C
68/100
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Best Buy Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
Not speaking to my manager. He makes everything ALOT more intense and Uncomfortable. I am not happy at work i am happy dealing with customers and hearing what they have to say.
Review from Customer Support Dept
Interacting with different customers and processing payment.
Its all about the skills i learn
Review from Sales Dept
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Satisfaction of customers, if there's a meaningful raise, discounts
Just seeing everyone there and being able to help others with ease
Seeing my coworkers, being able to take care of customers
My bosses and coworkers honestly
Helping others solve their tech issues. Overwhelming customers with joy.
Customer interaction and finding best solutions for people who didn't know what was possible.
Helping people understand technology that is difficult for them.
I'm most happy at work when someone leaves knowing they got a solution to their issue and didn't just waste a Saturday trying to get something done but instead achieving nothing.
The fact that I can work and manage my own schedule.
Customers who are grateful for my expert opinion and reccomendations.
Review from Design Dept
Making money while doing my dream job
Doing good work that looks clean for clients.
Showing up and seeing all the happy working peaceful people
My coworkers actively try to help each other
Just making a lot of money
Providing real solutions for my clients
What's going wrong and how can it be improved?
Workers don’t have the knowledge or priority to help customers. The agenda is to meet quotas by any means and customers recognize tha
There isn’t a lot of products available, the workers are not polyvalent, meaning that besides the part of the store they specialize in, they can’t help costumers in other things so costumers are left waiting for a while until a specialist is ready to help them while other employees do nothi
Review from Sales Dept
There's no staff.. We're working bare-bones & customers hate waiting
Best Buy is having a hard time to attract and retain talent. Does not seem to be keeping up with the pay either.
Review from Marketing Dept
I think this company should care about there workers how they can improve management actually manging and not being in there office on the phone
Review from Sales Dept
Standard operating procedures do not exist it is instead openly refered to with stores as recommended operating procedure it is often ignored by management and changed to suit whatever they feel like in the moment actually following guidelines and updating then would help stabilize all stores
Review from IT Dept
All stores are running on a skeleton crew, being mentally beat down by customers and store leadership, and the fact the the CEO and corporate managers have not listened to one thing we've had to say.
Review from Operations Dept
Pay your employees what they are worth or just admit you run a minimum wage model where employees are compensated fairly.
Review from Sales Dept
Everything can go wrong and management always sides with customers who scream at you for no reason
Review from HR Dept
It would be better to have a set schedule.
Review from Customer Support Dept
understanding and relating on dealing with the public
Review from Sales Dept
Because every time our numbers are down on service plans we fet demoted and or fired
Review from Operations Dept
More money for employees. Stop viewing customers as dollar signs.
Review from Marketing Dept
The pay needs to be improved
Review from Customer Support Dept
Our company needs to pay more and stop hiring 3rd party companies to handle issues for us- it looks bad when we can't solve our own problems with deliveries and installations. Theres also a barricade between corporate and store level- corp seems to thing we can do everything that they can do.
Review from Customer Support Dept
Better working environment, better wages, and much more structure
Review from Operations Dept
Just boring and mundane. I don't dread work, but don't look forward to it.
Review from Operations Dept
Stop paying a marketing team to suggest you are ethical
Review from Sales Dept
it is work. would rather being doing something more and getting paid better.
Review from Sales Dept
Some management plays politics and rest all doing good
Review from IT Dept
What do you like best about your company?
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peers at work are nice and fun to work with
Review from IT Dept
Sharing knowledge of products
Review from Sales Dept
Flexible hours and kind staff
Review from Customer Support Dept
What would you most like to see improved at your company?
Less micromanaging and listening to the real issues.
Pay structure across the board needs adjusted.
Review from IT Dept
Organization and better coworkers/managers
Review from Sales Dept
People's seriousness about the work
Review from Customer Support Dept
More mature employees.
Review from IT Dept
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