DSW Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
they are open for new ideas
Review from Sales Dept
the way we know how to make the best out of everything even when we have bad days
Review from Sales Dept
They take an interest in our staff and ask for input when needed. They really care about the staff and the customers experience.
Review from Sales Dept
They are kind and accepting
Review from Sales Dept
They come up with new ways to teach us how to make sales better.
Review from Sales Dept
What does the leadership team need to get better at?
Treating their employees with respect. New employees are not recognized, treated much more harshly, seen in a negative way simply because they don't get the hang of things immediately. They pride themselves on being a positive work place but it is so toxic its disgusting.
Review from Sales Dept
Structure, you can not give one instruction and leave everyone to do whatever, lack of consideration and no teamwork needs to addressed everyone is respected equally, hostile passive aggression and being being misinformed. I was not trained by management so much more
Review from Sales Dept
Communicating and leading the team well. Also respcring their associates.
Review from Sales Dept
Equal (but diffrent) work , (authentic) understanding, kind, patient, realistic, one who dosent take advantage and dump work on worker and more so the closing shift
Review from Sales Dept
Be authentic, streamline with the field, have integrity
Review from Sales Dept
What is the best part about your compensation package?
While never given hours I did feel the hourly rate I was offered and the discount were very good. I was only looking for part time so I did not need other benefits
Review from Sales Dept
i would say discounts are the best part
Review from Sales Dept
As a part-timer, I don't get benefits other than the discount, but it is nice that we can participate in the 401k programs.
Review from Sales Dept
Nothing is the best about it.
Review from Sales Dept
I work part time so I have none
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Literally you are expected to do everything if working the register. You have to ring people up, process returns, do recovery, do markdowns, clean, and accept that disrespect from coworkers and customers as if you don't have feelings and just to accept it without complaining.
Review from Sales Dept
I feel I am undervalued. I do not even know everyone’s name and trying engage is difficult. I am ether dis acknowledged or ignored. Iv addressed issues but given excuses and I don’t need compensation I wanted work.. make ends meet but I am not employed for social reasons. I’m there to
Review from Sales Dept
I feel undervalued because I am taken advantage of each day, as I am certain that others in my exact position were paid two dollars more than I am. I was also made a full time manager with no consent, in fact I was just told that I was full time during a shift and was given zero information.
Review from Sales Dept
I feel worthless working where i work due to the assistant manager. She is very moody and rude to her associates. She doesnt have the motivation to motivate her associates but she brings them down which is why the store isnt hitting their goals.
Review from Sales Dept
Anything more than 7+ hours on your feet deserves an hour break Sometimes we're out to work 3-10pm (close) however at times we dont leave until hours after 10pm when we've only taken a 30minute break in the middle of the shift Also in order to clock in and out you have to go to a diffrent floor
Review from Sales Dept
What are some of the best things about your team?
I love the communication me and my associates have and how we all see the same problem which is the assistant manager.
Review from Sales Dept
That we (co workers aka peasant) through same torture together
Review from Sales Dept
Always on our toes keep moving. Have fun stay on task
Review from Sales Dept
My team works hard to meet the customers needs without support from the top
Review from Sales Dept
They are kind and accepting.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Talk to the employees more so no one feels left out.
Review from Sales Dept
The coworkers I did interact with all seemed very nice
Review from Sales Dept
I realize that no costumer is attended to. No one interacts with them. They need help and the most fulfilling process interpersonal skills. You when as you loose but don’t take it to heart, it is no reflection of them. Teamwork is essential not just with your favorite ether. So much mo
Review from Sales Dept
My coworkers need to improve on delegating our associate tasks to the associates and not doing it ourselves as management. As of right now, 75% percent of the associates I work with don't know or have never done a truck based shift. Training and learning is not consistent.
Review from Sales Dept
Open mindedness, compassion and honesty toward themselves and their teams.
Review from Sales Dept
What is most positive about the culture and environment at your company?
One manager is very kind and some coworkers actually try to be friendly and kind. Others on the other hand just throw glances and seem very close minded.
Review from Sales Dept
You the training it sounds positive but hold to example if not held and influence through management therefore this company hold to merit it’s promis
Review from Sales Dept
The best part are the vending machines
Review from Sales Dept
The people I work with
Review from Sales Dept
My peers and coworkers make it fun
Review from Sales Dept
What needs to change to make the company culture better?
My store manager focuses on checking off diversity marks but has underlying focuses of making herself look good to corporate and not necessarily caring about associates cultures.
Review from Sales Dept
Change the assistant manager for sure. Her attitude doesn't bring me joy to come to work. I feel like my work there is useless and unappreciated. Yet i have to deal with all the comments that she makes.
Review from Sales Dept
Everything, again I was verbally and physically abused by my superior and his superiors failed to take proper action among numerous other egregious things that occurred.
Review from Sales Dept
Everything needs to change. I have severe stress and anxiety disorder because of my experience working with DSW.
Review from Sales Dept
Corporate actually caring about store clerks.
Review from Sales Dept
What did you like most about the interview process?
The interviewer was kind and seemed very interested in what I had to say, everything was seemingly welcoming.
Review from Sales Dept
I had a great rapport with the gentleman that interviewed me. I was pretty much offered the position right away.
Review from Sales Dept
My manager was way to socialize with. She was aware of my intentions was to work hard because I have the tenacity to do so.
Review from Sales Dept
I had a different store manager at the time I was hired but I prefer my old boss over my current one.
Review from Sales Dept
That i met with the manager of the store which was really sweet!
Review from Sales Dept
What would you improve about your company's interview process?
Get to know them instead of what they've done ask what they CAN do
Review from Sales Dept
A more streamlined and organized process
Review from Sales Dept
What makes you most happy at work?
when i can brighten someones day up and getting VIP sign ups
Review from Sales Dept
Break, clocking out, and my pay check.
Review from Sales Dept
The people around me. Its fun.
Review from Sales Dept
Seeing the new shoes come in amd serving my community
Review from Sales Dept
Seeing my coworkers and managers and working.
Review from Sales Dept
What's going wrong and how can it be improved?
Management needs to check in on employees. Management is also fine with talking bad about employees right in front of them. There is seemingly no patience for new employees since you're expected to do everything and know everything about how to do every task despite not being trained.
Review from Sales Dept
Social with costumer and find enjoyment and fulfillment. Learn tougher skin and roll of the bad because interactions come and go everyday. Management need to be responsible and address issues then excuse bad and inconsiderate behavior. Keep public language professional
Review from Sales Dept
We need a new store manager who cares about the people who work with her and not making it a manipulation tactic to tell every associate to "turn it off" when they come to work. So being very misleading and very contradicting.
Review from Sales Dept
We need to get a stronger team with good intentions and stop making excuses to not hot our goals. Which is what the mager is doing always using excuse on why the store is how it is.
Review from Sales Dept
Even these questions are just a repeat over and over again asking the same thing but phrased differently. DSW is toxic and they failed me in everyway.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
Work hour distribution
Review from Sales Dept