Working At Harbor Freight Tools - Ask a Question | Comparably
Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1274
TOTAL
RATINGS
10927
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Q&A With Harbor Freight Tools Employees

At Harbor Freight Tools, we are passionate about one thing: making great tools affordable for our hardworking customers. We’re looking for great associates who share that passion.

How employees describe working at Harbor Freight Tools

I basically get paid 17 and hour to get screamed at over pld coupons and warranties

The pay nobody looks for more

The level of quailty and its wide range of different industry tools dpr all trades keeps me comimg back

I have been publicly yelled at. I've been met with animosity and annoyance or asking questions. Been met with rude comments. I was scolded for helping a customers and showing them where products are by a two supervisors at once ganging up on me. Have been told by management to ask someone else.

I would like to be recognized by the right people

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What it's like to work at Harbor Freight Tools

  • Harbor Freight Tools employees generally work 8.1 hrs a day
  • Employees at Harbor Freight Tools report the work pace is comfortably fast
  • On a typical day, employees at Harbor Freight Tools have 0 meetings
  • 75% of Harbor Freight Tools employees look forward to interacting with their team every day
  • Harbor Freight Tools employees most often take 20-30 paid vacation and sick days each year
  • 41% of Harbor Freight Tools employees report they are happy with their work life balance
  • Harbor Freight Tools employees typically get valuable feedback on how to improve at work Every Week
  • 58% of Harbor Freight Tools employees call their work environment positive

Q&A With Harbor Freight Tools Employees

Asked to all employees at Harbor Freight Tools

  • Top Employee Response

    Not flexible

  • Well it is all over the place. Work Hours are from 7am - midnight mostly so you get some days some nights, days off change every week.

  • It was flexible so long as it was over the 40 hours.

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Asked to all employees at Harbor Freight Tools

  • 20 mins

  • A couple of hours

  • several hours

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Asked to all employees at Harbor Freight Tools

  • You can not work from home below the corporate level.

  • Non existent

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Asked to all employees at Harbor Freight Tools

  • Give PT Employees the full part time hours

  • Don’t micromanage trust the people you hired and train, share best practices

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Asked to all employees at Harbor Freight Tools

  • I met with the manager of the department i applied to. I heard back with in a day or two that they were moving forward with me. It took a few days longer to get through the background check and get setup to come in and start

  • Their interview process is extremely long. You have a panel interview all in one day. The director of talent acquisitions seems so uninterested although he is inspiring when he is speaking to a group. He says he remembers names but he still doesn’t know mine and never says hi when you walk past him in the hallways..

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Asked to all employees at Harbor Freight Tools

  • We wish he would take the time to walk around the office and at least prentend to know us

  • CEO has no noticeable day to day impact.

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Asked to all employees at Harbor Freight Tools

  • Long, but good questions.

  • Met with many people on one day.

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Asked to the IT Department at Harbor Freight Tools

  • low for the location

  • National average.

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Asked to the IT Department at Harbor Freight Tools

  • The department seems to run in scramble mode.

  • Like drinking from the fire hydrant. 70-90 hours / week is normal.

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Asked to the IT Department at Harbor Freight Tools

  • Diverse, and tired.

  • Tired, very tired.

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Asked to the IT Department at Harbor Freight Tools

  • There is a list of corporate values, it would be great if IT leadership worked closer to it.

  • Can not keep their heads above water.

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Asked to all employees at Harbor Freight Tools

  • Raises never happen increases will be less that 1%

  • Every 6 months

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Asked to the HR Department at Harbor Freight Tools

  • 10 min per 4 hrs work

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Asked to the Sales Department at Harbor Freight Tools

  • A motivated problem solver that is willing to work without constant direct supervision and willing to fix minor problems as they are found. Able to receive tasking and produce excellent results. Customer oriented, respectful, and friendly, you will be stopped constantly by customers with questions and by the Leader On Duty to perform additional immediate tasks such as carry outs of oversize items, while performing your daily assignments. Punctual, be to work on time for assigned shifts without consistent call-outs or no-shows.

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Asked to the Sales Department at Harbor Freight Tools

  • Ok i guess. Nobody really showed me the ropes per se but they answered any questions i had and let me observe them to see how they did their thing

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Asked to all employees at Harbor Freight Tools

  • Business dress for every interview everywhere always regardless of dress code of employer.

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Asked to all employees at Harbor Freight Tools

  • Seems good. Like i said they are expanding their brick and morter operations to meet customer needs while most other retailers are closing stores due to high overhead and diminished profits

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Asked to all employees at Harbor Freight Tools

  • Yes to background check. Drug test only in connection with a workplace accident/injury

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Asked to all employees at Harbor Freight Tools

  • Not very. They found something thar works for them and it is allowing their company to grow thier brick and morter business while most other retailers are closing or switching to online

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Asked to the Sales Department at Harbor Freight Tools

  • If you are collecting required data, and selling additional items.

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Asked to all employees at Harbor Freight Tools

  • If you are good at sales you can increase your income exponentially by earning spiffs

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Asked to all employees at Harbor Freight Tools

  • Open space with cubicles

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Asked to the HR Department at Harbor Freight Tools

  • Middle management needs to let their people work with less checks in or meetings and they need to get rid of the Talent Acquisitions Director

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Asked to the HR Department at Harbor Freight Tools

  • Extremely helpful

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Asked to all employees at Harbor Freight Tools

  • They never promote they hire from the outside

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Should I work at Harbor Freight Tools?

40% of Harbor Freight Tools employees would encourage their friends to become coworkers, whereas 14% are neutral and 46% would not recommend working at Harbor Freight Tools to their friends.

-6
eNPS Score
40%Promoters
14%Passive
46%Detractors

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