Best Buy Sales Department Employee Reviews
Briefly describe your overall experience at your company
Best job i ever had in every single aspect except salary but annual raises are great
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What do you like best about the leadership team?
Always friendly and care about us and our experiance
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Says they care but fail to truly show it
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They are kind and jolly, they are very flexible with the schedule if you can’t come to work on certain day
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Straight forward and honest leadership.
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Great place to work at. Full of warm and helpful people!
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What does the leadership team need to get better at?
Recognizing individual difference and different methods of selling
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They need to care anout employess and help out not just be locked in there hub 24/7 also never around to give keys for items
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paying employees a competitive wage and recognizing excellence
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Leadership are a bunch pompous people, you rarely see them and they manage from their cell phones.
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Instead of furloughing employees, actually take a pay cut for top executives. Your front line workers put themselves at risk to sell your product for minimum wage, and this is how we get treated, mean while the executives get to enjoy a comfy life. Disgusting
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What is the best part about your compensation package?
The Inssurance Best buy gives us and skills se learn
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The employee discount, most definitely. And the matching they do on my 401K.
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Monthly bonuses are the best part of my compensation package.
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The discount, and bonus opportunity.
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I like the fact that they give me benefits 30% off
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Why do you feel undervalued and what would make you feel better about your compensation?
Took away commissions now just base salary
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The job is based on how well you sell but it is impossible to get a raise even if you are #1 in your store they expect you to do everything without any benfits
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I think I'm paid 10% less than what the market pays for the same role.
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higher pay per hour ($20/hr is not unreasonable in a HCOL area) better healthcare
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We work in a market where the cost of living is insane and we get barely any motivation via pay to get yelled at by customers because they don't know technology no matter how much we try to help them.
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What are some of the best things about your team?
The dynamic, the knowledge and the fun
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Helping each other make the sale
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Engaged and willing to help
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Because your coworker know the struggle we always help each other out when department are flooded
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The team is honest and great.
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What do your coworkers need to improve and how could you work together better?
No one cares about the customers because of poor leadership, we get paid garbage so you get garbage service.
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Some coworkers can be very cynical towards their job and somtimes fellow coworkers. Not the most positive environment but for the most part coworkers tend to stick together.
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Working together as a unit. Too much that's not my department. Managers set a terrible example with favoritism.
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Meetings are redundant. Employees sit on their phones most of the time. Other departments don't pull their weight, making the rest of us stay later to help pick up their slack
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Meetings kind of seem redundant and not very focused. Too broad overall. The team should be focused on working together, as teams get bonuses, but on the floor nobody seems to think in that manner.
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What is most positive about the culture and environment at your company?
I'd say its the diversity of the team everydodys skills are well exploited
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It is fun interacting with the customers
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The employee and employers are kind and cheerful, the employers could do more to boost the morale or their employees
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The coworker make you want to go to work since everyone is under the same pressure
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Everybody is super helpful here.
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What needs to change to make the company culture better?
Theres no accountability in my store at all. Front end and asset protection will answer phone calls and face time while on stand
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I like that we don’t work on commission. But, I think an individual bonus would be a great incentive without having the cutthroat culture of the commission environment
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Most employees below leadership seem to see Best Buy as a temporary job and therefore are typically pretty cynical towards problems in the company or with customers.
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It starts at the top, we are unappreciated and underpaid.
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Stop hiring manager's friends, make everyone do an equal amount of work, get rid of those who don't pull their weight.
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What did you like most about the interview process?
Not the same now, but years ago it was good
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The manager was challenging enough
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Applied on line and went in and had a person interview
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The group interview can be hard as you want to make your self look good and important out of all the other canidates
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The interview was easy and straight forward.
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What would you improve about your company's interview process?
better background checks with job history
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Pre written questions are no way to learn about people
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Don’t coach people before the interview because you want them to have the job. Give everyone a fair chance!
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Group interview, more background check
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What makes you most happy at work?
Its all about the skills i learn
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The ability to learn something new each day.
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being respected by management and staff
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Being able to help my customers everyday through their new devices
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Interacting with co-workers and customers, also getting sales motivates and makes me happy
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What's going wrong and how can it be improved?
There isn’t a lot of products available, the workers are not polyvalent, meaning that besides the part of the store they specialize in, they can’t help costumers in other things so costumers are left waiting for a while until a specialist is ready to help them while other employees do nothi
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I think this company should care about there workers how they can improve management actually manging and not being in there office on the phone
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Pay your employees what they are worth or just admit you run a minimum wage model where employees are compensated fairly.
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understanding and relating on dealing with the public
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Stop paying a marketing team to suggest you are ethical
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What do you like best about your company?
Sharing knowledge of products
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What would you most like to see improved at your company?
Organization and better coworkers/managers
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