FedEx Sales Department Employee Reviews
Briefly describe your overall experience at your company
Great entry level experience and very positive work flow and environment
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What do you like best about the leadership team?
Old school and very easy going
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Great people, communicates well, dresses appropriately
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The sense of proactive listening and the ability to transform an idea to an act
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First FedEx and than People oriented and they suffer trough cost freeze
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Everyone sticking together even on bad
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What does the leadership team need to get better at?
They need management training on the basics of how to motivate people.
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Communication and ethics . The leadership staff is rarely held accountable for unhealthy work decisions.
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Care about the employees at the bottom. They give the higher ups nice bonuses but take the bonuses away from the employees at the bottom doing the work.
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Caring about their employees and not seeing them as just a number
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The leadership team needs to be better at making money
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What is the best part about your compensation package?
Transparency and easy to understand
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The amount of vacation time earned.
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I get paid exactly what I sant
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It is really good compared to other companies
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great health care benefits, pension and vacation time
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Why do you feel undervalued and what would make you feel better about your compensation?
Quit restructuring the bonus plan to benefit FedEx rather than salespeople who are out there doing the work!
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Your sales rep salary that shows is 100k over reality. I live paycheck to paycheck and I am in debt with severe medical bills due to health issues
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I don't get paid enough per hour. $19/hour minimum would be more ideal
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Pay employees what they are worth. They keep us hourly so they don't have to pay much.
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higher compensation overall and simplify the process of acct alignments. remove GSO deadlines and move accts timely daily, it should be immediate not a quarterly process. UPS moves accounts where they belong with a quick phone call. ours is done to save jobs and it is wasteful.
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What are some of the best things about your team?
Info and fact sharing when needed
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They are open and friendly.
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Enthusiasm and that everyone is different diverse
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good communication and understanding people
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Sense of hard work and achievement when customer is satisfied
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What do your coworkers need to improve and how could you work together better?
Morale is so bad everyone is afraid to put their neck out.
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communicate, listen, share, respect optimistic
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The team is toxic because so many are upset.
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What is most positive about the culture and environment at your company?
We had a good manager, but he transferred (FedEx demoted him because he had to relocate to be close to family, even after a stellar record of achievement and 15+ years. They treated him like dirt.
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Everyone is nice and easy to talk to
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employee benefits and food parties
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It's like a family and at the same time achievement driven
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Having relationships with the customers . Knowing the regulars and introducing ourselves to the first timers .
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What needs to change to make the company culture better?
Stop trying to make sales a science. Sales come because of timing, patience and respect
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They manage by numbers too much
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Hire more employees. We don’t have enough.
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What did you like most about the interview process?
Patience and easy going and good feedback
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3 managers in the room. Asked behavioral questions
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No personal questions, no bias
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no racial profiling and very straight forward
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Great as long as your true
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What would you improve about your company's interview process?
I was offered two positions. I accepted one . Then because the other job wanted me there he canceled my offer at the place i really wanted to be at. It seemed unfair
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Bring the hiring back in-house and stop using vendors to recruit.
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There are several steps you have to take just to get an interview, then when you do get the interview, they have you do a cast study when you arrive and put together a presentation to present during your panel interview.
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What makes you most happy at work?
The work with my clients make me happy.
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Being left alone aka freedom
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friends at work outside of work
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Sharing success and working together to overcome difficulties
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The customers that come in are my favorite part. Interesting people with cool ideas .
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What's going wrong and how can it be improved?
The higher ups have egos and can be mean. They are not happy because they are saying the company is not doing well so that trickles down to the employees and we get yelled out.
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Operational failure make sales difficult
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Hire more employees. Worry about the well-being of your employees. I have worked 19 years for the company. Treat me like dirt. Should I leave?
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Employees aren't getting paid enough to do physical labor at speeds that most can't keep up with and management doesn't care
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What do you like best about your company?
My team and coworkers and immediate manager
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What would you most like to see improved at your company?
Better pay. BTW sales reps do not make over 100k and thats in NYC most live paycheck to paycheck
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