
At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them.""
To serve our customers better, to always be relevant in their lives and to form lifelong relationships.
Nordstrom's mission, vision & values motivate 61% of Nordstrom employees. Besides getting paid, the “company mission” is the most important thing about their work for 6% of employees at Nordstrom. 21% of employees say that the main reason they stay at Nordstrom is because of the Nordstrom company mission. When asked to whom they feel the most loyal at work, 39% of employees said Nordstrom's mission and vision. Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.