Barnes & Noble Claimed Company
Barnes & Noble, a multi-channel distribution platform providing access to trade books, textbooks, magazines,... read more
EMPLOYEE
PARTICIPANTS
172
TOTAL
RATINGS
2324
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Barnes & Noble Competitors

Barnes & Noble competitors include Chegg, Amazon, McGraw Hill and Mazedon. Barnes & Noble ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Barnes & Noble compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
4th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
2nd

See Barnes & Noble Culture vs Competitors:

Barnes & Noble Competitors at a Glance

Product Quality Score Comparison

Barnes & Noble Ranks 2nd in Product Quality Score

165 Customers rate Barnes & Noble's Product Quality Score a 4.3/5, which ranks it 2nd against its competitors, below Mazedon.

  1. 1st
    Mazedon
    5 / 5
  2. 2nd
    Barnes & Noble
    4.3 / 5
  3. 3rd
    Amazon
    4.3 / 5
  4. 4th
    McGraw Hill
    3.4 / 5
  5. 5th
    Chegg
    3.4 / 5
NPS Comparison

Barnes & Noble Ranks 2nd in Net Promoter Score

205 Customers rate Barnes & Noble's Net Promoter Score a 52, which ranks it 2nd against its competitors, below Amazon. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Barnes & Noble to a friend?”.

  1. 1st
    Amazon
    53
  2. 2nd
    Barnes & Noble
    52
  3. 3rd
    McGraw Hill
    19
  4. 4th
    Chegg
    15
Pricing Score Comparison

Barnes & Noble Ranks 3rd in Pricing Score

142 Customers rate Barnes & Noble's Pricing Score a 4/5, which ranks it 3rd against its competitors, below Amazon.

  1. 1st
    Mazedon
    5 / 5
  2. 2nd
    Amazon
    4.1 / 5
  3. 3rd
    Barnes & Noble
    4 / 5
  4. 4th
    McGraw Hill
    3.4 / 5
  5. 5th
    Chegg
    3.3 / 5
Customer Service Comparison

Barnes & Noble Ranks 2nd in Customer Service

126 Customers rate Barnes & Noble's Customer Service a 4.3/5, which ranks it 2nd against its competitors, below Mazedon.

  1. 1st
    Mazedon
    5 / 5
  2. 2nd
    Barnes & Noble
    4.3 / 5
  3. 3rd
    Amazon
    4.2 / 5
  4. 4th
    McGraw Hill
    3.6 / 5
  5. 5th
    Chegg
    3.1 / 5
Overall Culture Score Comparison

Barnes & Noble Ranks 4th in Overall Culture Score

172 Employees rate Barnes & Noble's Overall Culture a 67/100, which ranks it 4th against its competitors, below McGraw Hill. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Chegg
    85 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    McGraw Hill
    73 / 100
  4. 4th
    Barnes & Noble
    67 / 100
eNPS Comparison

Barnes & Noble Ranks 4th in Employee Net Promoter Score

132 Employees rate Barnes & Noble's Employee Net Promoter Score a 8, which ranks it 4th against its competitors, below Amazon. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Barnes & Noble to a friend?”.

  1. 1st
    Chegg
    66
  2. 2nd
    McGraw Hill
    31
  3. 3rd
    Amazon
    15
  4. 4th
    Barnes & Noble
    8
Gender Score Comparison

Barnes & Noble Ranks 4th in Gender Score

100 Employees rate Barnes & Noble's Gender Score a 68/100, which ranks it 4th against its competitors, below McGraw Hill. The Gender Score tracks how positively women rate their experience at Barnes & Noble.

  1. 1st
    Chegg
    85 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    McGraw Hill
    71 / 100
  4. 4th
    Barnes & Noble
    68 / 100
Diversity Score Comparison

Barnes & Noble Ranks 4th in Diversity Score

44 Employees rate Barnes & Noble's Diversity Score a 65/100, which ranks it 4th against its competitors, below McGraw Hill. The Diversity Score tracks how positively diverse employees rate their experience at Barnes & Noble.

  1. 1st
    Chegg
    85 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    McGraw Hill
    67 / 100
  4. 4th
    Barnes & Noble
    65 / 100
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