Best Buy Competitors | Comparably
Best Buy Claimed Company
Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more. read more
EMPLOYEE
PARTICIPANTS
1257
TOTAL
RATINGS
13162
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Best Buy Competitors

Best Buy competitors include Costco, Alibaba Group Holding Limited, Amazon, Target and Walmart. Best Buy ranks 3rd in Gender Score on Comparably vs its competitors. See below how Best Buy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
4th
Product Quality
6th
NPS Rank
6th
Pricing Rank
6th
Customer Service
6th

Best Buy Competitors at a Glance

Product Quality Score Comparison

Best Buy Ranks 6th in Product Quality Score

1051 Customers rate Best Buy's Product Quality Score a 3.1/5, which ranks it 6th against its competitors, below Walmart.

  1. 1st
    Costco
    4.3 / 5
  2. 2nd
    Amazon
    4.2 / 5
  3. 3rd
    Target
    4.1 / 5
  4. 4th
    Alibaba Group Holding Limited
    3.8 / 5
  5. 5th
    Walmart
    3.5 / 5
  6. 6th
    Best Buy
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Costco86
2Amazon85
3Target82
4Alibaba Group Holding Limited77
5Walmart70
6Best Buy62
NPS Comparison

Best Buy Ranks 6th in Net Promoter Score

1269 Customers rate Best Buy's Net Promoter Score a -3, which ranks it 6th against its competitors, below Walmart. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Best Buy to a friend?”.

  1. 1st
    Costco
    50
  2. 2nd
    Amazon
    49
  3. 3rd
    Target
    36
  4. 4th
    Alibaba Group Holding Limited
    18
  5. 5th
    Walmart
    7
  6. 6th
    Best Buy
    -3
NPS Comparison
RankCompany Score
1Costco50
2Amazon49
3Target36
4Alibaba Group Holding Limited18
5Walmart7
6Best Buy-3
Pricing Score Comparison

Best Buy Ranks 6th in Pricing Score

943 Customers rate Best Buy's Pricing Score a 3/5, which ranks it 6th against its competitors, below Walmart.

  1. 1st
    Costco
    4.1 / 5
  2. 2nd
    Amazon
    4.1 / 5
  3. 3rd
    Target
    3.9 / 5
  4. 4th
    Alibaba Group Holding Limited
    3.7 / 5
  5. 5th
    Walmart
    3.5 / 5
  6. 6th
    Best Buy
    3 / 5
Pricing Score Comparison
RankCompany Score
1Costco83
2Amazon82
3Target78
4Alibaba Group Holding Limited74
5Walmart70
6Best Buy61
Customer Service Comparison

Best Buy Ranks 6th in Customer Service

903 Customers rate Best Buy's Customer Service a 2.9/5, which ranks it 6th against its competitors, below Walmart.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Costco
    4.2 / 5
  3. 3rd
    Target
    4 / 5
  4. 4th
    Alibaba Group Holding Limited
    3.7 / 5
  5. 5th
    Walmart
    3.3 / 5
  6. 6th
    Best Buy
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Costco84
3Target80
4Alibaba Group Holding Limited75
5Walmart67
6Best Buy59
Overall Culture Score Comparison

Best Buy Ranks 4th in Overall Culture Score

1257 Employees rate Best Buy's Overall Culture a 69/100, which ranks it 4th against its competitors, below Amazon. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Costco
    78 / 100
  2. 2nd
    Alibaba Group Holding Limited
    75 / 100
  3. 3rd
    Amazon
    73 / 100
  4. 4th
    Best Buy
    69 / 100
  5. 5th
    Target
    67 / 100
  6. 6th
    Walmart
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Costco78
2Alibaba Group Holding Limited75
3Amazon73
4Best Buy69
5Target67
6Walmart62
eNPS Comparison

Best Buy Ranks 4th in Employee Net Promoter Score

1010 Employees rate Best Buy's Employee Net Promoter Score a 2, which ranks it 4th against its competitors, below Amazon. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Best Buy to a friend?”.

  1. 1st
    Alibaba Group Holding Limited
    38
  2. 2nd
    Costco
    26
  3. 3rd
    Amazon
    12
  4. 4th
    Best Buy
    2
  5. 5th
    Target
    -9
  6. 6th
    Walmart
    -23
eNPS Comparison
RankCompany eNPS
1Alibaba Group Holding Limited38
2Costco26
3Amazon12
4Best Buy2
5Target-9
6Walmart-23
Gender Score Comparison

Best Buy Ranks 3rd in Gender Score

148 Employees rate Best Buy's Gender Score a 72/100, which ranks it 3rd against its competitors, below Amazon. The Gender Score tracks how positively women rate their experience at Best Buy.

  1. 1st
    Costco
    84 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    Best Buy
    72 / 100
  4. 4th
    Target
    70 / 100
  5. 5th
    Walmart
    65 / 100
Gender Score Comparison
RankCompany Score
1Costco84
2Amazon74
3Best Buy72
4Target70
5Walmart65
Diversity Score Comparison

Best Buy Ranks 4th in Diversity Score

186 Employees rate Best Buy's Diversity Score a 69/100, which ranks it 4th against its competitors, below Alibaba Group Holding Limited. The Diversity Score tracks how positively diverse employees rate their experience at Best Buy.

  1. 1st
    Costco
    83 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Alibaba Group Holding Limited
    73 / 100
  4. 4th
    Best Buy
    69 / 100
  5. 5th
    Target
    68 / 100
  6. 6th
    Walmart
    66 / 100
Diversity Score Comparison
RankCompany Score
1Costco83
2Amazon73
3Alibaba Group Holding Limited73
4Best Buy69
5Target68
6Walmart66
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