your availability. When it's slow, you can get as low as 10-20 hours a week.
40
What's the pay like for Operations roles at Nordstrom?
Poor. They are not competitive at all. Sales has tons of ways to win or make more money. Especially when they are busy, but operations gets nothing for their extra work during busy times.
Fair
What questions do they ask during the interview process at Nordstrom?
What is your motivation?
About your experience, why are you applying at Nordstrom
What's the pay like for Customer Support roles at Nordstrom?
It's okay. We've seen some pay increases, but they are usually paired with cuts to benefits or cost of living increasing, so overall I am getting about what I did when I started a decade ago.
Low
What's the vibe like in the Customer Support dept at Nordstrom? How many hours are you working?
There is a lot of stress and frustration. Hours vary due to how busy we are. Mandatory overtime during the busiest seasons, hours being cut or strongly pushed voluntary unpaid time off when slow.
Not the best none worked more than 45 hours or so
What's the Customer Support team like at Nordstrom?
Everyone is focused on their stats and not really working together or focused on helping the customer or following procedure if it affects their stats.
Mostly strong associates willing to help when they can
What's the vibe like in the Sales dept at Nordstrom? How many hours are you working?
depends on the store and store manager
I work between 35 to 40 hours a week. The vibe in my department is kill or be killed.
What do you look for in a new hire? is it hard to recruit someone good?
Lately it has been difficult. Everyone wants money but no one wants to actually work for it.
we have alot of turnover due to not hiring the right individuals for out team
How does your boss handle conflict? Good? Bad?
She doesn't do much to handle anything. She basically manages numbers, not people.
they prefer to avoid it, drama is not their thing. HR also doesn't want to be bothered
What kind of people does Nordstrom like to hire?
people who have a way with words and can pep talk anyone into a conversation
What's the Operations team like at Nordstrom?
Nice people to work with.
What are the differences between maternity and paternity leave at Nordstrom?
I believe both get bonding time, but maternity leave may also include some additional medical time off.
What's the internship program like at Nordstrom?
It is awesome. They train you on all aspects of the full line stores, and will hire you for management track upon completion.
What is the best perk or benefit that Nordstrom offers?
At this time there is no perk or benefit. They are hiring for seasonal but I am a full time employee and have been flexed off for almost the last two weeks and before that. I gave only worked two days in the last two weeks. That's right 16 hours. So if you're looking for a future with a company, Nordstrom is not the one!! Good luck in your search other places.
How's the leadership on the Customer Support team at Nordstrom?
It varies. Some leaders should probably not be here and others do a great job.
What does the ideal candidate in the Customer Support department look like at Nordstrom?
Somebody who is comfortable with constant change and a fast paced environment.
What are the most important soft skills I need to be successful at Nordstrom?
Be able to handle situations of poor communication
What kind of interview questions do they ask when hiring someone in the Customer Support department at Nordstrom?
They didn't ask much. Mostly why I applied, why I thought I was suited for the job.
What's the office layout like at Nordstrom?
Nice
What's the best part of your job at Nordstrom?
PTO
How helpful was your Customer Support team when you were first hired at Nordstrom?
Not very helpful at all
Curious about what work's like at Nordstrom?
Anonymously Ask Nordstrom Employees Any Question
Should I work at Nordstrom?
38% of Nordstrom employees would encourage their friends to become coworkers, whereas 19% are neutral and 43% would not recommend working at Nordstrom to their friends.
| 38% | Promoters |
|---|---|
| 19% | Passive |
| 43% | Detractors |
