
Comcast KPIs and OKRs are most clear in the Engineering department and Sales department, whilst employees in Operations and Customer Support departments think their goals least clear. Out of 91 Comcast employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 64 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Comcast is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Comcast employees shared they generally receive helpful feedback every week or once a quarter, while 43% of Comcast employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.