Q&A With Harbor Freight Tools Employees
At Harbor Freight Tools, we are passionate about one thing: making great tools affordable for our hardworking customers. We’re looking for great associates who share that passion.
How employees describe working at Harbor Freight Tools
I basically get paid 17 and hour to get screamed at over pld coupons and warranties
The pay nobody looks for more
The level of quailty and its wide range of different industry tools dpr all trades keeps me comimg back
I have been publicly yelled at. I've been met with animosity and annoyance or asking questions. Been met with rude comments. I was scolded for helping a customers and showing them where products are by a two supervisors at once ganging up on me. Have been told by management to ask someone else.
I would like to be recognized by the right people
What it's like to work at Harbor Freight Tools
- Harbor Freight Tools employees generally work 8.1 hrs a day
- Employees at Harbor Freight Tools report the work pace is comfortably fast
- On a typical day, employees at Harbor Freight Tools have 0 meetings
- 75% of Harbor Freight Tools employees look forward to interacting with their team every day
- Harbor Freight Tools employees most often take 20-30 paid vacation and sick days each year
- 41% of Harbor Freight Tools employees report they are happy with their work life balance
- Harbor Freight Tools employees typically get valuable feedback on how to improve at work Every Week
- 58% of Harbor Freight Tools employees call their work environment positive
Q&A With Harbor Freight Tools Employees
IDX: 0 TOT: 99
How flexible is your work schedule at Harbor Freight Tools?
Top Employee Response
Not flexible
Well it is all over the place. Work Hours are from 7am - midnight mostly so you get some days some nights, days off change every week.
It was flexible so long as it was over the 40 hours.
How long do the interviews usually take at Harbor Freight Tools?
20 mins
A couple of hours
several hours
What's the work from home policy like at Harbor Freight Tools?
You can not work from home below the corporate level.
Non existent
If you could make changes, how would you improve the culture at Harbor Freight Tools?
Give PT Employees the full part time hours
Don’t micromanage trust the people you hired and train, share best practices
Who did you meet with during your interview? And how long did it take to hear back from Harbor Freight Tools?
I met with the manager of the department i applied to. I heard back with in a day or two that they were moving forward with me. It took a few days longer to get through the background check and get setup to come in and start
Their interview process is extremely long. You have a panel interview all in one day. The director of talent acquisitions seems so uninterested although he is inspiring when he is speaking to a group. He says he remembers names but he still doesn’t know mine and never says hi when you walk past him in the hallways..
What do people at Harbor Freight Tools think about the CEO? What do they do well and what can they improve?
We wish he would take the time to walk around the office and at least prentend to know us
CEO has no noticeable day to day impact.
How would you describe your overall experience interviewing at Harbor Freight Tools?
Long, but good questions.
Met with many people on one day.
What's the pay like for IT roles at Harbor Freight Tools?
low for the location
National average.
What's the vibe like in the IT dept at Harbor Freight Tools? How many hours are you working?
The department seems to run in scramble mode.
Like drinking from the fire hydrant. 70-90 hours / week is normal.
What's the IT team like at Harbor Freight Tools?
Diverse, and tired.
Tired, very tired.
How's the leadership on the IT team at Harbor Freight Tools?
There is a list of corporate values, it would be great if IT leadership worked closer to it.
Can not keep their heads above water.
How much and how often do raises happen at Harbor Freight Tools?
Raises never happen increases will be less that 1%
Every 6 months
Does Harbor Freight offer 15min breaks during work?
10 min per 4 hrs work
What does the ideal candidate in the Sales department look like at Harbor Freight Tools?
A motivated problem solver that is willing to work without constant direct supervision and willing to fix minor problems as they are found. Able to receive tasking and produce excellent results. Customer oriented, respectful, and friendly, you will be stopped constantly by customers with questions and by the Leader On Duty to perform additional immediate tasks such as carry outs of oversize items, while performing your daily assignments. Punctual, be to work on time for assigned shifts without consistent call-outs or no-shows.
How helpful was your Sales team when you were first hired at Harbor Freight Tools?
Ok i guess. Nobody really showed me the ropes per se but they answered any questions i had and let me observe them to see how they did their thing
What should I wear for an interview at Harbor Freight Tools?
Business dress for every interview everywhere always regardless of dress code of employer.
How do you feel about Harbor Freight Tools's future?
Seems good. Like i said they are expanding their brick and morter operations to meet customer needs while most other retailers are closing stores due to high overhead and diminished profits
Does Harbor Freight Tools drug test or do a background check?
Yes to background check. Drug test only in connection with a workplace accident/injury
How innovative is Harbor Freight Tools?
Not very. They found something thar works for them and it is allowing their company to grow thier brick and morter business while most other retailers are closing or switching to online
How does Harbor Freight Tools measure success and growth in the Sales department?
If you are collecting required data, and selling additional items.
Why work for Harbor Freight Tools?
If you are good at sales you can increase your income exponentially by earning spiffs
What's the office layout like at Harbor Freight Tools?
Open space with cubicles
How's the leadership on the HR team at Harbor Freight Tools?
Middle management needs to let their people work with less checks in or meetings and they need to get rid of the Talent Acquisitions Director
How helpful was your HR team when you were first hired at Harbor Freight Tools?
Extremely helpful
How does Harbor Freight Tools make decisions around promotions?
They never promote they hire from the outside


