Barnes & Noble Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Great job, fair pay, great flexibility for a college student looking for part time work.
Review from Sales Dept
What do you like best about the leadership team?
Open and honest. He is willing to call you out on mistakes, but never puts you down.
Review from Sales Dept
They take the time to listen to my concerns and they go to bat for us.
Review from Sales Dept
they love the fact that they work in a book store and they're very knowledgeable especially on their specialty sections
Review from Sales Dept
everyone works together and keeps a good teamwork
Review from Sales Dept
They're real people with reasonable expectations. They don;t get mad or frustrated when you ask questions or don't understand something. They'd rather you ask questions and get it right the first time.
Review from Sales Dept
What does the leadership team need to get better at?
The store manager is an incompetent child that wouldn’t know how to merchandise if his life depended on it. They fired anyone with any sort of experience and have never been able to bounce back from
Review from Sales Dept
They take advantage of part time workers. They often schedule them 30-40 hours every weeks, so you're basically working full time without the benefits that the full time workers receive.
Review from Sales Dept
I just think that a lot of the executives on the leadership don't have any idea about what is going on at individual stores.
Review from Sales Dept
Placing value on the efforts of lower level team members. Employees who feel respect and appreciation exhibit a stronger will and desire to succeed and provide a productive and positive service for their employer.
Review from Sales Dept
Not scheduling part time employees for full time hours.
Review from Sales Dept
What is the best part about your compensation package?
The employee discount is killer.
Review from Sales Dept
employee discount of books and technology.
Review from Sales Dept
I know that I will always be taken care of
Review from Sales Dept
They take advantage of part time workers. They often schedule them 30-40 hours every weeks, so you're basically working full time without the benefits that the full time workers receive.
Review from Sales Dept
Actually having health insurance again!
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We should be making at least 12 an hour, or for those of us that know the entire location (bookfloor, receiving, cafe, checkout, customer service) we should be paid accordingly.
Review from Sales Dept
I took a serious pay cut to work here, and was told that after the holiday season, pay would be determined by experience, but I’m still making as much as first time employees, while I have
Review from Sales Dept
The raise between levels of work is a joke in comparison to how much more work has to be done. From bookseller to lead it’s only $.75 raise and they want you to do. 3000x more work. Managers are about t
Review from Sales Dept
More hours, benefits for part time, slightly higher than minimum wage
Review from Sales Dept
I feel like I have to neglect my personal daily tasks to take on management daily tasks that are not my direct responsibility. I like having extra responsibility and accountability, but I wish priorities were better established and I could be paid better for taking on management tasks on my own
Review from Sales Dept
What are some of the best things about your team?
They are valuable in that they come to work looking forward to seeing their customers. We have a great community and we love our crowd.
Review from Sales Dept
We opened a store together, which was a great bonding experience, and we all get along really well!
Review from Sales Dept
positive attitude and we care about each other as humans
Review from Sales Dept
everyone is friendly and caring
Review from Sales Dept
They are all fun, kind individuals.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Because no one is really held accountable because everyone is--in itself a horribly ineffective and embittering tactic-- there is no real move towards significant improvements. This uncertainty often leads to an unnecessarily stressful environment
Review from Sales Dept
They also feel unappreciated and underpaid so it really comes down to management and the overall planning of the company. Upper management not taking the work of lower level employees seriously.
Review from Sales Dept
pull their own weight and not hide out
Review from Sales Dept
We all need to learn our jobs. When one person has no clear idea of expectations, it weakens the entire team.
Review from Sales Dept
Better training for staff. Better communication bet mngt and staff.
Review from Sales Dept
What is most positive about the culture and environment at your company?
We foster a learning environment and are constantly on the lookout for our customers, whether it’s recommending a book or talking to a new parent. Their translates into our personal lives in management where we know and can trust the managers to be there
Review from Sales Dept
The entire team, including management really love what we do which makes coming to work really exciting, and every day I learn something new, either from a coworker or a customer!
Review from Sales Dept
They encourage my individuality and they value diversity
Review from Sales Dept
everyone has a positive energy
Review from Sales Dept
The company really cares about its workers.
Review from Sales Dept
What needs to change to make the company culture better?
Take better care of employees. Regular and legitimate raises, options for healthcare after long term employment.
Review from Sales Dept
Get more organized on busy days
Review from Sales Dept
Get more organized on busy days
Review from Sales Dept
The expectations are high, pay is low
Review from Sales Dept
too much focus on money and not people
Review from Sales Dept
What did you like most about the interview process?
It was relaxed and more of a conversation. It also set up the relationship for myself and my current assistant manager.
Review from Sales Dept
I liked that they asked questions about experience, and had me try to “sell” my favorite book, and defend it to make sure I really
Review from Sales Dept
My manager was kind and made me feel at ease.
Review from Sales Dept
i could do most of my paperwork online
Review from Sales Dept
The interviewer was very laid back and relaxed. Asked questions and seemed to care about my responses rather than what they wanted to hear.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Barnes & Noble yet.
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What makes you most happy at work?
Being able to recommend books to people that I think they’ll love, or that might be perfect for them at a certain poi
Review from Sales Dept
Being around my coworkers and all the books!!
Review from Sales Dept
being helpful and making customers happy
Review from Sales Dept
the customers and selling books
Review from Sales Dept
the gekkyness about books, and i work in the cafe so same with the coffee
Review from Sales Dept
What's going wrong and how can it be improved?
The store managers are in charge of setting up the store, but it should be left to the merchandising managers that actually know the product and what customers want.
Review from Sales Dept
The disproportionate stress level the managers and company have indoctrinated in the employees in toxic and unproductive, often leads to hostility, bitterness, and frustration.
Review from Sales Dept
The management needs to be more compassionate and considerate
Review from Sales Dept
It can have incredibly slow days and the clientele is a mixture of good and bad people. There's really nothing that can be done about it, just how it is. They give you as many tasks as they can but sometimes (in the summer especially) it's just a long day.
Review from Sales Dept
Management does not appreciate or respect their employees.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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