Lumen (formerly CenturyLink) Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
The work isn't easy but there are a lot of smart, dedicated folks that make it all possible.
Review from Sales Dept
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
My direct manager is awesome, he is more of a player-coach but not a micro-manager. The next level up is a bit of a weak spot. Senior leadership is good.
Review from Sales Dept
They really really get it.
Review from Sales Dept
Commanding, but really nice to coworkers
Review from Sales Dept
The leadership team have a compelling vision and inspire confidence in employees through trust and solid incentives.
Review from Sales Dept
They are smart and willing to take risks
Review from Sales Dept
What does the leadership team need to get better at?
Customer service At a fair price.
Review from Sales Dept
Consistency and listening to the people doing the work and modify things accordingly.
Review from Sales Dept
Leading and making decisions daily
Review from Sales Dept
communication is huge issue with company
Review from Sales Dept
Decision making in a timely fashion. Communication of executive goals to lower levels.
Review from Sales Dept
What is the best part about your compensation package?
5% of my salary annual benefit
Review from Sales Dept
There is no cap for overperforming.
Review from Sales Dept
Uncapped commission on all of your sales for the month
Review from Sales Dept
Excellent pay, above the market average. Great uncapped bonus potential. Comprehensive benefits such as 401k, health, dental, discounts, etc.
Review from Sales Dept
The salary is great and fair
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Our benefits, compared to other tech companies, is ok. Pay is pretty fair but hard to really "blow out your numbers" so better "additional" benefits - fitness, memberships, etc. would be nice.
Review from Sales Dept
The employee medical can be much cheeper! And making retirees pay a monthly premium almost $400 is wrong!
Review from Sales Dept
No appreciation for what is done or employees in general.
Review from Sales Dept
The entire compensation package is regressive with huge decelerators, and paid on scale for a fantastic mid-1990's role.
Review from Sales Dept
Compensation is below market for the same skills. Internal promotions are a chance to level set, but instead CenturyLink uses the opportunity to cut wages. It would be better to leave CenturyLink and come back for a promotion than stay and promote.
Review from Sales Dept
What are some of the best things about your team?
Team work, caring for each other, learning
Review from Sales Dept
Smart, efficient, fun, and effective.
Review from Sales Dept
All are deeply expert in what they do.
Review from Sales Dept
They do what they need yo do to get paid.., they have learned to be heartless.
Review from Sales Dept
Collaboration, they really care about the customer experience, intelligent and motivated to be successful...despite the poor executive leadership driving the company into the ground
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
More realistic expectations means we could cooperate and compete in equal measure while having some assurance well all succeed.
Review from Sales Dept
CenturyLink does not empower employees to have effective meetings and all decisions are made from the top and shared downward.
Review from Sales Dept
My team is across the board, some stellar performers, some who just slide by.
Review from Sales Dept
My coworkers are great and we work well together as long as corporate keeps their noses out.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Everyone wants to win and most want to do a good job.
Review from Sales Dept
I have a lot of autonomy.
Review from Sales Dept
A labor agreement, is protection.
Review from Sales Dept
The team-driven sales platform is really effective if you have a strong team Supervisor
Review from Sales Dept
Flexible working is a massive bonus as it allows for a better work/like balance and actually enables me to do more work at a higher standard.
Review from Sales Dept
What needs to change to make the company culture better?
Treat employees with respect and not like children
Review from Sales Dept
Make people feel like they matter more than numbers....it may not be true, but you do not have to make us feel like we are disposable.
Review from Sales Dept
Consistency in expectations would lead to a more positive environment.
Review from Sales Dept
No respect for employees or their knowledge and experience.
Review from Sales Dept
Update the culture to the standards of the iT businesses
Review from Sales Dept
What did you like most about the interview process?
Meeting folks from other teams and parts of the country.
Review from Sales Dept
Meeting several very impressive executives.
Review from Sales Dept
I dont. Youve lost great honest employees
Review from Sales Dept
Getting a full tour of the multiple floors of the office building
Review from Sales Dept
I liked meeting face to face and in a follow up meeting experiencing life in the field.
Review from Sales Dept
What would you improve about your company's interview process?
Improve the response time between stages. If an employee applies and is a good match and or will be interviewed, don't wait 2 to 3 weeks before reaching out to them. The job market is not only competitive, but it also looks bad on the company.
Review from Sales Dept
What makes you most happy at work?
Team work and other workers are eager to help
Review from Sales Dept
Money, flexibility, quality of life, ability to run my business.
Review from Sales Dept
My leadership, coworkers, the compensation and company mission.
Review from Sales Dept
The calls I get the feeling I actually helped someone
Review from Sales Dept
It's a dynamic organization which has successfully evolved from a telecommunications company to a technology solutions provider with some of the leading next generation tech with the expertise to match.
Review from Sales Dept
What's going wrong and how can it be improved?
Put a focus back on doing it right THE FIRST TIME! And stop sending the work to bendors & out of country!
Review from Sales Dept
To many system issues and to high pressure
Review from Sales Dept
Processes are slow and company is slow to fix issues. Provisioning and Product are the worst I have seen....it's like Level3 took over CenturyLink and does not know how a Telco operates.
Review from Sales Dept
Reasonable and consistent goals would help
Review from Sales Dept
Too many layers. Decisions can’t be made and no one making decisions is progressive in their thoughts.
Review from Sales Dept
What do you like best about your company?
Opportunity to learn about network and how not to treat customers
Review from Sales Dept
What would you most like to see improved at your company?
Good old boys club founded by legacy telecom management. Get them out!
Review from Sales Dept