C-
62/100
HR or Marketing? Claim Your Free Employer Account
Macy's Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Great place to work and enjoy the environment
Getting things done....Im a hard worker and others seem to want to as well.....monthly team meetings with collegues being recognized for their achievements
Free shopping trips & ambassador
Paid weekly. Friendships formed. Nice location.
My team makes my work experience
When customers are happy goals are met and progress is madetowards bettering things
My customers are the best and i like to help turn their skepticism into a positive shop experience
Getting paid for doing what I'm passionate about
Seeing some of my coworkers and making comission.
Review from Sales Dept
Work with costomer and opportunity to meet their needs
Review from Sales Dept
Being given independence to get job done
Providing excellent customer service to our shoppers!!!
Visual team and maintenance great
Review from Design Dept
My coworkers & my people leader
Helping customers find excellent quality items st highly discounted prices!
Equally, fairness, and management that work with employees, that ask us our concern and opinion,
Starbucks breaks make me happy.
I am happy the most when I can be of service to the customer.
Selling Macy fine Jewelry it's awesome love my customers making them happy with the piece of jewelry that they brought for Macy's that's important to me
I enjoy customer service and helping with product selections.
What's going wrong and how can it be improved?
Not enough cashiers. Store in Kalamazoo is rin down and dirty
Employees aren't paid a good enough or high enough salary, according to their time with the company and experience, knowledge, work habits. They're treated and paid like someone who walks in off the street woot the same experience. It's SAD!!
Good management that cares for it's employees
Team attitude training and work attitude
We can offer more of a discount to customers for opening a credit card account. We can use cash registers that operate faster so we can move the line along for the hollidays.
Everything is going wrong and managment needs to be reevaluated!!!
Management and the bad treatment
I think Macy's is a dying company-- they refuse to update for a changing era and as a result, they will be left behind. Poor organization, tacky items, unreasonable prices, bad marketing, and strictly gendered toy sections.
They need to be more specific when they advertise there sale on what brand and how much the sale. They need to have good communication with the staff and employees.. they need to explain the benefits of a colleague's more specific and transparent
Review from Sales Dept
Better coverage to help with dressing room Very unfair to ask one employee to take care of four dressing rooms
All I listen to is bad feedback. Personally I agree with the customers. The leadership is a lone ship of blissful ignorance papeling credit and falsely indicating customer experience metrics.
Management has fostered this environment where only positive praise (regardless if its deserved) is excepted. Anything else is labeled as negative and should be censored. All care and improvements for hourly are only done reactively to make the company not look bad publicly.
manager needs to follow company protocall about giving every employee fair hour
everything needs to change to make the company culture better
Systems and employee evaluation needs to be more relevant
Review from Sales Dept
mismangement and miscommunications that causes delays and frustrations lack good training and promotions, good workers instead favorites.
Upper management needs to be schooled
Dirty store, management is terrible
No help. Very few employees
There is poor to none stock of products, which always sell, always out of stock of important items. And nothing to do with pandemic. It was always like this
What do you like best about your company?
it was casual, relaxed and as authentic as possible
Review from IT Dept
the atmosphere in the building
The customers and employees and their helpful kind ways
Review from Sales Dept
that the managers like me and praise me for a job well done
The Positive energy
Review from HR Dept
The pay and schedule availability as well as transportation assistance
my hours and work/life balance
Interacting with others
Review from Sales Dept
Fexible hours
Review from Sales Dept
They are always pleased with the work everyone does
Relaxed, autonomy.
Review from Engineering Dept
What would you most like to see improved at your company?
more transparency among the leadership
Review from IT Dept
Fire all managers and hire ones that actually have customer service skills. Not condescending bullies, that get away in treating veteran employees like trash. Most lack communications skills and are lazy leave sales associates alone on major sales days with up to 15 customers.
Review from Sales Dept
hire people that are not lazy and can get the job done without being told to
Management needs to appreciate employee
Review from Sales Dept
Employees slacking off
Employee shifts are terrible.
Sometimes leadership doesn't have a clear direction.
Review from Engineering Dept
×