D
61/100
Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Lumen (formerly CenturyLink) Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
It's nothing enjoyable now. No support from management
Always room to learn new things
The office space lightning Spacious clean
Review from Admin Dept
Positive outcomes for our customers.
Too much work not good balance life
Co-workers are the best, the company itself the worst.
the work is study and very fast paced
People are really nice, they are respectful of others and there are tons of resources available to have better health, reduce stress, help with financial planning, continuing education and more.
Review from HR Dept
Team work good mangers benefits
Everyone wants to win and most want to do a good job.
Review from Sales Dept
A lot of nice people in other departments.
Review from Customer Support Dept
Front line management supports the teams.
Learning, talent, opportunity, commotment, drive
THE JOB IS DIVERSISIED AND KNOWLEDGE IS GAINED FROM DIFFERENT CULTURES.
Review from Communications Dept
I have a lot of autonomy.
Review from Sales Dept
Day to day, interactions with my team are mostly positive. The real breakdown happens in communications with senior and executive leadership, especially when it comes to compensation, raises and giving longtime employees incentives for their years of service.
There is nothing postive about the company culture
None. The top screws the bottom and tells them they should be happy with what they have, cause they can take that away.
The people. The company systems are definitely not a positive experience, more like daily whack-a-mole.
People I work with not the ones i work for
What needs to change to make the company culture better?
Replace the entire management from the top down.
Review from Operations Dept
Exceptance of the job that we are doing with what we are given to do the job
Hope is sorely lacking. Rank and file do not trust management
Fundamental change from the CEO. We need a new culture that does not pit one employee or internal group against another. There is no cooperation at Lumen, everyone is out for themselves because that is how you get paid.
Show that you actually value and care about the culture, about the employees you have working for you.
Executive leadership is ineffective at communicating to emplyees. contineus to leverage Chaos of pruchase and assimilation to grow.
Ceo and upper management must go
Change upper management they wasted all the money so we have to work more I think they might take our penishion
Pay us the percentages we are entitled to
More transparency of future plans
hire ethical leadership who care about customers and employees
Better communication with first line managers
Review from Admin Dept
Need speed faster on cables!
A management team that works together instead of undercutting one another.
Get new leaders with compassion and brains
a new supervisor as well as manager, someone with experience and a degree in IT or Business would be great
A better work life balance is a must. They just don't care.
Give us REAL training and support
Get rid of all contractors
Stop changing processes that dont work.
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