Cincinnati Bell vs Lumen (formerly CenturyLink) | Comparably
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VS
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Cincinnati Bell Claimed Company
EMPLOYEE
PARTICIPANTS
34
TOTAL
RATINGS
349
Lumen (formerly CenturyLink) Claimed Company
EMPLOYEE
PARTICIPANTS
949
TOTAL
RATINGS
10244

Cincinnati Bell vs Lumen (formerly CenturyLink)

Compare Cincinnati Bell versus Lumen (formerly CenturyLink) for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 34 employees and customers of Cincinnati Bell and 949 employees and customers of Lumen (formerly CenturyLink).

Cincinnati Bell

Cincinnati Bell's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Cincinnati Bell. Their current market cap is $781.96M.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.


3.2/5
Product Quality
1.5/5
2.9/5
Pricing
1.5/5
2.6/5
Customer Service
1.5/5
-25
NPS Score
30%Promoters
15%Passive
55%Detractors

Net Promoter Score
Winner by 52

-77
NPS Score
10%Promoters
3%Passive
87%Detractors

See how Lumen (formerly CenturyLink) compares to its competitors

Working at Cincinnati Bell vs Working at Lumen (formerly CenturyLink)

Leigh R. Fox Cincinnati Bell's CEO
65 / 100

CEO Rating
Winner by 18%

47 / 100

CEO Rating

Cincinnati Bell

Cincinnati Bell doesn't have enough ratings to calculate the Team Culture Ratings.

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Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their CEO, Jeffrey Storey, 47/100. This score is 18% lower than the scores of Cincinnati Bell's CEO, Leigh R. Fox. Employees in the HR and Sales departments rate Jeffrey Storey the highest.


CEO Score 65
CEO Score
CEO Score 47
Overall Culture 70
Overall Culture
Overall Culture 52
-7
eNPS
-49
Gender Score N/A
Gender Score
Gender Score 59
Diversity Score N/A
Diversity Score
Diversity Score 56
Perk And Benefits 71
Perk And Benefits
Perk And Benefits 53
Professional Dev. N/A
Professional Dev.
Professional Dev. 43

Overall Culture at Cincinnati Bell vs Lumen (formerly CenturyLink)

70
/ 100
Cincinnati Bell

Employees at Cincinnati Bell rate their Overall Culture a 70/100, with IT as the department that rate their experience the highest.

Overall Culture
Winner by 18%

52
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a /100, with HR and Customer Support as the two departments that rate their experience the highest.

  • Cincinnati Bell
  • Lumen (formerly CenturyLink)52

Employee Net Promoter Score at Cincinnati Bell vs Lumen (formerly CenturyLink)

-7
eNPS
Cincinnati Bell
12 Promoters 43%
2 Passives 7%
14 Detractors 50%

Employee Net Promoter Score
Winner by 42%

-49
eNPS
Lumen (formerly CenturyLink)
137 Promoters 19%
89 Passives 13%
488 Detractors 68%
  • Cincinnati Bell
  • Lumen (formerly CenturyLink)-49

Gender Score at Cincinnati Bell vs Lumen (formerly CenturyLink)

?
Not enough ratings
Cincinnati Bell

Cincinnati Bell doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a /100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner

  • Lumen (formerly CenturyLink)59

Diversity Score at Cincinnati Bell vs Lumen (formerly CenturyLink)

?
Not enough ratings
Cincinnati Bell

Cincinnati Bell doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner

  • Lumen (formerly CenturyLink)56

Perk and Benefits Score at Cincinnati Bell vs Lumen (formerly CenturyLink)

71
/ 100
Cincinnati Bell

Employees at Cincinnati Bell rate their Perk and Benefits Score a 71/100.

Perk and Benefits Score
Winner by 18%

53
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

  • Cincinnati Bell
  • Lumen (formerly CenturyLink)53

Professional Development Score at Cincinnati Bell vs Lumen (formerly CenturyLink)

?
Not enough ratings
Cincinnati Bell

Cincinnati Bell doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner

  • Lumen (formerly CenturyLink)43

Leadership Culture Ratings vs Lumen (formerly CenturyLink)

Cincinnati Bell
63 / 100

Leadership Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 14%

Cincinnati Bell rates % higher than Lumen (formerly CenturyLink) on Leadership Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2373 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you approve of your CEOs management style?".

  • Cincinnati Bell
  • Lumen (formerly CenturyLink)49

Compensation Culture Ratings vs Lumen (formerly CenturyLink)

Cincinnati Bell
61 / 100

Compensation Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 8%

Cincinnati Bell rates % higher than Lumen (formerly CenturyLink) on Compensation Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1677 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

  • Cincinnati Bell
  • Lumen (formerly CenturyLink)53

Team Culture Ratings vs Lumen (formerly CenturyLink)

Cincinnati Bell
76 / 100

Team Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 12%

Cincinnati Bell rates % higher than Lumen (formerly CenturyLink) on Team Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1455 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Cincinnati Bell
  • Lumen (formerly CenturyLink)64

Environment Culture Ratings vs Lumen (formerly CenturyLink)

Cincinnati Bell
75 / 100

Environment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 14%

Cincinnati Bell rates % higher than Lumen (formerly CenturyLink) on Environment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1473 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

  • Cincinnati Bell
  • Lumen (formerly CenturyLink)60

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)

Cincinnati Bell
75 / 100

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 31%

Cincinnati Bell rates % higher than Lumen (formerly CenturyLink) on Sentiment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1790 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

  • Cincinnati Bell
  • Lumen (formerly CenturyLink)44

See how Lumen (formerly CenturyLink) compares to its competitors