Earthlink vs Lumen (formerly CenturyLink) | Comparably
Profile Image
VS
Profile Image
Earthlink Claimed Company
EMPLOYEE
PARTICIPANTS
9
TOTAL
RATINGS
77
Lumen (formerly CenturyLink) Claimed Company
EMPLOYEE
PARTICIPANTS
949
TOTAL
RATINGS
10244

Earthlink vs Lumen (formerly CenturyLink)

Compare Earthlink versus Lumen (formerly CenturyLink) for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 9 employees and customers of Earthlink and 949 employees and customers of Lumen (formerly CenturyLink).

Earthlink

Earthlink's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Earthlink.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.


2.2/5
Product Quality
1.5/5
2.2/5
Pricing
1.5/5
2.2/5
Customer Service
1.5/5
-62
NPS Score
15%Promoters
8%Passive
77%Detractors

Net Promoter Score
Winner by 15

-77
NPS Score
10%Promoters
3%Passive
87%Detractors

Working at Earthlink vs Working at Lumen (formerly CenturyLink)

Joseph Eazor Earthlink's CEO
57 / 100

CEO Rating
Winner by 10%

47 / 100

CEO Rating

Earthlink

Earthlink doesn't have enough ratings to calculate the Team Culture Ratings.

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Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their CEO, Jeffrey Storey, 47/100. This score is 10% lower than the scores of Earthlink's CEO, Joseph Eazor. Employees in the HR and Sales departments rate Jeffrey Storey the highest.


CEO Score 57
CEO Score
CEO Score 47
Overall Culture 66
Overall Culture
Overall Culture 52
-25
eNPS
-49
Gender Score N/A
Gender Score
Gender Score 59
Diversity Score N/A
Diversity Score
Diversity Score 56
Perk And Benefits N/A
Perk And Benefits
Perk And Benefits 53
Professional Dev. N/A
Professional Dev.
Professional Dev. 43

Overall Culture at Earthlink vs Lumen (formerly CenturyLink)

66
/ 100
Earthlink

Employees at Earthlink rate their Overall Culture a 66/100.

Overall Culture
Winner by 14%

52
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a /100, with HR and Customer Support as the two departments that rate their experience the highest.

  • Earthlink
  • Lumen (formerly CenturyLink)52

Employee Net Promoter Score at Earthlink vs Lumen (formerly CenturyLink)

-25
eNPS
Earthlink
1 Promoters 25%
1 Passives 25%
2 Detractors 50%

Employee Net Promoter Score
Winner by 24%

-49
eNPS
Lumen (formerly CenturyLink)
137 Promoters 19%
89 Passives 13%
488 Detractors 68%
  • Earthlink
  • Lumen (formerly CenturyLink)-49

Gender Score at Earthlink vs Lumen (formerly CenturyLink)

?
Not enough ratings
Earthlink

Earthlink doesn't have enough ratings to calculate Gender Score ratings.

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?
Not enough ratings
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a /100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner

  • Lumen (formerly CenturyLink)59

Diversity Score at Earthlink vs Lumen (formerly CenturyLink)

?
Not enough ratings
Earthlink

Earthlink doesn't have enough ratings to calculate Diversity Score ratings.

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?
Not enough ratings
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner

  • Lumen (formerly CenturyLink)56

Perk and Benefits Score at Earthlink vs Lumen (formerly CenturyLink)

?
Not enough ratings
Earthlink

Earthlink doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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?
Not enough ratings
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

  • Lumen (formerly CenturyLink)53

Professional Development Score at Earthlink vs Lumen (formerly CenturyLink)

?
Not enough ratings
Earthlink

Earthlink doesn't have enough ratings to calculate Professional Development Score ratings.

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?
Not enough ratings
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner

  • Lumen (formerly CenturyLink)43

Leadership Culture Ratings vs Lumen (formerly CenturyLink)

Earthlink
68 / 100

Leadership Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 19%

Earthlink rates % higher than Lumen (formerly CenturyLink) on Leadership Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2322 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Is your company invested in your career growth?".

  • Earthlink
  • Lumen (formerly CenturyLink)49

Compensation Culture Ratings vs Lumen (formerly CenturyLink)

Earthlink doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Lumen (formerly CenturyLink)53

Team Culture Ratings vs Lumen (formerly CenturyLink)

Earthlink doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Lumen (formerly CenturyLink)64

Environment Culture Ratings vs Lumen (formerly CenturyLink)

Earthlink doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Lumen (formerly CenturyLink)60

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)

Earthlink
61 / 100

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 17%

Earthlink rates % higher than Lumen (formerly CenturyLink) on Sentiment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1736 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

  • Earthlink
  • Lumen (formerly CenturyLink)44