Lumen (formerly CenturyLink) vs Verizon | Comparably
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VS
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Lumen (formerly CenturyLink) Claimed Company
EMPLOYEE
PARTICIPANTS
949
TOTAL
RATINGS
10244
Verizon Claimed Company
EMPLOYEE
PARTICIPANTS
1638
TOTAL
RATINGS
19204

Lumen (formerly CenturyLink) vs Verizon

Compare Lumen (formerly CenturyLink) versus Verizon for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 949 employees and customers of Lumen (formerly CenturyLink) and 1638 employees and customers of Verizon.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

Verizon

Verizon's brand is ranked #108 in the list of Global Top 1000 Brands, as rated by customers of Verizon. Their current market cap is $241.36B.


1.5/5
Product Quality
3.3/5
1.5/5
Pricing
3.1/5
1.5/5
Customer Service
3.2/5
-77
NPS Score
10%Promoters
3%Passive
87%Detractors
1
NPS Score
43%Promoters
15%Passive
42%Detractors

Net Promoter Score
Winner by 78


Working at Lumen (formerly CenturyLink) vs Working at Verizon

Jeffrey Storey Lumen (formerly CenturyLink) CEO
47 / 100

CEO Rating

66 / 100

CEO Rating
Winner by 19%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

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Verizon

Employees at Verizon rate their CEO, Hans Vestberg, 66/100. This score is 19% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey. Employees in the HR and Design departments rate Hans Vestberg the highest.


CEO Score 47
CEO Score
CEO Score 66
Overall Culture 52
Overall Culture
Overall Culture 69
-49
eNPS
5
Gender Score 59
Gender Score
Gender Score 70
Diversity Score 56
Diversity Score
Diversity Score 70
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 80
Professional Dev. 43
Professional Dev.
Professional Dev. 59

Overall Culture at Lumen (formerly CenturyLink) vs Verizon

52
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

69
/ 100
Verizon

Employees at Verizon rate their Overall Culture a /100, with HR and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

  • Lumen (formerly CenturyLink)52
  • Verizon69

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs Verizon

-49
eNPS
Lumen (formerly CenturyLink)
137 Promoters 19%
89 Passives 13%
488 Detractors 68%
5
eNPS
Verizon
555 Promoters 41%
307 Passives 23%
483 Detractors 36%

Employee Net Promoter Score
Winner by %

  • Lumen (formerly CenturyLink)-49
  • Verizon5

Gender Score at Lumen (formerly CenturyLink) vs Verizon

59
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 59/100, with HR and IT as the two departments that rate their experience the highest.

70
/ 100
Verizon

Employees at Verizon rate their Gender Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

  • Lumen (formerly CenturyLink)59
  • Verizon

Diversity Score at Lumen (formerly CenturyLink) vs Verizon

56
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

70
/ 100
Verizon

Employees at Verizon rate their Diversity Score a /100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 14%

  • Lumen (formerly CenturyLink)56
  • Verizon

Perk and Benefits Score at Lumen (formerly CenturyLink) vs Verizon

53
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

80
/ 100
Verizon

Employees at Verizon rate their Perk and Benefits Score a /100, with HR and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

  • Lumen (formerly CenturyLink)53
  • Verizon80

Professional Development Score at Lumen (formerly CenturyLink) vs Verizon

43
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

59
/ 100
Verizon

Employees at Verizon rate their Professional Development Score a /100, with Finance and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 16%

  • Lumen (formerly CenturyLink)43
  • Verizon59

Leadership Culture Ratings vs Verizon

Lumen (formerly CenturyLink) rates % lower than Verizon on Leadership Culture Ratings vs Verizon Ratings based on looking at 6625 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "What do you like best about the leadership team?".

  • Lumen (formerly CenturyLink)49
  • Verizon67

Compensation Culture Ratings vs Verizon

Lumen (formerly CenturyLink) rates % lower than Verizon on Compensation Culture Ratings vs Verizon Ratings based on looking at 4646 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

  • Lumen (formerly CenturyLink)53
  • Verizon75

Team Culture Ratings vs Verizon

Lumen (formerly CenturyLink) rates % lower than Verizon on Team Culture Ratings vs Verizon Ratings based on looking at 4101 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

  • Lumen (formerly CenturyLink)64
  • Verizon73

Environment Culture Ratings vs Verizon

Lumen (formerly CenturyLink) rates % lower than Verizon on Environment Culture Ratings vs Verizon Ratings based on looking at 4163 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

  • Lumen (formerly CenturyLink)60
  • Verizon70

Sentiment Culture Ratings vs Verizon

Lumen (formerly CenturyLink) rates % lower than Verizon on Sentiment Culture Ratings vs Verizon Ratings based on looking at 4796 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

  • Lumen (formerly CenturyLink)44
  • Verizon66