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Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services... read more
EMPLOYEE
PARTICIPANTS
555
TOTAL
RATINGS
7546
...

Lumen (formerly CenturyLink) Company Culture

A Day in the Life
A Day in the Life
Lumen (formerly CenturyLink) employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Lumen (formerly CenturyLink) report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Lumen (formerly CenturyLink) have 0 meetings
Meetings
A Day in the Life
80% of Lumen (formerly CenturyLink) employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Lumen (formerly CenturyLink) employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
51% of Lumen (formerly CenturyLink) employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Lumen (formerly CenturyLink) employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
54% of Lumen (formerly CenturyLink) employees call their work environment negative
Environment

Salaries at Lumen (formerly CenturyLink) View All

Salaries range from a low of $41,000 to a high of $450,000. The jobs with the 3 highest estimated salaries are CMO, VP of Sales, and Director of Sales, while the jobs with the lowest 3 estimated salaries are Executive Assistant, Accountant, and Admin Assistant.

Overall Average Salaries

$71k
$103k
$131k
$238k
$292k
$450k

Recent Salaries Anonymously Contributed

Business Analyst
Posted more than 30 days ago · Finance Department
$54,000 Salary + Bonus
Sales Associate
Posted more than 30 days ago · Sales Department
$43,090 Salary + Bonus
Lead Engineer
Posted more than 30 days ago · Engineering Department
$150,000 Salary + Bonus
Senior Developer
Posted more than 30 days ago · Engineering Department
$85,035 Salary + Bonus
Senior Developer
Posted more than 30 days ago · Engineering Department
$90,000 Salary + Bonus
Marketing Manager
Posted more than 30 days ago · Marketing Department
$85,000 Salary + Bonus
DevOps
Posted more than 30 days ago · IT Department
$85,000 Salary + Bonus
Developer
Posted more than 30 days ago · Engineering Department
$90,000 Salary + Bonus
Business Analyst
Posted more than 30 days ago · Finance Department
$80,000 Salary + Bonus
Technical Support
Posted more than 30 days ago · Customer Support Department
$55,000 Salary + Bonus
Lead Engineer
Posted more than 30 days ago · Engineering Department
$140,000 Salary + Bonus
Lead Engineer
Posted more than 30 days ago · Engineering Department
$143,174 Salary + Bonus
CS Rep
Posted more than 30 days ago · Customer Support Department
$58,800 Salary + Bonus
Project Manager
Posted more than 30 days ago · IT Department
$42,367 Salary + Bonus
Desktop Support
Posted more than 30 days ago · IT Department
$58,800 Salary + Bonus
DevOps
Posted more than 30 days ago · IT Department
$75,000 Salary + Bonus
QA Manager
Posted more than 30 days ago · Engineering Department
$118,000 Salary + Bonus
Lead Engineer
Posted more than 30 days ago · Engineering Department
$90,000 Salary + Bonus

Let Lumen (formerly CenturyLink) Know You Want To Work There

Tell Lumen (formerly CenturyLink) you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Lumen (formerly CenturyLink) the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

Candidates Interested in Working at Lumen (formerly CenturyLink)

Candidates By Department

All Industries
20%
Engineering
17%
Sales
16%
IT
11%
Customer Support
6%
Other
30%

Candidates By Location

Denver
4%
San Francisco
3%
Los Angeles
3%
Dallas
3%
Chicago
3%
Other
84%

Curious about what work's like at Lumen (formerly CenturyLink)?

Anonymously Ask Lumen (formerly CenturyLink) Employees Any Question

Ask Anonymous Question

Anonymous Q&A with Lumen (formerly CenturyLink) Employees

Most Recent Q&A

How much and how often do raises happen at Lumen (formerly CenturyLink)?

Asked to all employees at Lumen (formerly CenturyLink)

  • Haven't seen a raise in over 6 years.

See 10 More Responses

What part of Lumen (formerly CenturyLink)'s business is growing fastest? What part is having difficulties?

Asked to all employees at Lumen (formerly CenturyLink)

  • Fiber and internet growing. Telephone side is hard hit.

See 10 More Responses

What benefits does Lumen (formerly CenturyLink) provide?

Asked to all employees at Lumen (formerly CenturyLink)

  • sub standard across the board

See 9 More Responses

If you could make changes, how would you improve the culture at Lumen (formerly CenturyLink)?

Asked to all employees at Lumen (formerly CenturyLink)

  • Change the management that has been there a long time. They are very clickish and are not very accepting and welcoming of new people.

See 8 More Responses

What do people at Lumen (formerly CenturyLink) think about the CEO? What do they do well and what can they improve?

Asked to all employees at Lumen (formerly CenturyLink)

  • Nothing good he is guting the company and giving nothing back to the employees

See 8 More Responses

How common are layoffs at Lumen (formerly CenturyLink)?

Asked to all employees at Lumen (formerly CenturyLink)

  • Happens almost every year around holidays.

See 7 More Responses

View All Questions and Answers about Lumen (formerly CenturyLink)

Gender Score How positively women rate their overall experience at Lumen (formerly CenturyLink)

Bottom
20%

Lumen (formerly CenturyLink) currently ranks in the Bottom 20% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Lumen (formerly CenturyLink)

Bottom
15%

Lumen (formerly CenturyLink) currently ranks in the Bottom 15% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
-51
eNPS Score
18%Promoters
13%Passives
69%Detractors

Lumen (formerly CenturyLink) Culture Video

See All Media

Mission, Vision, & Values

CenturyLink is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

Learn More

Lumen (formerly CenturyLink) Culture At a Glance

555 employees at Lumen (formerly CenturyLink) have reviewed Lumen (formerly CenturyLink) across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 555 Lumen (formerly CenturyLink) employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Lumen (formerly CenturyLink) are mostly dissatisfied with their total compensation at Lumen (formerly CenturyLink), which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Lumen (formerly CenturyLink) are generally satisfied with their team. 555 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Lumen (formerly CenturyLink) are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Lumen (formerly CenturyLink) believe the environment at Lumen (formerly CenturyLink) is positive. Most Participants believe the pace of work at Lumen (formerly CenturyLink) is extremely fast. About 50% of the employees at Lumen (formerly CenturyLink) work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Lumen (formerly CenturyLink) are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Let Lumen (formerly CenturyLink) Know You Want To Work There

Lumen (formerly CenturyLink) Competitors Video

Lumen (formerly CenturyLink) vs Competitors

  1. 1st
    Cincinnati Bell
    75 / 100
  2. 2nd
    Equinix
    76 / 100
  3. 3rd
    Comcast
    71 / 100
  4. 4th
    Verizon
    69 / 100
  5. 5th
    Lumen (formerly CenturyLink)
    53 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Paid Time Off
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
See More

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