Harbor Freight Tools CEO & Leadership Team Ratings | Comparably
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Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1287
TOTAL
RATINGS
11065
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Harbor Freight Tools CEO & Leadership Team Ratings

Eric Smidt and the Harbor Freight Tools leadership team are scored a "C" by 1021 employees placing it in the Bottom 45% of companies sized 10,000+ Employees on Comparably. The Leadership Score of 65/100 is based on 2481 ratings; it combines employee feedback on their CEO (68/100), Manager (61/100), and Executive Team (64/100).

Eric Smidt Harbor Freight Tools CEO Rating

Top 50% Compared to other companies of similar size in Los Angeles
C+
68 / 100
Eric Smidt Harbor Freight Tools' CEOEric Smidt the CEO of Harbor Freight Tools received an average score of 68 from Harbor Freight Tools employees.
Female employees at Harbor Freight Tools rate the CEO the highest.
Male: 70
Female: 78
The HR department at Harbor Freight Tools rate the CEO the highest, while Customer Support department rates the CEO lowest.
HR: 97
IT: 90
Operations: 84
Product: 78
Sales: 70
Customer Success: 65
Customer Support: 64
Employees who have been at Harbor Freight Tools for Less Than 1 Year rate the CEO the highest.
83
Less Than 1 Year
80
1 to 2 Years
82
2 to 5 Years
Hispanic or Latino employees at Harbor Freight Tools rate the CEO the highest.
Caucasian: 77
Hispanic or Latino: 77
Asian or Pacific Islander: 70
Native American: 70
African American/Black: 67
Other: 59

Harbor Freight Tools Manager Rating

Bottom 30% Compared to other companies of similar size in Los Angeles
C-
61 / 100
Managers received an average score of 61 from Harbor Freight Tools employees.
Female employees at Harbor Freight Tools rate their Manager the highest.
Male: 63
Female: 64
The HR department at Harbor Freight Tools rate their Manager the highest, while Customer Success department rates their Manager lowest.
HR: 90
Operations: 78
IT: 73
Product: 68
Sales: 59
Customer Support: 51
Customer Success: 49
Employees who have been at Harbor Freight Tools for 1 to 2 Years rate their Manager the highest.
69
Less Than 1 Year
83
1 to 2 Years
80
2 to 5 Years
Hispanic or Latino employees at Harbor Freight Tools rate their Manager the highest.
Hispanic or Latino: 68
Caucasian: 66
African American/Black: 64
Asian or Pacific Islander: 37
Other: 37

Harbor Freight Tools Executive Team Rating

Bottom 45% Compared to other companies of similar size in Los Angeles
C
64 / 100
The Executive team received an average score of 64 from Harbor Freight Tools employees.
Female employees at Harbor Freight Tools rate the Executive Team the highest.
Male: 65
Female: 66
The HR department at Harbor Freight Tools rate the Executive Team the highest, while Customer Support department rates the Executive Team lowest.
HR: 97
Operations: 81
IT: 73
Product: 70
Sales: 61
Customer Success: 50
Customer Support: 49
Employees who have been at Harbor Freight Tools for 1 to 2 Years rate the Executive Team the highest.
63
Less Than 1 Year
94
1 to 2 Years
African American/Black employees at Harbor Freight Tools rate the Executive Team the highest.
African American/Black: 68
Caucasian: 67
Hispanic or Latino: 64
Native American: 57
Other: 48
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