Lumen (formerly CenturyLink) Competitors | Comparably
Comparably
Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
EMPLOYEE
PARTICIPANTS
949
TOTAL
RATINGS
10244
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Lumen (formerly CenturyLink) Competitors

Lumen (formerly CenturyLink) competitors include Equinix, Comcast, Cincinnati Bell, Verizon and Sprint. Lumen (formerly CenturyLink) ranks 5th in Gender Score on Comparably vs its competitors. See below how Lumen (formerly CenturyLink) compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
5th
Diversity Rank
5th
Product Quality
6th
NPS Rank
6th
Pricing Rank
6th
Customer Service
6th

See Lumen (formerly CenturyLink) Culture vs Competitors:

Lumen (formerly CenturyLink) Competitors
RankCompanyScore
1Equinix79
2Comcast71
3Cincinnati Bell70
4Verizon69
5Sprint66
6Lumen (formerly CenturyLink)52

Lumen (formerly CenturyLink) Competitors at a Glance

CEO Ratings Comparison

Lumen (formerly CenturyLink) CEO Score Ranks 6th

730 Employees at Lumen (formerly CenturyLink) rate Jeffrey Storey a 47 out of 100, which ranks them 6th below Cincinnati Bell's CEO,Leigh R. Fox. Last rating was 12 days ago.

  1. 1st
    Adaire Fox Martin Equinix's CEO
    Adaire Fox Martin
    Equinix
    85
    out of 100

    229 Employees at Equinix rate Adaire Fox Martin a 85 out of 100, which ranks them 1st out of Lumen (formerly CenturyLink) competitors. Last rating was a month ago.

  2. 2nd
    Brian Roberts Comcast's CEO
    Brian Roberts
    Comcast
    75
    out of 100

    535 Employees at Comcast rate Brian Roberts a 75 out of 100, which ranks them 2nd out of Lumen (formerly CenturyLink) competitors. Last rating was months ago.

  3. 3rd
    Michel Combes Sprint's CEO
    Michel Combes
    Sprint
    70
    out of 100

    330 Employees at Sprint rate Michel Combes a 70 out of 100, which ranks them 3rd out of Lumen (formerly CenturyLink) competitors. Last rating was months ago.

  4. 4th
    Hans Vestberg Verizon's CEO
    Hans Vestberg
    Verizon
    66
    out of 100

    1378 Employees at Verizon rate Hans Vestberg a 66 out of 100, which ranks them 4th out of Lumen (formerly CenturyLink) competitors. Last rating was a day ago.

  5. 5th
    Leigh R. Fox Cincinnati Bell's CEO
    Leigh R. Fox
    Cincinnati Bell
    65
    out of 100

    28 Employees at Cincinnati Bell rate Leigh R. Fox a 65 out of 100, which ranks them 5th out of Lumen (formerly CenturyLink) competitors. Last rating was months ago.

  6. 6th
    Jeffrey Storey Lumen (formerly CenturyLink) CEO
    Jeffrey Storey
    Lumen (formerly CenturyLink)
    47
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Adaire Fox MartinEquinix85
2Brian RobertsComcast75
3Michel CombesSprint70
4Hans VestbergVerizon66
5Leigh R. FoxCincinnati Bell65
6Jeffrey StoreyLumen (formerly CenturyLink)47
Product Quality Score Comparison

Lumen (formerly CenturyLink) Ranks 6th in Product Quality Score

697 Customers rate Lumen (formerly CenturyLink) Product Quality Score a 1.5/5, which ranks it 6th against its competitors, below Sprint.

  1. 1st
    Equinix
    4.1 / 5
  2. 2nd
    Verizon
    3.3 / 5
  3. 3rd
    Cincinnati Bell
    3.2 / 5
  4. 4th
    Comcast
    2.5 / 5
  5. 5th
    Sprint
    1.6 / 5
  6. 6th
    Lumen (formerly CenturyLink)
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Equinix83
2Verizon66
3Cincinnati Bell64
4Comcast50
5Sprint33
6Lumen (formerly CenturyLink)28
NPS Comparison

Lumen (formerly CenturyLink) Ranks 6th in Net Promoter Score

767 Customers rate Lumen (formerly CenturyLink) Net Promoter Score a -77, which ranks it 6th against its competitors, below Sprint. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Lumen (formerly CenturyLink) to a friend?”.

  1. 1st
    Equinix
    30
  2. 2nd
    Verizon
    0
  3. 3rd
    Cincinnati Bell
    -25
  4. 4th
    Comcast
    -31
  5. 5th
    Sprint
    -71
  6. 6th
    Lumen (formerly CenturyLink)
    -77
NPS Comparison
RankCompany Score
1Equinix30
2Verizon0
3Cincinnati Bell-25
4Comcast-31
5Sprint-71
6Lumen (formerly CenturyLink)-77
Pricing Score Comparison

Lumen (formerly CenturyLink) Ranks 6th in Pricing Score

662 Customers rate Lumen (formerly CenturyLink) Pricing Score a 1.5/5, which ranks it 6th against its competitors, below Sprint.

