Harbor Freight Tools Sales Department Employee Reviews | Comparably
Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1276
TOTAL
RATINGS
10935
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Harbor Freight Tools Sales Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

We just one big happy family. We get along well.

Review from Sales Dept

They try to do the right thing

Review from Sales Dept

They work with the new hires to help them adjust to the job

Review from Sales Dept

They are all good, the store mangager is nice to me but terribel to others.

Review from Sales Dept

They seem to be nice people..

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication. Time mqnagement to complete workloads

Review from Sales Dept

I think it would benefit a team meeting for the whole store once a month to air out any differences with no repercussions

Review from Sales Dept

People skills, leadership skills, basic managerial skills

Review from Sales Dept

Our leadership needs better customer service training. They have no patience they talk rude to their customers. I'm surprised you're still in business

Review from Sales Dept

They need to be more supportive of each other and their team, they need to be willing to try new ideas rather than sticking to something that clearly doesnt work. They claim coorperate or their boss said it had to be that way but then they fuss because things didnt work again.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Health and retirement and the hud to find things and help when needed

Review from Sales Dept

Harbor freight offers paid leave for new parents & their s/os. They also offer free counceling for wvery employee. Also, part time employees can apply for benefits such as health insurance & STD!

Review from Sales Dept

I like the dental package.

Review from Sales Dept

I received no benefits. I contributed to my 401

Review from Sales Dept

The metrics are within reason to meet goals given from company.

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Better store discounts and perks

Review from Sales Dept

Being I was a permanent employee and worked my butt off and got employee of the month I should of got the senior spot with 40 hours a week not gotten passed for it by a seasonal worker I should of moved up and him in my spot..

Review from Sales Dept

Because I was told today by my store manager that he does not trust me. I am the assistant manager of sales

Review from Sales Dept

Well first you guys need a revamp how you rehire your employees, the training videos is a lazy way of training your employees. Sitting in front of a computer for 9 hours watching videos. How are they supposed to remember anything

Review from Sales Dept

Appreciated from upper management would be appreciated

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

We all get along and have good communication

Review from Sales Dept

They're proactive, responsible and energetic.

Review from Sales Dept

We all interact together well. We work as a team

Review from Sales Dept

They were all good to work with

Review from Sales Dept

Most of them are hard workers. Some hide from cameras on their phones.

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Be on floor more then in offices

Review from Sales Dept

Communication or lack there of

Review from Sales Dept

More in-depth training, no videos they are boring you need to keep your employees attention they they will learn a lot faster

Review from Sales Dept

They need to focus on doing their jobs correctly.

Review from Sales Dept

To have everyone sit down and talk about how to better the company and how to have better relationships with each othe.

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The public and my sales associates

Review from Sales Dept

That they are career driven and punctual.

Review from Sales Dept

You don't have to worry when you're there.

Review from Sales Dept

Customers Co worker Team lead Environment could be better

Review from Sales Dept

The coworkers help make the day bearable

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

The store manager needs to appreciate the assistant managers in the building

Review from Sales Dept

We need more full-time employees when it comes to doing replenishment sheets from 4:00 a.m. to 8:00 a.m. the part-timers come in and work real slow for 4 hours then the full-timers get stuck finishing their sheets

Review from Sales Dept

Store manager and district managers should not be personal friends and pick favorites. Store environment is hostile.

Review from Sales Dept

Do not hire Walmart ex employees

Review from Sales Dept

All managers. Need to learn to take responsibility for their own actions

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

They asked personql questions as well as questions that applied to the job itself

Review from Sales Dept

The quick and friendly nature of it.

Review from Sales Dept

The interviewing manager was very straight forward and calming. He made me feel like I would be valued as a person instead of just cheap labor.

Review from Sales Dept

The interaction of the manager

Review from Sales Dept

Nothing in particular about the interview

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

They need a better system. Took over a month to actually get hired.

Review from Sales Dept

Look into who is actually being hired.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Working with my associates and public

Review from Sales Dept

Working for the customers and seeing them smile

Review from Sales Dept

Being able to help people with issues

Review from Sales Dept

Taking care of customers and working with my coworkers

Review from Sales Dept

Seeing co workers, helping customers. I loke to inter act woth people

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Correct sixe buildings would be a good start. Harbor freight is normtorious for havig warehouses that are too small, even according to policy

Review from Sales Dept

More hours for employees would be a big plus

Review from Sales Dept

Help me to file a grievance against my store manager

Review from Sales Dept

The way they talk to their customers. Instead of saying it's over there. Take the time and show them where it's at.

Review from Sales Dept

The supervisor and one part time associate think they are managers and that they run the store. They walk all over every other employee and make them feel like they are not valued and that they are not doing their job very well.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

I like that its easy to learn and fair work.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

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