Best Buy Claimed Company

EMPLOYEE PARTICIPANTS: 1271

TOTAL RATINGS: 13311

Costco

EMPLOYEE PARTICIPANTS: 2546

TOTAL RATINGS: 24193

Best Buy vs Costco

Compare Best Buy versus Costco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1271 employees and customers of Best Buy and 2546 employees and customers of Costco.

Best Buy

Best Buy's brand is ranked #101 in the list of Global Top 1000 Brands, as rated by customers of Best Buy. Their current market cap is $28.95B.

Costco

Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.

3/5

Product Quality

4.3/5

3/5

Pricing

4.1/5

2.9/5

Customer Service

4.2/5

-3

NPS Score

41%	Promoters
15%	Passive
44%	Detractors

NPS Score

68%	Promoters
14%	Passive
18%	Detractors

Net Promoter Score
Winner by 53

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Working at Best Buy vs Working at Costco

66 / 100

CEO Rating

W. Craig Jelinek

79 / 100

CEO Rating
Winner by 13%

Best Buy

Best Buy doesn't have enough ratings to calculate the Team Culture Ratings.

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Costco

Employees at Costco rate their CEO, W. Craig Jelinek, 79/100. This score is 13% higher than the scores of Best Buy's CEO, Corie Barry. Employees in the Finance and Communications departments rate W. Craig Jelinek the highest.

CEO Score 66

CEO Score

CEO Score 79

Overall Culture 69

Overall Culture

Overall Culture 77

eNPS

Gender Score 72

Gender Score

Gender Score 84

Diversity Score 69

Diversity Score

Diversity Score 83

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 90

Professional Dev. 61

Professional Dev.

Professional Dev. 58

Overall Culture at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Overall Culture a 69/100, with Operations and Finance as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

Best Buy69
Costco77

Employee Net Promoter Score at Best Buy vs Costco

eNPS

Best Buy

390 Promoters 38%

262 Passives 26%

369 Detractors 36%

eNPS

Costco

1136 Promoters 55%

326 Passives 16%

585 Detractors 29%

Employee Net Promoter Score
Winner by %

Best Buy2
Costco26

Gender Score at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Gender Score a 72/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Gender Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

Best Buy
Costco84

Diversity Score at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Diversity Score a 69/100, with Operations and Product as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Diversity Score a /100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 14%

Best Buy
Costco83

Perk and Benefits Score at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Perk and Benefits Score a 68/100, with Admin and Finance as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Perk and Benefits Score a /100, with Finance and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

Best Buy68
Costco90

Professional Development Score at Best Buy vs Costco

/ 100

Best Buy

Employees at Best Buy rate their Professional Development Score a 61/100, with Marketing and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

/ 100

Costco

Employees at Costco rate their Professional Development Score a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Best Buy61
Costco58

Leadership Culture Ratings vs Costco

Best Buy rates % lower than Costco on Leadership Culture Ratings vs Costco Ratings based on looking at 8208 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your CEO?".

Best Buy68
Costco75

Compensation Culture Ratings vs Costco

Best Buy rates % lower than Costco on Compensation Culture Ratings vs Costco Ratings based on looking at 5937 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Best Buy64
Costco87

Team Culture Ratings vs Costco

Best Buy rates % lower than Costco on Team Culture Ratings vs Costco Ratings based on looking at 5409 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

Best Buy75
Costco77

Environment Culture Ratings vs Costco

Best Buy rates % lower than Costco on Environment Culture Ratings vs Costco Ratings based on looking at 5272 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Is your work environment positive or negative?".

Best Buy73
Costco79

Sentiment Culture Ratings vs Costco

Best Buy rates % lower than Costco on Sentiment Culture Ratings vs Costco Ratings based on looking at 6888 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Best Buy68
Costco78