Lumen (formerly CenturyLink) Claimed Company

"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more

EMPLOYEE PARTICIPANTS: 949

TOTAL RATINGS: 10244

CEO: Jeffrey Storey

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Lumen (formerly CenturyLink) KPIs and OKRs

At Lumen (formerly CenturyLink) 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Lumen (formerly CenturyLink) KPIs and OKRs is essential for its success. Out of 65 Lumen (formerly CenturyLink) employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 25 have said yes.

Answer	Percent
Yes	38%
No	62%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	25%
No	75%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Lumen (formerly CenturyLink) is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Lumen (formerly CenturyLink) employees shared they generally receive helpful feedback never or once a month, while 11% of Lumen (formerly CenturyLink) employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.