Cogent Communications Claimed Company

EMPLOYEE PARTICIPANTS: 64

TOTAL RATINGS: 628

Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 949

TOTAL RATINGS: 10244

Cogent Communications vs Lumen (formerly CenturyLink)

Compare Cogent Communications versus Lumen (formerly CenturyLink) for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 64 employees and customers of Cogent Communications and 949 employees and customers of Lumen (formerly CenturyLink).

Cogent Communications

Cogent Communications's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Cogent Communications.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

3.3/5

Product Quality

1.5/5

3/5

Pricing

1.5/5

3.2/5

Customer Service

1.5/5

-9

NPS Score

36%	Promoters
19%	Passive
45%	Detractors

Net Promoter Score
Winner by 68

-77

NPS Score

10%	Promoters
3%	Passive
87%	Detractors

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See how Lumen (formerly CenturyLink) compares to its competitors

Working at Cogent Communications vs Working at Lumen (formerly CenturyLink)

53 / 100

CEO Rating
Winner by 6%

Jeffrey Storey

47 / 100

CEO Rating

Cogent Communications

Cogent Communications doesn't have enough ratings to calculate the Team Culture Ratings.

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Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their CEO, Jeffrey Storey, 47/100. This score is 6% lower than the scores of Cogent Communications' CEO, Dave Schaeffer. Employees in the HR and Sales departments rate Jeffrey Storey the highest.

CEO Score 53

CEO Score

CEO Score 47

Overall Culture 61

Overall Culture

Overall Culture 52

-45

eNPS

-49

Gender Score 76

Gender Score

Gender Score 59

Diversity Score 66

Diversity Score

Diversity Score 56

Perk And Benefits 51

Perk And Benefits

Perk And Benefits 53

Professional Dev. 52

Professional Dev.

Professional Dev. 43

Overall Culture at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Overall Culture a 61/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 9%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Cogent Communications
Lumen (formerly CenturyLink)52

Employee Net Promoter Score at Cogent Communications vs Lumen (formerly CenturyLink)

-45

eNPS

Cogent Communications

7 Promoters 13%

15 Passives 29%

30 Detractors 58%

Employee Net Promoter Score
Winner by 4%

-49

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

89 Passives 13%

488 Detractors 68%

Cogent Communications
Lumen (formerly CenturyLink)-49

Gender Score at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Gender Score a 76/100.

Gender Score
Winner by 17%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a /100, with HR and IT as the two departments that rate their experience the highest.

Cogent Communications
Lumen (formerly CenturyLink)59

Diversity Score at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Diversity Score a 66/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Cogent Communications
Lumen (formerly CenturyLink)56

Perk and Benefits Score at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Perk and Benefits Score a 51/100, with Sales as the department that rate their experience the highest.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

Cogent Communications
Lumen (formerly CenturyLink)53

Professional Development Score at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Professional Development Score a 52/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 9%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Cogent Communications
Lumen (formerly CenturyLink)43

Leadership Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

60 / 100

Leadership Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 11%

Lumen (formerly CenturyLink)

49 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Leadership Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2459 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you feel comfortable giving your boss negative feedback?".

Cogent Communications
Lumen (formerly CenturyLink)49

Compensation Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

58 / 100

Compensation Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 5%

Lumen (formerly CenturyLink)

53 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Compensation Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1721 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

Cogent Communications
Lumen (formerly CenturyLink)53

Team Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

70 / 100

Team Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 6%

Lumen (formerly CenturyLink)

64 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Team Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1490 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

Cogent Communications
Lumen (formerly CenturyLink)64

Environment Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

66 / 100

Environment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 5%

Lumen (formerly CenturyLink)

61 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Environment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1505 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What is most positive about the culture and environment at your company?".

Cogent Communications
Lumen (formerly CenturyLink)60

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

55 / 100

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 11%

Lumen (formerly CenturyLink)

44 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Sentiment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1831 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

Cogent Communications
Lumen (formerly CenturyLink)44