Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 962

TOTAL RATINGS: 10412

Verizon Claimed Company

EMPLOYEE PARTICIPANTS: 1658

TOTAL RATINGS: 19291

Lumen (formerly CenturyLink) vs Verizon

Compare Lumen (formerly CenturyLink) versus Verizon for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 962 employees and customers of Lumen (formerly CenturyLink) and 1658 employees and customers of Verizon.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

Verizon

Verizon's brand is ranked #108 in the list of Global Top 1000 Brands, as rated by customers of Verizon. Their current market cap is $241.36B.

1.5/5

Product Quality

3.3/5

1.5/5

Pricing

3.1/5

1.5/5

Customer Service

3.1/5

-78

NPS Score

9%	Promoters
4%	Passive
87%	Detractors

-1

NPS Score

42%	Promoters
15%	Passive
43%	Detractors

Net Promoter Score
Winner by 77

See how Lumen (formerly CenturyLink) compares to its competitors

Cogent Communications

Earthlink

Good Technology

Working at Lumen (formerly CenturyLink) vs Working at Verizon

46 / 100

CEO Rating

Hans Vestberg

66 / 100

CEO Rating
Winner by 20%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

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Verizon

Employees at Verizon rate their CEO, Hans Vestberg, 66/100. This score is 20% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey. Employees in the HR and Design departments rate Hans Vestberg the highest.

CEO Score 46

CEO Score

CEO Score 66

Overall Culture 52

Overall Culture

Overall Culture 69

-50

eNPS

Gender Score 58

Gender Score

Gender Score 70

Diversity Score 56

Diversity Score

Diversity Score 70

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 80

Professional Dev. 43

Professional Dev.

Professional Dev. 58

Overall Culture at Lumen (formerly CenturyLink) vs Verizon

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Verizon

Employees at Verizon rate their Overall Culture a /100, with HR and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

Lumen (formerly CenturyLink)
Verizon69

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs Verizon

-50

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

90 Passives 12%

496 Detractors 69%

eNPS

Verizon

560 Promoters 41%

312 Passives 23%

488 Detractors 36%

Employee Net Promoter Score
Winner by %

Lumen (formerly CenturyLink)
Verizon5

Gender Score at Lumen (formerly CenturyLink) vs Verizon

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 58/100, with HR and IT as the two departments that rate their experience the highest.

/ 100

Verizon

Employees at Verizon rate their Gender Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

Lumen (formerly CenturyLink)58
Verizon

Diversity Score at Lumen (formerly CenturyLink) vs Verizon

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Verizon

Employees at Verizon rate their Diversity Score a /100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 14%

Lumen (formerly CenturyLink)
Verizon70

Perk and Benefits Score at Lumen (formerly CenturyLink) vs Verizon

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Verizon

Employees at Verizon rate their Perk and Benefits Score a /100, with HR and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

Lumen (formerly CenturyLink)53
Verizon

Professional Development Score at Lumen (formerly CenturyLink) vs Verizon

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Verizon

Employees at Verizon rate their Professional Development Score a /100, with Finance and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 15%

Lumen (formerly CenturyLink)42
Verizon

Leadership Culture Ratings vs Verizon

Lumen (formerly CenturyLink)

49 / 100

Verizon

67 / 100

Lumen (formerly CenturyLink) rates % lower than Verizon on Leadership Culture Ratings vs Verizon Ratings based on looking at 6673 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you feel comfortable giving your boss negative feedback?".

Lumen (formerly CenturyLink)
Verizon67

Compensation Culture Ratings vs Verizon

Lumen (formerly CenturyLink)

53 / 100

Verizon

75 / 100

Lumen (formerly CenturyLink) rates % lower than Verizon on Compensation Culture Ratings vs Verizon Ratings based on looking at 4670 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

Lumen (formerly CenturyLink)53
Verizon

Team Culture Ratings vs Verizon

Lumen (formerly CenturyLink)

64 / 100

Verizon

73 / 100

Lumen (formerly CenturyLink) rates % lower than Verizon on Team Culture Ratings vs Verizon Ratings based on looking at 4129 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

Lumen (formerly CenturyLink)64
Verizon

Environment Culture Ratings vs Verizon

Lumen (formerly CenturyLink)

60 / 100

Verizon

70 / 100

Lumen (formerly CenturyLink) rates % lower than Verizon on Environment Culture Ratings vs Verizon Ratings based on looking at 4188 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Is your work environment positive or negative?".

Lumen (formerly CenturyLink)60
Verizon

Sentiment Culture Ratings vs Verizon

Lumen (formerly CenturyLink)

44 / 100

Verizon

66 / 100

Lumen (formerly CenturyLink) rates % lower than Verizon on Sentiment Culture Ratings vs Verizon Ratings based on looking at 4841 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

Lumen (formerly CenturyLink)
Verizon66