Gap Inc. Sales Department Employee Reviews
Briefly describe your overall experience at your company
Been working for GAP Inc for 23 years and enjoy working there.
Review from Sales Dept
Its a typical retail experience, my co workers are generally friendly
Review from Sales Dept
What do you like best about the leadership team?
If the store manager left the entire ataff would leave. Im not exagerating. Everyone above thw store level is completely out of touch with what the stores need, what the empkoyees need to get to paid and what thw customers really want. The amount of compensation doesn't come close to what we need
Review from Sales Dept
Shipment, visuals and floor set moves
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They work as a cohesive unit and accept their differences.
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Very poor, Nobody cares about anything
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I like that we all work efficiently to try to communicate issues and how to resolve them quickly. No one is left alone to deal with customer issues or solve things by themselves.
Review from Sales Dept
What does the leadership team need to get better at?
The managers unfortunatly use bad language. They speak about staffs salaries and personal information to employees.
Review from Sales Dept
Take constructive criticism more seriously and less personally
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Communication and following through with projects
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I work at Banana Republic in Aventura. Some of the leaders are great but the others don’t give you the time of day. They are rude and impatient
Review from Sales Dept
Communication is the key always
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What is the best part about your compensation package?
working with people and customers
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Nothing great about it, but nothing bad either.
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I make a decent hourly rate
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The company matches your vested contributions
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we can use our discount at the sister brands as well
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Why do you feel undervalued and what would make you feel better about your compensation?
We have to meet Gap card goals and run a store so its profitable. We are running on less and expected to do more. Kids at McDonalds, In and Out, Target, and many more retailers make more money than Gap employees do. The discount is useless since Gap and online is constantly running a similar sale.
Review from Sales Dept
I would have to make twice the money I do know
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There should be more opportunities for raises
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minimum wage for part time employees; we work just as hard as full-time
Review from Sales Dept
I believe that there should be tips given by customers.
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What are some of the best things about your team?
team work and team player
Review from Sales Dept
We are generally kind and considerate to one another and it reflects in how we treat our customers.
Review from Sales Dept
My team is very diverse
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We can all work together at a common goal
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diverse; great mixture of young and old
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What do your coworkers need to improve and how could you work together better?
We need to be adequetly compensated for our tireless work and years of service. We need support from corporate on fair and equal compensation through ALL of the brands. We need corporate tonunderstand that we are drowning in online returns and that resources are being wasted by contradictory message
Review from Sales Dept
Some of the staff are very unprofessional and lazy. So the good staff ends up with more work.
Review from Sales Dept
Work as a team more
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Work more in a team
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They need to learn to speak English so we can all communicate. They need to be properly trained and have follow up to ensure they are up to standards and doing things correctly
Review from Sales Dept
What is most positive about the culture and environment at your company?
be happy and positive. get along with team work
Review from Sales Dept
We care about each other and our customers, yet we want to be sure objectives are completed.
Review from Sales Dept
We get a discount on the products
Review from Sales Dept
My managers are very good about being positive and setting goals for our employees to keep up the momentum
Review from Sales Dept
Its products are in tone with the changing fashion fads
Review from Sales Dept
What needs to change to make the company culture better?
All sales associates should make the same salary. Then they could hire better quality staff
Review from Sales Dept
Two of the managers everybody is complaining about. They need to shape up because experienced employees are leaving due to their attitudes.
Review from Sales Dept
Better management everyone is so annoyed and not happy. They also need to give more hours especially to the works who are good and benefit the store not just ones that you Lillie personally as a manager.
Review from Sales Dept
Back room update needs to be done
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Everyone is depressed about how they are treated by the store manager
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What did you like most about the interview process?
good rasie and show good attitude
Review from Sales Dept
It really tests a candidate's feel for the job and if they have the right mindset for long-term success.
Review from Sales Dept
HR was prepared and asked important questions
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They followed up quickly and we're straight with me
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hire on the spot at holidays
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What would you improve about your company's interview process?
It has been a long time since i really interviewed but i had an "interview" with my DM where i was told that the only way i was going to het a raise was if i worked more hours. Everytime i have an interview the company restructures, I loose a pay rate but am expected to do the same duties
Review from Sales Dept
I would ask more complex questions
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What makes you most happy at work?
get my work done with visuals
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The staff that I work with
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Working with other team members
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I'm most happy at work when I have positive interactions with customers
Review from Sales Dept
the staff; great attitudes and the days pass quickly when busy
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What's going wrong and how can it be improved?
The management needs to be happy with their jobs when they are miserable it trickles down
Review from Sales Dept
Raise my pay and more hours
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Workers need living wages and benefits
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Favoritism runs rampant. Also prejudice. Unfair job expectations. We are not all expected to produce at the same level
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Depends on which manager is working.
Review from Sales Dept
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