Huddle House Employee Reviews
Out of 323 Huddle House employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Huddle House improve their work culture. The Customer Support team, with 64% positive reviews, reports the best experience at Huddle House compared to all other departments at the company. The Sales team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
i love my other managers they are literally the coolest and the sweetest people on this planet, we get our work done while also having fun and making sure our customers are satisfied and enjoying themselves.
Everything is always awesome love it
They all seem nice and competent.
They laugh and make others smile
Review from Customer Support Dept
Nothing yet. I just spoke with them about the problem.
Review from Customer Support Dept
What does the leadership team need to get better at?
Handling their employess and not cursing or belittling
Resources, return calls and actions on management
New manager the one they have now is not a leader
This store needs a new manger.
The gm at our store in Hamilton Alabama cheats people out of hrs on there check. Criticizes us employees publicly on huddle squad a chat on Facebook Messenger embarrasses us. And nobody even checks her out or the situation out.it rains inside the store when it rains also
What is the best part about your compensation package?
Everything I get to have good insurance
I do not know what to say I have never been told about any of them not even insurance
This is a good job
Anything everything all of it really
Health and dental insurance with pto and 401k
Why do you feel undervalued and what would make you feel better about your compensation?
If they gave more opportunities to grow in that company.
To be paid fairly and treated equally
Being new as the shift mgr. and treated like a dish washer with my level of knowledge and qualifications. Also due to my race being white.
Review from Customer Support Dept
No compensation and no benefits
Upper level management gets high dollar paychecks when the real stars of the franchise are general managers and employees who work in stores.
Review from Operations Dept
What are some of the best things about your team?
theyre so funny and they make work so so fun all while also doing their jobs
We all pull together and help each other out
Strong team, everyone has been there for a while. Good management who care ls about their folks
Friendly and competent people all across the board.
What team half don’t come in when scheduled we have to call them and the one that are there are overworked and a hot mess when I come
What do your coworkers need to improve and how could you work together better?
They need a whole new crew
Team work needs to be in place
This restaurant needs a fresh new start with employees. Alot of stealing and doing as they please is taking place.
Review from Customer Support Dept
Manipulative general manager interferance is several of these stores problems.
Training, reading tickets thoroughly. All around everything. I've managed 5 syar restaurants I've worked b.o.h at joints that turn 100000 dollars a night this is ridiculous
What is most positive about the culture and environment at your company?
we always make up. we understand that sometimes we can get a little frustrated and sometimes lash out on eachother but we always meet back in the middle to apologize and work to come to an agreement
The teamwork between first shift
Always caring about other ppl and showing respect
Our location, our team, experienced employees
We are all friends so we lack the typical restaurant drama.
What needs to change to make the company culture better?
At the employees were put first more than. How the manager feels that we should feel the certain way
Everything it is terrible and needs to be rebirthed completely
Management and not showing favorites and making everyone follow the policys
Everyone should have the same opportunities as everyone else
MANAGEMENT!!!! PERIOD employees are more important than management and we don't need to hear that from our "store manager"
What did you like most about the interview process?
my manager was super sweet
It was fast and quick
Grew up around huddle house, learned from the best. Not hard when you have a work ethic
Currently people are getting a job with only a phone call.
Not a whole lot of questions
What would you improve about your company's interview process?
More in depth more effort from management
Better communication between employees there
Easy not real informative at all
Skills experience and qualifications, pay adjusted accordingly to those things
for the manager to know what the person abilities are an where they would fix in best at
Review from Product Dept
What makes you most happy at work?
getting off the clock on tkme
My coworkers and the customers that come in
Customers with some good stories
My regular customers that feel like family and co workers
Returning customers because that means we did our job
What's going wrong and how can it be improved?
There's no manager and the staff runs this restaurant. Stealing and closing doors when they want to.
Review from Customer Support Dept
I get treated different than everyone else. On the verge of discrimination.
WE NEED NEW MANAGEMENT!!!!! PLEASE!!!!
Cooks do not care about quality of food. Staff overwhelmed therefore don't work as hard and are stressed. Managers lack focus and urgency.
Better management and better skilled employees hired.
Review from Operations Dept
What do you like best about your company?
the fast-paced environment and positive outcome
What would you most like to see improved at your company?
the management working together to build sales and positive staff