Lumen (formerly CenturyLink) Employee Reviews
Out of 983 Lumen (formerly CenturyLink) employee reviews, 41% were positive. The remaining 59% were constructive reviews with the goal of helping Lumen (formerly CenturyLink) improve their work culture. The HR team, with 94% positive reviews, reports the best experience at Lumen (formerly CenturyLink) compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 82% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 14 days ago
Posted 20 days ago
What do you like best about the leadership team?
Drive, intelligence, fun, ans execution
, KNOWLEDGEABLE ABOUT COMMUNICATION ISSUES.
Review from Communications Dept
They really really get it.
Review from Sales Dept
Well trying to keep the team focused
Friendship and an attemp at support
What does the leadership team need to get better at?
Get everyone on the same page and moving in thie right jdirection. Hold underperforming organizaniations accountable. Grow the business as opposed to relying on smoke and mirror finanaical practices to make numbers look better than they actual are.
Posted 9 days ago
Caring for its employees well being
Posted 14 days ago
Communicating and beingconsistent abotu corporate direction. Allways feels like a lot of behind the scenes missing information.
Posted 20 days ago
Communication, in 2 yrs of working from home has never address the team
Everything under the sun and then some.
What is the best part about your compensation package?
Enough paid time off annually
MONTHLY CONTRUBITION THAT SUPPORTS MY FINANCIAL NEEDS
Review from Communications Dept
There is no cap for overperforming.
Review from Sales Dept
We are paid well for the work we do.
Love that im covered first day of employment on healthcare.
Review from Finance Dept
Why do you feel undervalued and what would make you feel better about your compensation?
While they rake in millions each of unearned bonuses, JS had the nerve to say “he doesn’t believe in giving unearned bonuses”, so we even lost our 250.00 Christmas bonus, yet this dude gets millions several times a year & hasn’t earned 1 dim
Posted 11 days ago
benifits are not aligned with similar sized companies and employyes are not incented to exceed or achieve.
Posted 20 days ago
Just a number on a soread sheet thats all i am. They woukd pay minimum wage if it was not for the union.
Review from Operations Dept
No just to do a better job not well I can't get things done I just give up
Salary is not honest to what it is supposed to be
What are some of the best things about your team?
Smaller teams are generally cohesive but lack executive guidance
Posted 20 days ago
Their intelligence is above all otheea
THE TEAM IS VERY SUPPORTATIVE
Review from Communications Dept
All are deeply expert in what they do.
Review from Sales Dept
Interaction , support and dependability
What do your coworkers need to improve and how could you work together better?
No issue with co workets yhe problem is the game
What co workers everyone has been forced out or surplussed.
Review from Operations Dept
Coworkers need better management support-not people that look for ways to find fault. Most management doesn't even know how to do the my job.
Training for new and upcoming technology. Communication between one another.
My co workers are not the issue
What is most positive about the culture and environment at your company?
Learning, talent, opportunity, commotment, drive
THE JOB IS DIVERSISIED AND KNOWLEDGE IS GAINED FROM DIFFERENT CULTURES.
Review from Communications Dept
I have a lot of autonomy.
Review from Sales Dept
Day to day, interactions with my team are mostly positive. The real breakdown happens in communications with senior and executive leadership, especially when it comes to compensation, raises and giving longtime employees incentives for their years of service.
There is nothing postive about the company culture
What needs to change to make the company culture better?
Executive leadership is ineffective at communicating to emplyees. contineus to leverage Chaos of pruchase and assimilation to grow.
Posted 20 days ago
Ceo and upper management must go
Change upper management they wasted all the money so we have to work more I think they might take our penishion
Pay us the percentages we are entitled to
More transparency of future plans
What did you like most about the interview process?
Seeing just how much of a waste of good talent it is.
Posted 11 days ago
That it was not an extended process.
Posted 20 days ago
WHAT THE COMPANY EXPECTED OF YOU WERE CLEARLY EXPLAINED
Review from Communications Dept
Meeting several very impressive executives.
Review from Sales Dept
The process did not take long.
What would you improve about your company's interview process?
They haven't hired in years so
Get rid of hirevue and having to have diversity and gender represented on the hiring board.
Have people that DO the job be part of the interview. Actually ask questions that RELATE to the job. Stop demanding degrees and certifications that have NOTHING to do with the actual work and find out if the person you're interviewing can do what's actually needed without setting everything on fire!
Stubborn website help very frustrate
Where do you start . Whole company needs a reboot
What makes you most happy at work?
The people make me The lost hapoy
THE RELATIONSHIP WITH CLIENT AND PEERS
Review from Communications Dept
My leadership, coworkers, the compensation and company mission.
Review from Sales Dept
Learning from other employees worldwide.
Building things for our customers.
What's going wrong and how can it be improved?
poor cusotmer support, only top 10 cusotmers vioces are heard.
Posted 20 days ago
Raises its been a long time
Sell us off let us find new life with new management Ceo shoukd be in prison along with all telecom CEOs all of them only care about their pay
Review from Operations Dept
Well the company is not advertising and doing nothing
Proper sale percentage payment calculations
What do you like best about your company?
Inspiring vision and leadership team. Fantastic intranet and product portfolio.
Great growth potential.
I can work from home
Review from Engineering Dept
Co-workers
Review from Engineering Dept
Opportunity to learn about network and how not to treat customers
Review from Sales Dept
What would you most like to see improved at your company?
rationalization of product portfolio (there are over 300)
Process and systems
Career opportunity and growth
Review from Engineering Dept
Benefits
Review from Engineering Dept
Good old boys club founded by legacy telecom management. Get them out!
Review from Sales Dept