SEPHORA Sales Department Employee Reviews
Briefly describe your overall experience at your company
Stressful traumatic anxiety and crazy people I gotta deal with everyday
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The company is great! The rules that managers do is very bad!
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What do you like best about the leadership team?
They are supportive and supporting in each and every thing
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Company culture and initiatives some leadership members are terrific but others are not properly trained or suited for the role, as a recent business management graduate I see a toxic environment in stores, they need to check in with management ?
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Easy to work with staff. They are always ready to give tips and tricks on selling while keeping you informed on what's new.
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They want to help you improve so you can move up.
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Supportive to all team members and clients!
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What does the leadership team need to get better at?
Everything. They have no sensibilities
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EVERYTHING. More education on how to run a store how to care about emoloyees and their personal life
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Communicated and management skills and rudeness
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LAID OFF DURING A PANDEMIC!!
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Fairness and stop retaliating employees
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What is the best part about your compensation package?
Getting school allowance for three childs wow and getting two days off after completion of three years
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insurance policy is pretty decent
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The discounts on Sephora brand products are fantastic!
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Free products to try out.
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Gratis!! Tons of free makeup.
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Why do you feel undervalued and what would make you feel better about your compensation?
Making things rights. Not having any favorisime
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Giving seasonal employees 6 weeks to become permanate. Everyone getting a raise not excluding anyone esp on a nation wide raise
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I have a phobia of dogs and was forced to help clients with dogs and forced the credit cards on clients.
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The company leadership does not push growth on the retail front or offer consistent growth opportunities / compensation for amount of work from each individual with distract management interaction
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I was part time so none of those luxuries apply to me. I asked for benefits but there was no budget for that. I felt fairly compensating until I had Covid and wasn't believed without having saved the contaminated test - with no sick days I didn't see why I should keep the germs in the house.
Review from Sales Dept
What are some of the best things about your team?
We had no meetings but my coworkers were wonderful - and that's why it breaks my heart I'm not allowed to tell them I'm not a thief. How can I face them, or parents in my village, or parents of my children's friends whe that is not ruled out but seems encouraged.
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They knows team work and helping each other in everythings
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My team was my family
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I like my team because they are amazing and very nice
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Some people are very nice and empatique
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What do your coworkers need to improve and how could you work together better?
Never had a store meeting
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Being more real and nice! They are not helpful at all
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Training and education, buy in and sense of trust.
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They are lazy, and feel over worked
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What is most positive about the culture and environment at your company?
When they initially shared out client reviews with us it was it was so helpful and gratifying, but then they stopped and wouldn't share our surveys wit us anymore. They were so motivating and informative.
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We are working with multicultural nations which is so good
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The customers being open nice and friendly
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Teaching clients about makeup and learning more about makeup to sell
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The most positive is the products we sell and how they effect our clients and make them feel. Helping others is the most positive uniting feeling
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What needs to change to make the company culture better?
Everything. They have to be fare with everybody
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MANAGEMENT IS A JOKE FIRE THEM!!!
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We need a better store manager
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Listen to the employee’s
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What did you like most about the interview process?
The facts that they really want to know you
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Everyone I met with in person and over zoom were very pleasant. I think they have since left the company which is a shame.
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Group interviews from where we can know attitude of people immediately
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They were desperate not indiviudualized
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It was more of client retails questions
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What would you improve about your company's interview process?
Being transparent and emphasise the company’s core
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What makes you most happy at work?
Well it seemed like thing were coming back and people felt helped and cared about. I was only concerned about some of the more unpleasant and not at all happy seeming new managerial hires. They must have felt too much pressure.
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We work in positive environment with peace mind
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My team was so amazing
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Helping people find the makeup they need
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being able to make clients feel good about themselves
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What's going wrong and how can it be improved?
Talkshit, bullying, managers are rude and they dont try to understand you
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BETTER MANAGERS CARING MANAGERS care about your freakin emoloyees man
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Please I can only stress, please check in with store leaderships background and education. Please train them and seek to promote within stores especially those who have dreams to move into corporate or education. Those are crucial. Have DM meet with cast who have been there 1+ years every year
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The store manager retaliates against us if we complain about anything. Gratis is taken from our bins and isnt fairly distributed. We as employees are micromanaged the entire shift. I dont feel like i am at work more like i am a child being watched by my baby sitter. The schedule is unfair.
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We need management to take the initiative to help their employees to move up in their places within the company.
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