Huddle House Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Downhill since new management inconsistent inconsiderate and spiteful
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What do you like best about the leadership team?
They are nice, compressionate, hard workers right along with the rest of us!!
Review from Sales Dept
They have a step by step progress to get it done
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Everybody treated same & feel appreciated
Review from Sales Dept
Store Manager @ 60 days in: Given short period of time & absolute unorganized, unstaffed, chaos that came pos.; COMPLETE TURN AROUND/STAFF. Does EXACTLY AS PROMISED. Willingness to work wth individual employee. Comments good & bad.
Review from Sales Dept
What does the leadership team need to get better at?
Responding to employees requests regarding paystubs responding to employees concerns about checks being wrong
Review from Sales Dept
Communications, working together, staying on task
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This restaurant is a joke. Poor ownership poor management unprofessional employees just all around bad bad bad.
Review from Sales Dept
ensured a raise never received by new GM due to all other employees leaving. Have had to work while sick & with child both a's waitress and cook. child has outbreak from vaccine GM refusing to give direct info to hr & allows non rehirable employee work no regards risking our jobs 2 cover her own!!
Review from Sales Dept
Scheduling an sticking to their word
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What is the best part about your compensation package?
medical benefits and life insurance
Review from Sales Dept
Not applicable. We don't have a compensation package that I am aware of
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They are always threatening you as an employee. They leave you stuck there for 2 to 3 shifts and if u dont do what they ask they take you off the schedule or suspend you. They dont appreciate anything you do for them.. They tell you lies just to get what they want from you.
Review from Sales Dept
If employer would fairly make up difference in tips to equal minimum wage.
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I would like better wage more tips an some benefits
Review from Sales Dept
I was fired to cover a managers mistake but was never given a chance to explain it
Review from Sales Dept
Underpaid, Overworked, Undervalued & constantly reminded of it. Cheated out of overtime pay wk aftr wk.
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What are some of the best things about your team?
We never have meetings I've been there for 7 years and have been to 3 meetings.. very short staff 2 cooks 2 waitress
Review from Sales Dept
Easy to work with and very capable
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We love to work together and help make the customers happy!
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Never a dull moment and everyone is full of personality
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My coworkers are what make my job enjoyable. Probably the best group of people Ive ever worked with.
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What do your coworkers need to improve and how could you work together better?
Team work, training, customer service, know health codes and use them.
Review from Sales Dept
By talking and working things out
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Personal hygiene more professional communication leave personal business @ home
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Without solid management can't expect solid workers! !
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listen up an follow instructions
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What is most positive about the culture and environment at your company?
The customers & the regulars. Most are exceptionally polite sweet generous & completely understanding.
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The customers and some coworkers
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Food company with customer service no drama
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Everybody is treated respectively & appreciated
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Coworkers, decent customers every now & then. Regular/local customers make my shift positive.
Review from Sales Dept
What needs to change to make the company culture better?
The co workers attitude is the customer can wait. When the dont have a table they sit down and go on there phone. Instead of cleaning, checking on customers or stocking.. they are lazy and dont understand the title of being a server
Review from Sales Dept
More staff... better communication between manager and staff. Better regional who doesnt lie
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Management that held their word and did their part vs putting blame on the ones of us that pull all the weight on and off clock
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Simple instructions an discipline rules
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Cleanliness and caring.
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What did you like most about the interview process?
They seemed to love working there very nice people
Review from Sales Dept
They were all smiles and ready to welcome a new employee
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Interviewed Friday a.m.. Started Saturday at lunch.
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The interview process was short & easy
Review from Sales Dept
I need to be put back on the floor. Do my job. And make my bosses happy.
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What would you improve about your company's interview process?
Drug tests and background checks.
Review from Sales Dept
They don't interview they just toss people in and hope for best as GM says fake it til you make it
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What makes you most happy at work?
Serving the customers. Having that feeling of doing a great job. I love being a waitress and I'm very good at it.
Review from Sales Dept
Making money everyday & talking with customers.
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Just being able to make people happy and talk to them
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Making money and knowing I have independence
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The strive I have to have to get the job done better than I did the day before
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What's going wrong and how can it be improved?
Short staff...food never goes out on time...its always cold due to no heat lamps and usually one waitress on busy day who cant possibly get to tables and food due to having to wash dishes and silverware. Always runs out
Review from Sales Dept
The customers attracted are only there because they know they will receive a toxic environment from cooks and usually messed up meals therefore receive free food!
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too much drama an stress for such little pay
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Management does not need to talk to customers and employees about problems in the store. Also, the managers daughter should not be in a position of authority.
Review from Sales Dept
It could only get better if I left.
Review from Sales Dept
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