Barnes & Noble Competitors | Comparably
Barnes & Noble Claimed Company
Barnes & Noble, a multi-channel distribution platform providing access to trade books, textbooks, magazines, newspapers, and other content. read more
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297
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Barnes & Noble Competitors

Barnes & Noble competitors include Chegg, Amazon, McGraw Hill and Mazedon. Barnes & Noble ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Barnes & Noble compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
4th
Product Quality
2nd
NPS Rank
1st
Pricing Rank
3rd
Customer Service
2nd

See Barnes & Noble Culture vs Competitors:

Barnes & Noble Competitors
RankCompanyScore
1Chegg85
2Amazon73
3McGraw Hill72
4Barnes & Noble66

Barnes & Noble Competitors at a Glance

Product Quality Score Comparison

Barnes & Noble Ranks 2nd in Product Quality Score

430 Customers rate Barnes & Noble's Product Quality Score a 4.3/5, which ranks it 2nd against its competitors, below Mazedon.

  1. 1st
    Mazedon
    5 / 5
  2. 2nd
    Barnes & Noble
    4.3 / 5
  3. 3rd
    Amazon
    4.2 / 5
  4. 4th
    McGraw Hill
    3.7 / 5
  5. 5th
    Chegg
    3.4 / 5
Product Quality Score Comparison
RankCompany Score
1Mazedon100
2Barnes & Noble87
3Amazon85
4McGraw Hill75
5Chegg68
NPS Comparison

Barnes & Noble Ranks 1st in Net Promoter Score

548 Customers rate Barnes & Noble's Net Promoter Score a 51, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Barnes & Noble to a friend?”.

  1. 1st
    Barnes & Noble
    51
  2. 2nd
    Amazon
    49
  3. 3rd
    McGraw Hill
    22
  4. 4th
    Chegg
    6
NPS Comparison
RankCompany Score
1Barnes & Noble51
2Amazon49
3McGraw Hill22
4Chegg6
Pricing Score Comparison

Barnes & Noble Ranks 3rd in Pricing Score

378 Customers rate Barnes & Noble's Pricing Score a 3.9/5, which ranks it 3rd against its competitors, below Amazon.

  1. 1st
    Mazedon
    5 / 5
  2. 2nd
    Amazon
    4.1 / 5
  3. 3rd
    Barnes & Noble
    3.9 / 5
  4. 4th
    McGraw Hill
    3.6 / 5
  5. 5th
    Chegg
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1Mazedon100
2Amazon82
3Barnes & Noble78
4McGraw Hill73
5Chegg64
Customer Service Comparison

Barnes & Noble Ranks 2nd in Customer Service

353 Customers rate Barnes & Noble's Customer Service a 4.2/5, which ranks it 2nd against its competitors, below Mazedon.

  1. 1st
    Mazedon
    5 / 5
  2. 2nd
    Barnes & Noble
    4.2 / 5
  3. 3rd
    Amazon
    4.2 / 5
  4. 4th
    McGraw Hill
    3.8 / 5
  5. 5th
    Chegg
    3.1 / 5
Customer Service Comparison
RankCompany Score
1Mazedon100
2Barnes & Noble85
3Amazon84
4McGraw Hill77
5Chegg62
Overall Culture Score Comparison

Barnes & Noble Ranks 4th in Overall Culture Score

297 Employees rate Barnes & Noble's Overall Culture a 66/100, which ranks it 4th against its competitors, below McGraw Hill. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Chegg
    85 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    McGraw Hill
    72 / 100
  4. 4th
    Barnes & Noble
    66 / 100
Overall Culture Score Comparison
RankCompany Score
1Chegg85
2Amazon73
3McGraw Hill72
4Barnes & Noble66
eNPS Comparison

Barnes & Noble Ranks 4th in Employee Net Promoter Score

241 Employees rate Barnes & Noble's Employee Net Promoter Score a -9, which ranks it 4th against its competitors, below Amazon. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Barnes & Noble to a friend?”.

  1. 1st
    Chegg
    65
  2. 2nd
    McGraw Hill
    28
  3. 3rd
    Amazon
    12
  4. 4th
    Barnes & Noble
    -9
eNPS Comparison
RankCompany eNPS
1Chegg65
2McGraw Hill28
3Amazon12
4Barnes & Noble-9
Gender Score Comparison

Barnes & Noble Ranks 4th in Gender Score

103 Employees rate Barnes & Noble's Gender Score a 68/100, which ranks it 4th against its competitors, below McGraw Hill. The Gender Score tracks how positively women rate their experience at Barnes & Noble.

  1. 1st
    Chegg
    85 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    McGraw Hill
    70 / 100
  4. 4th
    Barnes & Noble
    68 / 100
Gender Score Comparison
RankCompany Score
1Chegg85
2Amazon74
3McGraw Hill70
4Barnes & Noble68
Diversity Score Comparison

Barnes & Noble Ranks 4th in Diversity Score

46 Employees rate Barnes & Noble's Diversity Score a 64/100, which ranks it 4th against its competitors, below McGraw Hill. The Diversity Score tracks how positively diverse employees rate their experience at Barnes & Noble.

  1. 1st
    Chegg
    85 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    McGraw Hill
    67 / 100
  4. 4th
    Barnes & Noble
    64 / 100
Diversity Score Comparison
RankCompany Score
1Chegg85
2Amazon73
3McGraw Hill67
4Barnes & Noble64
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