  1. 1st
    Equinix
    4 / 5
  2. 2nd
    Verizon
    3.1 / 5
  3. 3rd
    Cincinnati Bell
    2.9 / 5
  4. 4th
    Comcast
    2.1 / 5
  5. 5th
    Sprint
    1.5 / 5
  6. 6th
    Lumen (formerly CenturyLink)
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Equinix80
2Verizon63
3Cincinnati Bell58
4Comcast43
5Sprint31
6Lumen (formerly CenturyLink)29
Customer Service Comparison

Lumen (formerly CenturyLink) Ranks 6th in Customer Service

637 Customers rate Lumen (formerly CenturyLink) Customer Service a 1.5/5, which ranks it 6th against its competitors, below Sprint.

  1. 1st
    Equinix
    4.1 / 5
  2. 2nd
    Verizon
    3.1 / 5
  3. 3rd
    Cincinnati Bell
    2.6 / 5
  4. 4th
    Comcast
    2.2 / 5
  5. 5th
    Sprint
    1.5 / 5
  6. 6th
    Lumen (formerly CenturyLink)
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Equinix82
2Verizon63
3Cincinnati Bell52
4Comcast44
5Sprint26
6Lumen (formerly CenturyLink)24
Overall Culture Score Comparison

Lumen (formerly CenturyLink) Ranks 6th in Overall Culture Score

949 Employees rate Lumen (formerly CenturyLink) Overall Culture a 52/100, which ranks it 6th against its competitors, below Sprint. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Equinix
    79 / 100
  2. 2nd
    Comcast
    71 / 100
  3. 3rd
    Cincinnati Bell
    70 / 100
  4. 4th
    Verizon
    69 / 100
  5. 5th
    Sprint
    66 / 100
  6. 6th
    Lumen (formerly CenturyLink)
    52 / 100
Overall Culture Score Comparison
RankCompany Score
1Equinix79
2Comcast71
3Cincinnati Bell70
4Verizon69
5Sprint66
6Lumen (formerly CenturyLink)52
eNPS Comparison

Lumen (formerly CenturyLink) Ranks 6th in Employee Net Promoter Score

714 Employees rate Lumen (formerly CenturyLink) Employee Net Promoter Score a -49, which ranks it 6th against its competitors, below Cincinnati Bell. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Lumen (formerly CenturyLink) to a friend?”.

  1. 1st
    Equinix
    38
  2. 2nd
    Comcast
    20
  3. 3rd
    Verizon
    5
  4. 4th
    Sprint
    1
  5. 5th
    Cincinnati Bell
    -7
  6. 6th
    Lumen (formerly CenturyLink)
    -49
eNPS Comparison
RankCompany eNPS
1Equinix38
2Comcast20
3Verizon5
4Sprint1
5Cincinnati Bell-7
6Lumen (formerly CenturyLink)-49
Gender Score Comparison

Lumen (formerly CenturyLink) Ranks 5th in Gender Score

94 Employees rate Lumen (formerly CenturyLink) Gender Score a 59/100, which ranks it 5th against its competitors, below Sprint. The Gender Score tracks how positively women rate their experience at Lumen (formerly CenturyLink).

  1. 1st
    Equinix
    86 / 100
  2. 2nd
    Comcast
    72 / 100
  3. 3rd
    Verizon
    70 / 100
  4. 4th
    Sprint
    68 / 100
  5. 5th
    Lumen (formerly CenturyLink)
    59 / 100
Gender Score Comparison
RankCompany Score
1Equinix86
2Comcast72
3Verizon70
4Sprint68
5Lumen (formerly CenturyLink)59
Diversity Score Comparison

Lumen (formerly CenturyLink) Ranks 5th in Diversity Score

86 Employees rate Lumen (formerly CenturyLink) Diversity Score a 56/100, which ranks it 5th against its competitors, below Sprint. The Diversity Score tracks how positively diverse employees rate their experience at Lumen (formerly CenturyLink).

  1. 1st
    Comcast
    71 / 100
  2. 2nd
    Equinix
    71 / 100
  3. 3rd
    Verizon
    70 / 100
  4. 4th
    Sprint
    66 / 100
  5. 5th
    Lumen (formerly CenturyLink)
    56 / 100
Diversity Score Comparison
RankCompany Score
1Comcast71
2Equinix71
3Verizon70
4Sprint66
5Lumen (formerly CenturyLink)56
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