Lumen (formerly CenturyLink) Leadership Employee Reviews
What do you like best about the leadership team?
Local management is fine, executives are utterly clueless and focus on pet projects instead of the company as a whole.
They make themselves easily accessible.
When I dont hear from them I know all Is well
Professional courteous caring sincere dedicated
Review from Admin Dept
Boss came up through ranks, understands both sides, management and field.
Amazing leadership, product and team
My direct supervisor was the best and I felt she really cared about us
Supportive of work / life balance.
Mid level leadership often cares about their employees and customers but are powerless to overcome the terrible strategic incompetence at the senior executive level.
Gone down hill they do not want feedback
My direct manager is awesome, he is more of a player-coach but not a micro-manager. The next level up is a bit of a weak spot. Senior leadership is good.
Review from Sales Dept
Very motivating, doesnt want to keep you in one position, wants you to explore your paths.
Drive, intelligence, fun, ans execution
, KNOWLEDGEABLE ABOUT COMMUNICATION ISSUES.
Review from Communications Dept
They really really get it.
Review from Sales Dept
Well trying to keep the team focused
Friendship and an attemp at support
There is nothing worth liking aboit the leadership team
Trying to make a difference
They let you do your job
Review from Engineering Dept
What does the leadership team need to get better at?
Literally everything needs improvement. From coaching to management, to those above them.
Appreciate the excellence at every level
Telling the truth to their employees
The Executives at Lumen are about taking for themselves.
Review from Operations Dept
Understand the need to fix process and procedures and treat emoloyees with dignity.
They should find a different place to work.
Integrity. Treating people with dignity. Business intelligence.
not losing 90 percent of shareholder value
Leaving techs alone to do thier job correctly
do as they talk on meetings and follow up
Caring about the customer and practicing their own unifying principles
Review from Customer Support Dept
Understanding what their teams are capable of and stop taking on projects that they know can't be done to standard just to get a pay day. Its overworking employees and dropping morale. You're strengthing your bottom line but worsening your workforce. It will come crumbling down eventually.
To see Potential in there employee's, management didn't seem to trust us.
Review from Customer Support Dept
All the Level 3 execs need to go & the CTL execs who stayed & haven't spoken up on how Stores is treating 1 entire side of this company, also need to go. How much do employees have to give up for you multi-million dollar execs to be happy? Greed at it's best & worse services
Review from Operations Dept
sleep at the wheel, wake up
Get everyone on the same page and moving in thie right jdirection. Hold underperforming organizaniations accountable. Grow the business as opposed to relying on smoke and mirror finanaical practices to make numbers look better than they actual are.
Caring for its employees well being
Communicating and beingconsistent abotu corporate direction. Allways feels like a lot of behind the scenes missing information.
Communication, in 2 yrs of working from home has never address the team
Everything under the sun and then some.