Cogent Communications Claimed Company

EMPLOYEE PARTICIPANTS: 66

TOTAL RATINGS: 658

Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 959

TOTAL RATINGS: 10366

Cogent Communications vs Lumen (formerly CenturyLink)

Compare Cogent Communications versus Lumen (formerly CenturyLink) for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 66 employees and customers of Cogent Communications and 959 employees and customers of Lumen (formerly CenturyLink).

Cogent Communications

Cogent Communications's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Cogent Communications.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

3.3/5

Product Quality

1.5/5

3/5

Pricing

1.5/5

3.2/5

Customer Service

1.5/5

-9

NPS Score

36%	Promoters
19%	Passive
45%	Detractors

Net Promoter Score
Winner by 69

-78

NPS Score

9%	Promoters
4%	Passive
87%	Detractors

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See how Lumen (formerly CenturyLink) compares to its competitors

Working at Cogent Communications vs Working at Lumen (formerly CenturyLink)

52 / 100

CEO Rating
Winner by 6%

Jeffrey Storey

46 / 100

CEO Rating

Cogent Communications

Cogent Communications doesn't have enough ratings to calculate the Team Culture Ratings.

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Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their CEO, Jeffrey Storey, 46/100. This score is 6% lower than the scores of Cogent Communications' CEO, Dave Schaeffer. Employees in the HR and Sales departments rate Jeffrey Storey the highest.

CEO Score 52

CEO Score

CEO Score 46

Overall Culture 60

Overall Culture

Overall Culture 52

-46

eNPS

-50

Gender Score 76

Gender Score

Gender Score 58

Diversity Score 66

Diversity Score

Diversity Score 56

Perk And Benefits 50

Perk And Benefits

Perk And Benefits 53

Professional Dev. 47

Professional Dev.

Professional Dev. 43

Overall Culture at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Overall Culture a 60/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 8%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Cogent Communications
Lumen (formerly CenturyLink)52

Employee Net Promoter Score at Cogent Communications vs Lumen (formerly CenturyLink)

-46

eNPS

Cogent Communications

7 Promoters 13%

15 Passives 28%

32 Detractors 59%

Employee Net Promoter Score
Winner by 4%

-50

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

90 Passives 12%

494 Detractors 69%

Cogent Communications
Lumen (formerly CenturyLink)-49

Gender Score at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Gender Score a 76/100.

Gender Score
Winner by 18%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a /100, with HR and IT as the two departments that rate their experience the highest.

Cogent Communications
Lumen (formerly CenturyLink)58

Diversity Score at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Diversity Score a 66/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Cogent Communications
Lumen (formerly CenturyLink)56

Perk and Benefits Score at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Perk and Benefits Score a 50/100, with Sales as the department that rate their experience the highest.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

Cogent Communications
Lumen (formerly CenturyLink)53

Professional Development Score at Cogent Communications vs Lumen (formerly CenturyLink)

/ 100

Cogent Communications

Employees at Cogent Communications rate their Professional Development Score a 47/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 4%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Cogent Communications
Lumen (formerly CenturyLink)42

Leadership Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

59 / 100

Leadership Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 10%

Lumen (formerly CenturyLink)

49 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Leadership Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2483 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "How would you rate your manager?".

Cogent Communications
Lumen (formerly CenturyLink)49

Compensation Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

57 / 100

Compensation Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 4%

Lumen (formerly CenturyLink)

53 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Compensation Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1736 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Cogent Communications
Lumen (formerly CenturyLink)53

Team Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

70 / 100

Team Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 6%

Lumen (formerly CenturyLink)

64 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Team Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1509 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Cogent Communications
Lumen (formerly CenturyLink)64

Environment Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

65 / 100

Environment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 5%

Lumen (formerly CenturyLink)

60 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Environment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1520 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Does someone you work with closely, make you want to quit your job?".

Cogent Communications
Lumen (formerly CenturyLink)60

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)

Cogent Communications

54 / 100

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 10%

Lumen (formerly CenturyLink)

44 / 100

Cogent Communications rates % higher than Lumen (formerly CenturyLink) on Sentiment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1852 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

Cogent Communications
Lumen (formerly CenturyLink)43