Best Buy Claimed Company

EMPLOYEE PARTICIPANTS: 1257

TOTAL RATINGS: 13162

Costco

EMPLOYEE PARTICIPANTS: 2491

TOTAL RATINGS: 23760

Best Buy vs Costco

Compare Best Buy versus Costco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1257 employees and customers of Best Buy and 2491 employees and customers of Costco.

Best Buy

Best Buy's brand is ranked #101 in the list of Global Top 1000 Brands, as rated by customers of Best Buy. Their current market cap is $28.95B.

Costco

Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.

3.1/5

Product Quality

4.3/5

3/5

Pricing

4.1/5

2.9/5

Customer Service

4.2/5

-3

NPS Score

41%	Promoters
15%	Passive
44%	Detractors

NPS Score

68%	Promoters
14%	Passive
18%	Detractors

Net Promoter Score
Winner by 53

See how Best Buy compares to its competitors

Target

Amazon

Walmart

Alibaba Group Holding Limited

Five Below

HHGregg

Lowe's Home Improvement

Mazedon

Micro Center

Scenic Solutions Group

Working at Best Buy vs Working at Costco

66 / 100

CEO Rating

W. Craig Jelinek

79 / 100

CEO Rating
Winner by 13%

Best Buy

Best Buy doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Costco

Employees at Costco rate their CEO, W. Craig Jelinek, 79/100. This score is 13% higher than the scores of Best Buy's CEO, Corie Barry. Employees in the Finance and Communications departments rate W. Craig Jelinek the highest.

CEO Score 66

CEO Score

CEO Score 79

Overall Culture 69

Overall Culture

Overall Culture 78

eNPS

Gender Score 72

Gender Score

Gender Score 84

Diversity Score 69

Diversity Score

Diversity Score 83

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 90

Professional Dev. 61

Professional Dev.

Professional Dev. 59

Overall Culture at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Overall Culture a 69/100, with Operations and Finance as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

Best Buy69
Costco78

Employee Net Promoter Score at Best Buy vs Costco

eNPS

Best Buy

389 Promoters 38%

261 Passives 26%

360 Detractors 36%

eNPS

Costco

1110 Promoters 55%

320 Passives 16%

572 Detractors 29%

Employee Net Promoter Score
Winner by %

Best Buy2
Costco

Gender Score at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Gender Score a 72/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Gender Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

Best Buy72
Costco

Diversity Score at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Diversity Score a 69/100, with Operations and Product as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Diversity Score a /100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 14%

Best Buy69
Costco

Perk and Benefits Score at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Perk and Benefits Score a 68/100, with Admin and Finance as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Perk and Benefits Score a /100, with Finance and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

Best Buy68
Costco

Professional Development Score at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Professional Development Score a 61/100, with Marketing and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

/ 100

Costco

Employees at Costco rate their Professional Development Score a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Best Buy61
Costco

Leadership Culture Ratings vs Costco

Best Buy rates % lower than Costco on Leadership Culture Ratings vs Costco Ratings based on looking at 8080 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do you feel comfortable giving your boss negative feedback?".

Best Buy68
Costco

Compensation Culture Ratings vs Costco

Best Buy rates % lower than Costco on Compensation Culture Ratings vs Costco Ratings based on looking at 5856 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Are you satisfied with your stock/equity compensation?".

Best Buy65
Costco

Team Culture Ratings vs Costco

Best Buy rates % lower than Costco on Team Culture Ratings vs Costco Ratings based on looking at 5343 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

Best Buy75
Costco

Environment Culture Ratings vs Costco

Best Buy rates % lower than Costco on Environment Culture Ratings vs Costco Ratings based on looking at 5227 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Does someone you work with closely, make you want to quit your job?".

Best Buy73
Costco

Sentiment Culture Ratings vs Costco

Best Buy rates % lower than Costco on Sentiment Culture Ratings vs Costco Ratings based on looking at 6792 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

Best Buy68
Costco78