D
60/100
Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Lumen (formerly CenturyLink) Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Not much is positive. Maybe my local team.
It's nothing enjoyable now. No support from management
Always room to learn new things
The office space lightning Spacious clean
Review from Admin Dept
Positive outcomes for our customers.
Too much work not good balance life
Co-workers are the best, the company itself the worst.
People are really nice, they are respectful of others and there are tons of resources available to have better health, reduce stress, help with financial planning, continuing education and more.
Review from HR Dept
Team work good mangers benefits
Everyone wants to win and most want to do a good job.
Review from Sales Dept
Front line management supports the teams.
THE JOB IS DIVERSISIED AND KNOWLEDGE IS GAINED FROM DIFFERENT CULTURES.
Review from Communications Dept
I have a lot of autonomy.
Review from Sales Dept
There is nothing postive about the company culture
The people. The company systems are definitely not a positive experience, more like daily whack-a-mole.
None. The top screws the bottom and tells them they should be happy with what they have, cause they can take that away.
Day to day, interactions with my team are mostly positive. The real breakdown happens in communications with senior and executive leadership, especially when it comes to compensation, raises and giving longtime employees incentives for their years of service.
Learning, talent, opportunity, commotment, drive
A lot of nice people in other departments.
Review from Customer Support Dept
the work is study and very fast paced
What needs to change to make the company culture better?
Leadership , Lumen 8 behaviour is not really implemented
Replace the entire management from the top down.
Review from Operations Dept
Exceptance of the job that we are doing with what we are given to do the job
Fundamental change from the CEO. We need a new culture that does not pit one employee or internal group against another. There is no cooperation at Lumen, everyone is out for themselves because that is how you get paid.
Change upper management they wasted all the money so we have to work more I think they might take our penishion
Better communication with first line managers
Review from Admin Dept
A better work life balance is a must. They just don't care.
Get rid of all contractors
Give us REAL training and support
a new supervisor as well as manager, someone with experience and a degree in IT or Business would be great
Get new leaders with compassion and brains
A management team that works together instead of undercutting one another.
Need speed faster on cables!
hire ethical leadership who care about customers and employees
More transparency of future plans
Pay us the percentages we are entitled to
Ceo and upper management must go
Executive leadership is ineffective at communicating to emplyees. contineus to leverage Chaos of pruchase and assimilation to grow.
Show that you actually value and care about the culture, about the employees you have working for you.
Hope is sorely lacking. Rank and file do not trust management
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